Midstate Hyundai of Vermont

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

255 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


PP
Paula P.
Barre, VT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Customer Service
Friendly customer service. Wanting to please.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 02/22/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

JW
James W.
Wolcott, VT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Great Service
Fast service while waited.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 02/08/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

RP
Rosanne P.
Barre, VT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Recommend this dealership
Dealership and service department is always accommodating and helpful.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 02/06/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 02/06/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

RS
Richard S.
Cabot, VT
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Midstate Hyundai service is friendly, courtious and afficient
Will be back when service is needed again
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/24/2017

Sorry we didn't meet your expectations. We'll try to do better nesxt time.

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Montpelier, VT
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017 Category: Service
Always a pleasure
Midstate Hyundai always takes good care of my vehicle and me. The level of communication is just right and I trust their judgement.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/19/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

JC
Jeannine C.
Barre, VT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
The Right Place To Go!
The people at Midstate will go the distance to take care of their clients' needs.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/14/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

TW
Tom W.
Berlin, VT
2012 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Good service
Reliable timely service
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/11/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Marshfield, VT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017 Category: Service
Great Place to buy cars
I m very satisfied with my experiences at Midstate Hyundai. We have owned several Hyundais and all of then have held up well. Our 2013 Santa Fe is great!
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/05/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

KM
Kathryn M.
Brookfield, VT
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2017 Category: Service
Inconsistant
I already wrote my review in previous page
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/05/2017

I am sorry  for your inconvience. Yes we should have been more attentive and will be in the future. Thank you again

Paul Grupp
Service Manager
(802)476-4724

KB
KAYE B.
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2017 Category: Service
The staff is always friendly, courteous and prompt.
We've recently moved to Vermont and the easiest part was switching dealers for maintenance. Mid state made a huge difference.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/03/2017

Thank You

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Montpelier, VT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Great job.
Was recently at Midstate Hyundai to get my car inspected. The guys who took care of me were friendly, knowledgeable and efficient. I'll be back for future maintenance.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/20/2016

Thank You

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016 Category: Service
xxx
xxx
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/15/2016

Thank You

Paul Grupp
Service Manager
(802)476-4724

JW
Joanne W.
Lowell, VT
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016 Category: Service
Fast Friendly knowledgeable service.
Ready to take me in when I got there.. had my loaner car ready that I requested.. Explained everything fully, and did the service in a timely manner.. Very Friendly .
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/08/2016

Hi Joanne,
     Thanks for the positive review. I'm glad we could be of service. As always, we appreciate your choosing Midstate Service for your vehicle service needs and  look forward to serving you again. Have a GREAT DAY!

Paul Grupp
Service Manager
(802)476-4724

PK
Patricia K.
Dorset, VT
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016 Category: Service
Great Service!
The staff at Midstate clearly care about their customers.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/07/2016

Thank You

Paul Grupp
Service Manager
(802)476-4724
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/07/2016

Hi Patricia,
   Thanks for the positive review and as alwaysm thanks for choosing Midstate Service for your vehicle service needs. Have a GREAT DAY !

Paul Grupp
Service Manager
(802)476-4724

KM
Kristina M.
Barre, VT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016 Category: Service
Very warm and welcoming environment
I love the service team at Midstate Hyundai! They are very welcoming and friendly. They make getting a service done on my car quick and easy for me! Thank you guys for all you do!
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/07/2016

thank you

Paul Grupp
Service Manager
(802)476-4724
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/07/2016

Hi Linda,
     Thanks for the positive review. As always we appreciate you stopping by and using Midstate Service for your vehicle service needs. Have a GREAT DAY !

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Montpelier, VT
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016 Category: Service
Service
Service staff great to work with.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/07/2016

Hi Linda,
     Thanks for the positive review and as always we appreciate you using Midstate Service. Have a Great Day! 

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Montpelier, VT
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2016 Category: Service
The Staff
Keeps me coming back because they are very knowledgeable and friendly whether it is for sales or service
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/05/2016

THANKS FOR CHOOSING MIDSTATE SERVICE. WE APPRECIATE THE POSITIVE REVIEW

Paul Grupp
Service Manager
(802)476-4724

PC
Paul C.
Lyndonville, VT
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016 Category: Service
polite
ten
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 12/01/2016

Thank You

Paul Grupp
Service Manager
(802)476-4724

RS
Richard S.
Cabot, VT
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2016 Category: Service
SERVICE IS GOOD AND THE EMPLOYEES ARE EFFICIENT AND FRIENDLY
SEE YOU ALL AGAIN NEXT TIME
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 11/28/2016

Thank You hope to give you 5 Star service next time in

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Northfield, VT
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Customer
Excellent service
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 11/25/2016

Thamk You

Paul Grupp
Service Manager
(802)476-4724