Midstate Hyundai of Vermont

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

255 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Waterbury Center, VT
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
Easy to deal with
As stated above Midstate Hyundai has been easy to deal with and that is imoportant to me.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 07/30/2019

hope to make your service a 5 star next time in

Paul Grupp
Service Manager
(802)476-4724

GC
Genevieve C.
Groton, VT
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2019 Category: Service
Staff is accommodating and friendly
.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 07/08/2019

hope to make  a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

LH
Linda H.
Williston, VT
2012 Hyundai Elantra To
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2019 Category: Service
Service
Good place
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/28/2019

hope to give a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

TL
Tim L.
Graniteville, VT
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Replacing a warranteed battery
Staff was helpful and service was prompt.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/25/2019

hope to give a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

KB
Karly B.
Waitsfield, VT
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2019 Category: Service
Review
Tire storage
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/19/2019

I am sorry that we could not hold your tires anymore but the building that stores them is no lnger available

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Sheffield, VT
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
warranty
100,000 mile powertrain warranty should be good until the car reaches the 100,000 mile mark even if it is sold to a second party
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 05/14/2019

hope to give you a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

WF
William F.
Vershire, VT
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2019 Category: Service
super nice people
The service is always generous, and they act like they would go out of the way for you. They explain well what is being or should be done and the waiting is never stressed and they care.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 02/28/2019

hope to make a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

BW
Brittany W.
Waitsfield, VT
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2018 Category: Service
Kindness
Everyone was very kind and helpful
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 11/26/2018

hope to make a 5 Star experience for you next time in

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Berlin, VT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
acceptable
longe area and coffee need improvement
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 09/07/2018

hope to make your next experience a 5 star

Paul Grupp
Service Manager
(802)476-4724

LB
Laura B.
East Charleston, VT
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Knowledgeable staff, great warranty
Their service guys and mechanics know their stuff. No hassle with the warranty.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/07/2018

hope to make your next serrvice 5 star

Paul Grupp
Service Manager
(802)476-4724

RB
Rustum B.
Berlin, VT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
good
the waiting area must improve if you are to be competitive. otherwise seems OK
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/05/2018

Thank you for you review hope to make a 5 star experience your next time in

Paul Grupp
Service Manager
(802)476-4724

LD
Lori D.
Northfield, VT
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Good Customer Service
A great place to have your Hyundai serviced!
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 04/19/2018

Thank you hope to make your next vist a 5 Star vist

Paul Grupp
Service Manager
(802)476-4724

LB
Laura B.
East Charleston, VT
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Timely and knowledgeable service
Excellent service just too far from home to use regularly
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 03/12/2018

Sorry we are not closer but we value your business. Thank you

Paul Grupp
Service Manager
(802)476-4724

Verified Customer
Barre, VT
2013 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Bought many cars here.
Always look here for cars and service. Always pretty satisfied.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 09/16/2017

I am sorry it took longer than usaual . We hope next time to be more expedient and work to earn the 5 star review

Paul Grupp
Service Manager
(802)476-4724

PP
Paula P.
Barre, VT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2017 Category: Service
Great Customer Service
John in Service is the best.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 09/05/2017

We hope to make your next experience a 5 star experience

Paul Grupp
Service Manager
(802)476-4724

LD
LORI D.
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
GREAT SERVICE
GREAT SERVICE DEPT
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 07/24/2017

Hope to make it a 5 score next time in

Paul Grupp
Service Manager
(802)476-4724

RS
Richard S.
Cabot, VT
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2017 Category: Service
the employees and the service is very good
So good I'll be back again
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/22/2017

hope to make a 5 star experience next time in

Paul Grupp
Service Manager
(802)476-4724

JM
Jerelyn M.
Northfield Falls, VT
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2017 Category: Service
ron
great
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 06/07/2017

Thank you hope to make your next vist a 5 star

Paul Grupp
Service Manager
(802)476-4724

BC
Britney C.
Williamstown, VT
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2017 Category: Service
They are very accommodating with their dchedule
They worked with my schedule and that was great, the gentleman who gave me a ride to and from work was very nice.
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 04/03/2017

Hope your next experience at Midstate Hyundai will be a 5 Star experience. Thab=nk you for your review

Paul Grupp
Service Manager
(802)476-4724

RS
Richard S.
Cabot, VT
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Midstate Hyundai service is friendly, courtious and afficient
Will be back when service is needed again
Paul G., Service Manager from Midstate Hyundai of Vermont responded on 01/24/2017

Sorry we didn't meet your expectations. We'll try to do better nesxt time.

Paul Grupp
Service Manager
(802)476-4724