Medlin Hyundai

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252-985-2601
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Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

908 Reviews

5 star
84%
4 star
10%
3 star
3%
2 star
<1%
1 star
1%

ReScore Reviews™ (11)

ReScore
Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5Overall Rating 4.4545436/5rating 4.4545436
Original
Overall Rating 2.72727/5Overall Rating 2.72727/5rating 2.72727rating 2.72727rating 2.72727
97% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews

BC
Bonnie C.
Wilson, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
The friendly staff
Best place ever!
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/13/2018

We look forward to seeing you again

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
FR
Fenisa R.
Rocky Mount, NC
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great Service
Staff is very friendly and knowledgeable. Fast service. Don’t have to sit all day and wait for your vehicle.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/12/2018

Happy to help you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
DB
Dot B.
Henrico, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Great service and personal attenttion.
I have always gotten wonderful service and personal attention not only when servicing my car but also when buying.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/09/2018

Thank you for the kind words.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
LL
Linda L.
Tarboro, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Easy to make appointment for service and service done in a timely manner.
Excellent and timely service. Everyone was pleasant to work with at this visit for a maintenance service.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/09/2018

We look forward to assisting you in the future.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
AW
Aaron W.
Rocky Mount, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Car serviced
Our car was scheduled for normal maintenance. The service department was friendly and got the job done fast. Great deals with all the staff there.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/09/2018

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
DH
Donald H.
Rocky Mount, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Always helpful on any question that I have.
Always takes time to help and they are pleasant also. Needed some minor work and they completed it in quickly.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/08/2018

Always a pleasure to assist a great customer like you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
TT
Tim T.
Rocky Mount, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Always Prompt
I had asked if any appointments were left for the day and the service tech said if you can be here by 4 I can work you in. I drove in and he did indeed work me in. To my surprise this oil change was even quicker than the ones I had done on my Sonata 2.0 T in the past. Great work to get me back on the road so quickly after coming in at the last minute so to speak. Kudos to the entire service department that always call me by my name. You don't get that everywhere, that is for sure!
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/07/2018

Always a pleasure to help you with your vehicle needs.  We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
BM
Betty M.
Halifax, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Oil chang & tire rotation
Service staff were prompt and efficient. Waiting area clean & comfortable
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/05/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
SM
Sandra M.
Littleton, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sandra M
Every time I’ve been to Medlin Hyundai I’ve always been happy with the service I’ve received. I’m a very satisfied customer!
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/05/2018

Thank you for allowing us to service your vehicle

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
DM
Debra M.
Rocky Mount, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Happy customer!
Service is always great!
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/02/2018

Ii is easy to help a great customer like you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer
Wilson, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Fast and friendly
I took my Tucson in for the first oil change and tire rotation. Was in and out in less than an hour! Everyone was friendly and helpful.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/01/2018

We look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
JS
John S.
Clarksville, VA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Very Timely Service
I was extremely please with how quickly my service was performed.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 11/01/2018

It is always a pleasure to assist you.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
GL
Gene L.
Rocky Mount, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Highly recommend
In and out in 30 minutes for service! Great customer service! Thank you!
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/31/2018

See you next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
TH
Thomas H.
Roanoke Rapids, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Service
Great people to work with.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/31/2018

We look forward to your next visit

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
PC
Pat C.
Rocky Mount, NC
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Great Service
Always great service
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/30/2018

Always great to see you

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer
Macclesfield, NC
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Good service
Randy in the Service Dept is very good in trying to help the customer. He works hard to accommodate the customers needs for their vehicle.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/30/2018

Thank you for the kind words, we look forwrad to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer
Littleton, NC
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Great service
Service is always quick and people are helpful and polite.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/29/2018

Thank you for allowing us to service your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer
Rocky Mount, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Service
Great service
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/25/2018

Thank you for allowing us to service your vehicle, we look forward to your next visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
JT
Jason T.
Nashville, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
They do good work but ate kinda slow
Took a little while for oil vhange and service last time.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/24/2018

Sorry you felt it took a while to get your vehicle finished, but you did drop it off so we may have not communicated well on our end.  We will try to be sure to get that corrected for you rnext visit.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com
Verified Customer
Rocky Mount, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Good job!
I brought my car in Oct. 9. The service was performed in the time frame I was told. I did not feel well that day and u guess it showed...because I was there on the wrong day! My appt. was for the 11th or 12th and he never told me that. I really appreciate the way I am always treated.
Recommended
RANDY E T., Internet Manager from Medlin Hyundai responded on 10/20/2018

Always a pleasure to assist you with your vehicle.

Randy Townsend
Internet Manager
Medlin Hyundai
252-985-2601
randy@medlinhyundai.com