Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

272 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


AG
Aaron G.
Kodiak, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Aaron said the staff did great work.
This review was collected via phone interview by Customer Research Inc.

ES
Ericka S.
Kodiak, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Ericka said she has always gone to this business and they were pretty awesome.
This review was collected via phone interview by Customer Research Inc.

KL
Kathy L.
Kodiak, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Kathy said the staff was friendly, helpful, and the service was good.
This review was collected via phone interview by Customer Research Inc.

LJ
LINDA AND DAVID J.
Kodiak, AK
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Great Service
I was able to get an appointment within 1 week. Employees were friendly and helpful. They clearly explained what needed repair and why. They provided me a ride to the shop to retrieve my vehicle.

JM
JEFF M.
Kodiak, AK
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Multi-vehicles , Multi-visits, Multi-pleased
I have taken three vehicles to Midtown in a relative brief period. The work has been well done and on time. Most importantly the counter service (service writers) has been exceptional. They have been honest on what they can and can not do, what it will cost and how long it will take. They have also made sure I have a ride home or to pick up my vehicle when it is done. I have some other work coming up and will most definitely return to Midtown to get it done.

HS
HECTOR S.
Kodiak, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017
Outstanding customer service
Outstanding customer service

MF
Marlon F.
Kodiak, AK
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Marlon said he is satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

SA
Sabrina A.
Kodiak, AK
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Sabrina said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Kodiak, AK
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
David said the staff did everything quickly and for the price he was quoted.
This review was collected via phone interview by Customer Research Inc.

GS
GRETCHEN S.
Kodiak, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
The staff was very professional and pleasant.
My car was serviced in a timely manner. I felt the staff is competent and am happy to have them service my car.

JC
JONATHAN C.
Kodiak, AK
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
Excellent Service
Convenient service
Prompt follow up
Friendly staff

ML
Mark L.
Kodiak, AK
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Mark said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

PN
Peggy N.
Kodiak, AK
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Peggy said she had a good experience with this business. Every time she visits they're always good to her, and she appreciates that the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Kodiak, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Tony said he has been going to this business since they started and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jolene A.
Kodiak, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017 Category: Service
Jolene said the business does the work on time and the staff is courteous. They consistently try to fit her in. They meet her needs. They have a very clean waiting area and restroom. They smile and they are kind to everyone that comes in or calls over the phone. She is glad that they are in her area.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Kodiak, AK
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Sam said this business fixed his vehicle in a very timely manner.
This review was collected via phone interview by Customer Research Inc.

ST
Sonya T.
Kodiak, AK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Sonya said the staff was professional. They were kind and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Kodiak, AK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Cheryl said she took her vehicle to this business and they let her know it needed a lot of work done.
This review was collected via phone interview by Customer Research Inc.

MQ
Merly Q.
Kodiak, AK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Merly said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

KC
Kenny C.
Kodiak, AK
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Kenny said the price was expensive.
This review was collected via phone interview by Customer Research Inc.
Aaron W., Owner from Midtown Auto Repair Services responded on 10/20/2017

Kenny,

I appreciate your feedback.  As with most things on the island, the cost of automotive repair and maintenance is more expensive here then the lower 48.  Other shops in our area may charge less, but as they say "You get what you Pay for..."  Midtown believes in quality....in the parts they use, and our labor.  Midtown offers 24 month, 24,000 mile warranty because we stand by our work.  If you are new to the island, I encourage you to check other shops, as no 2 shops are the same.  Again thanks for your response, and trusting us to work on your Ram 1500.

Aaron Walton
Owner