Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

323 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 months ago

Reviews


KD
Kelvin D.
Loveland, CO
Chrysler Sebring
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2017 Category: Service
Kelvin said the work they did didn't fix the issue with his vehicle. His vehicle had the same issues and the check engine light was on. His engine is over heating.
This review was collected via phone interview by Customer Research Inc.

SH
Summer H.
Loveland, CO
Toyota Sienna
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/08/2017 Category: Service
Summer said she was not happy with the work performed and the amount she was charged. She also said it was a very easy fix and they charged her 200 dollars for labor.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Loveland, CO
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Linda said this business did everything right.
This review was collected via phone interview by Customer Research Inc.

DS
Duncan S.
Loveland, CO
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2017 Category: Service
Duncan said the service took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

AL
Abby L.
Loveland, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
alignment
well done

SA
Stefanie A.
Fort Collins, CO
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017
Always honest and does good work
I was very happy to find this place a year and a half ago. I know nothing about cars and could easily be sold on things I don't need, so I needed to find a trustworthy mechanic that would never do that. That's this place. The folks always have good customer service, and I've only had good experiences here.

JB
John B.
Loveland, CO
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
The Best!
This is the absolute best auto repair shop in the Loveland area. PERIOD

KC
Kimberly, Don C.
Loveland, CO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017
Dan and the team ROCK!!!!!!
Once again everything was GREAT!! Curious, timely, communication and job well done!!
Thanks Guys!!

SB
Sally B.
Loveland, CO
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
Completely Service Oriented
Prompt appointment, great follow-through and friendly staff! Wish all service garages were so inclined!

JB
Jerhard B.
Loveland, CO
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Jerhard said he was very pleased with the service and it could not have gone any better.
This review was collected via phone interview by Customer Research Inc.

WM
Warren M.
Loveland, CO
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017
Good job
Good

SB
Shara B.
Loveland, CO
Buick Regal
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/18/2017
Disappointed on latest repairs
Having had three vehicles serviced by Metric, my level of trust in their accuracy of repairs and fairness has dropped. They've made assumptions that ended up being wrong rather than correctly diagnosing. This last visit, I was charged over $100 for diagnostics, that they wont apply to the cost of the repair. This repair that I was willing to try, may or may not help correct the problem. They should have done more to work out a fair way to get to the bottom of the issue with my vehicle.

HP
Honor P.
Loveland, CO
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Honor said she had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Loveland, CO
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Chris said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

AN
Andrea N.
Berthoud, CO
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017 Category: Service
Andrea said she has used this business a couple of times. She has never had any issues with their services, and this time is not any different. She appreciates the excellent service.
This review was collected via phone interview by Customer Research Inc.

CG
Clint G.
Loveland, CO
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017 Category: Service
Clint said he had a complicated problem with his vehicle when he went to this business. They were able to solve the problem and now his vehicle is running well. He trusts Foster, as he handled his issue in a professional way. The problem was due to him receiving faulty service from another facility, but this business helped him get reimbursed for the mistake.
This review was collected via phone interview by Customer Research Inc.

LH
Lyndal H.
Loveland, CO
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2017 Category: Service
Lyndal said this business was friendly and helpful. The problem was a result of a previous service visit he had there. However, they owned up to their mistake and took care of the issue for no charge.
This review was collected via phone interview by Customer Research Inc.

LG
Lorna G.
Berthoud, CO
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017
considerate service
prompt, considerate, complete service

BC
Bill C.
Loveland, CO
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2017
Excellent honest and ethical service
Had service on my Lexus with a list recommended by Lexus dealer. Lengthy list provided by Lexus is routinely done by Metric Motors. Brake fluid was recommended to be changed but tested well by Metric motors so not changed. Used the loaner car service which is a great benefit. Will do doing my future service there - - - convenient, honest, ethical and less expensive that dealership.

KS
Kristin, Mike S.
Loveland, CO
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017
Helpful and thorough
Metric Motors is always thorough in their service and willing to answer my questions about auto maintenance. I trust their recommendations, and am even happier they have added tire and alignment services.

Displaying Review 41 - 60 of 323 in total