Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(115 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
95% Would Recommend
Latest Review 9 days ago

Reviews


BA
Bill A.
Washington
Honda Civic
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/27/2018 Category: Service
Bill said he hasn't heard from any one regarding the issues that he had. As far as that goes everything is still the same. He did spend the $1700 and his brakes and axel seems to be fine. He will be going to the lacy facility and working with Rick from now on.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/27/2018 Category: Service
Bill said he had an oil change and was told the brakes needed to be done. He thought the person only meant the brakes pads but everything was done. The manager told him he had this finance offer he could apply for where he would only have to pay $137 a month. After he read the contract, he had to pay $137 every 2 weeks and not a month which is extremely too much for him being a college student. He had always gone to this facility and was always happy with the previous manager but will not be returning to this facility and will be going to the one in Lacy instead.
DS
Denny S. from Midas of Olympia responded on 10/06/2018

Midas of Olympia Bill so sorry you are dissatisfied with the finance company we dont set there payment plans and options I hope you found are work and warrenty to be the best in the bussiness im sure if you call the finance company they should be able to work something out with you snap finance customer service number is 1-877-557-3769

RL
Rhonda L.
Washington
Honda Fit
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2018 Category: Service
Rhonda said the staff called and said the next time she came in they would give her a free oil change. She would not recommend the business to friends and family.

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2018 Category: Service
Rhonda said everything the business said was good was not. They said the windshield wipers were good but they were not, they did not put the transmission dip stick back in, they said they topped off fluids but they did not, they did not honor the coupons she gave them and their opening hours start a 8 am they did not arrive until 8:10 am.
DS
Denny S. from Midas of Olympia responded on 08/29/2018

very nice talking with you Rhonda I am so glad we could work this out looking forward to seeing you in the future thanks Denny

Midas of Olympia

LK
Lehualani K.
Olympia, WA
Honda CR-V
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2020 Category: Service
Lehualani said when she dropped her vehicle off the front office person was rude to her.

MP
Maurice P.
Olympia, WA
Nissan cube
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2020 Category: Service
Maurice said his experience was good and everything was fine.

BS
B J S.
Olympia, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2020
Dishonest
My son took his car in for an oil change. The tech told him he had an oil leak and put dye in the crankcase. He did not, does not, and has not had an oil leak. He parks his car in our garage over cardboard. Never a drop on the cardboard. Same thing happened to my daughter, except no dye added.

VH
Vicky H.
Olympia, WA
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020 Category: Service
Vicky said the staff were good to her.

MH
Marilyn H.
Lacey, WA
Kia Rio
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020 Category: Service
Marilyn said the staff did a good job on her vehicle.

GH
George H.
Olympia, WA
Hyundai TUCSON
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020 Category: Service
George said the staff did a good job.

MS
Morgan S.
Olympia, WA
INFINITI FX35
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Morgan said the staff were helpful and polite.

TF
Tom F.
Olympia, WA
Subaru Baja
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Service
Tom said this business was very good. They took care of him and offered great service at a fair price.

BM
BETTY M.
Tumwater, WA
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Great customer service and, thorough and fast!
Great customer service and, thorough and fast!

VC
Victoria C.
Centralia, WA
Toyota Avalon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020 Category: Service
Victoria said the staff gave her outstanding service and explained everything to her.

CO
CEDRIC O.
Seattle, WA
Hyundai ELANTRA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Great service
Fast friendly service

JJ
JOHN J.
Tumwater, WA
INFINITI QX4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
very positive visit
a job well done with a good listener with knowledge as all questions answered without pressure to do any work. i am more likely to get work done because of staff.

MH
Marla H.
Olympia, WA
Kia Spectra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Marla said business has saved her skin several times within the last 2 days. She stated the staff is informative, prompt, gentleman-like and courteous.

Displaying Review 1 - 15 of 115 in total