Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

863 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5rating 4.4545436
Original
Overall Rating 2.72727/5Overall Rating 2.72727/5rating 2.72727rating 2.72727rating 2.72727
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


MM
Michael M.
Columbia, NC
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Above and beyond
My husband and I were heading west due to the hurricane. We had our 2 year old grandson and our dog with us. Not long into our trip the ABS light came on. Wanting to check and see if it was safe to continue we stopped at Medlin. We talked to Randy Townsend. He got the car in to be serviced and went way above and beyond. He got a bowl and water for our dog and did everything possible to make our stay comfortable. Everyone at the dealership was wonderful. They didn't mind our dog being there. Several people came over to pet and love on her. We have 2 Hyundai's and Medlin is the dealership we will use from now on.
Kathy M.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/18/2018

Glad we could get you back on the road and away from the storm.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

LH
Linda H.
Tarboro, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Maintenance
Great service, friendly.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/13/2018

It is a pleasure to assist you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Spring Hope, NC
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great Job
I know I am being treated well and I know they have my best interest when it comes to my car.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/11/2018

Thank you for the kind words, we look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

TC
Tongia C.
Battleboro, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
The employees
Quick with great service
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/10/2018

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Rocky Mount, NC
2015 Hyundai Sonata Hyb
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
T
T
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/07/2018

See you on the next trip

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KC
Keri C.
Nashville, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Excellence 110%
Great company, excellent service. I wouldnt trust my vehicle needs to anyone else. 5x return customer!
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/05/2018

Thank you for allowing us to service your vehcile

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

ST
Steve T.
Enfield, NC
2013 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Customer always appreciated
Randy and Chance are always so accommodating to their customers. Great experience.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/05/2018

We always enjoy helping great customers like you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

CL
Cheryl L.
Enfield, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Medlin Hyundai's Service Department is the best!
Medlin Hyundai's Service Department delivers prompt, professional, and reliable service.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/05/2018

We appreciate your business and look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

BS
Beverly S.
Battleboro, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Awesome
It was quick and efficient
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/04/2018

Always a pleasure to assist you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JH
Jon H.
Rocky Mount, NC
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
People
the people. Easy to talk to.
RANDY E T., Internet Manager from Medlin Hyundai responded on 09/04/2018

We look forward to seeing you again

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

JS
John S.
Clarksville, VA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Timely Service
The staff was very friendly and service performed timely.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/31/2018

We always look forward to your visits.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Middlesex, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
great service
I brought my Tuscon in to have air conditioner repaired and they found that it was a recall issue. I was very thankful to have them repair the issue and it was completed within the same day. I was not aware of the recall issue. The service was fantastic.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/31/2018

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KH
Kimberly H.
Rocky Mount, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Great as always
Great as always
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/30/2018

Thanks and enjoy your new car !!!

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

NM
Nancy M.
Louisburg, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Friendly quick service.
The work was done before I knew it. I had just settled in for a long wait when the service manager came to tell me the servicing was complete. He even gave me a military discount. Will be back.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/28/2018

Thank you for your service to our country, and we will see you on the next trip.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Elm City, NC
2017 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Quick Service
Was in and out before scheduled appointment.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/28/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

DP
Donna P.
Littleton, NC
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Regular Service
My service visit was quick and efficient. Everyone there is very friendly and a pleasure to deal with.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/28/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

PC
Pat C.
Rocky Mount, NC
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Service
Great Service Department!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/27/2018

Always a pleasure to assist

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

KS
Kenneth S.
Rocky Mount, NC
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Great service
We had a great service appointment. The gentlemen at the service department were kind and helpful. We were in and out in no time. Great job!!
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/27/2018

Glad we could help you with you rvehicle needs

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

Verified Customer
Zebulon, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Excellent service and helpful staff
Excellent
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/24/2018

Always a pleasure to assist a great customer like you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com

EB
Eileen B.
Rocky Mount, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Extremely friendly and comfortable atmosphere
Very pleasant waiting room. Fast and courteous service. I was in and out in an hour. Yay.
RANDY E T., Internet Manager from Medlin Hyundai responded on 08/24/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com