Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

33 Reviews

94% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Belen, NM
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Sales
good customer service
enjoyable car buying experience

Verified Customer
Los Lunas, NM
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
The Sales and Service Managers
They make sure the work is properly taken care of.

PL
PHILLIP L.
Bosque Farms, NM
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Air bag recall
Service was fast friendly no wait
Changing from getting oil changes from jiffy lube to Malloy Ford better quality & service.

MG
MICHELLE G.
San Acacia, NM
Ford EcoSport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Sales
Adam Madrid
I have bought 6 cars from that dealership in the passed.
My salesperson is Adam Madrid is by far the best sales person by far. I will only but Ford vehicles for myself. He works on the dodge/Chevrolet side. I called him over to come help me. Adam is not pushy which is like.

SC
SHAOFAN C.
Albuquerque, NM
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service
I scheduled an oil change service. They also checked a lot of other things. The service groups are great!

CD
CAROL D.
Belen, NM
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Sales
Purchasing made Painless
Excellent customer service...Helpful and attentive salespeople..Bob Maus was the best! Finance officer was detailed and explained every step of the finance..made the purchase simple and painless..:) Great experience !

CG
CANDACE G.
Los Lunas, NM
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Recall
My experience here was amazing they got my car taken care of in a hurty. It was quick and easy. The staff was also super helpful and nice.

WT
WILLIAM T.
Los Lunas, NM
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Good Service
Fixed the problem FAST!

JR
JOSEPH R.
Peralta, NM
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Good People, Great Service. Joe Cordova is a great service advisor that has always taken good care of me.
Came in with a tire pressure issue. They took great care of me as they always have.

CD
CHRISTOPHER D.
Los Lunas, NM
Ford EcoSport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Always helpful and professional
The service team and mechanics are helpful and professional. Vehicle service is quick and thorough. I'm always treated like family.

JK
JAY K.
Belen, NM
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Sales
Escape purchase
Friendly familiar staff.

Verified Customer
Albuquerque, NM
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Sales
Awesome and friendly
They are nice and able to help you walk out with a vehicle. I felt comfortable dealing with them.

PG
PETER G.
Albuquerque, NM
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Recall & Tire Rotation
I made an appointment to have the frozen latch recall and tire rotation done and my vehicle was taken in at the time the appointment was scheduled. They gave me a time I could expect the work to be completed and they were finished ahead of that time.

EP
ED P.
Elephant Butte, NM
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Service
First call was an alert on my Super Duty Dash. Talked with service writer Joe who said to bring it by, it was just a quick check on the cooling system. Took it in they checked - no charge. Got a recall notice and set up and appointment. Brought the truck in at the appointed time & they did the check/repair while I waited. Got a call a couple days later, was everything OK? Any complaints?

No I didn't buy the truck here, but will likely be the first place I go when it's time.

CB
CURTIS B.
Belen, NM
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Great service
Always good to me

GG
GLORIA G.
Socorro, NM
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
My Service Review
The service 'guys' are always very nice and do a quick, but thorough, job.

Verified Customer
Los Lunas, NM
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Timely service & friendly staff
I went in for an oil change. They were able to get me in quickly and the service was done promptly. The customer service I received was excellent. The staff were very friendly and helpful.

RA
REYNALDO A.
Peralta, NM
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Sales
Local and easy to work with!
Great experience working with Kyle to purchase my brand new F-150! Don’t waste your time and gas going to Albuquerque. Keep your money local!

AJ
ALAN J.
Tucumcari, NM
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/30/2018 Category: Sales
Sales
The salesman need to be more knowledgeable on the vehicle

PS
PAMELA S.
Los Lunas, NM
Ford C-Max Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Excellent Service
Thank you for the superior service.