Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

200 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


YH
Yaqub H.
Saint Paul, MN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Yaqub said the customer service and service were good.
This review was collected via phone interview by Customer Research Inc.

LV
Laura V.
Chicago, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Laura said she was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MP
MARY P.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
A OK
EXCELLENT

JP
Jim P.
Chicago, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
AWESOME AS ALWAYS
ON TIME, WITHIN BUDGET, EXCELLENT

TG
Tom G.
Lemont, IL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Tom said the business was honest and tried to give him the best deal they could find.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
great service
Emission component failed and I did not realize it was still under warranty. Pro Auto fixed it under warranty. Could easily have charged me for the replacement component, but they are honest and realize how important customer service is to being successful. I would not go anywhere else.

BA
Ben A.
Edwards, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ben said it was a very good experience. He had his roommates oil changed on the way from the airport. He loves this business.
This review was collected via phone interview by Customer Research Inc.

NM
Ninfa M.
Chicago, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ninfa said the service and the timing were really good.
This review was collected via phone interview by Customer Research Inc.

SE
Sam E.
Chicago, IL
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Sam said the mechanic did a great job on the repair that he brought it in for and he found some other work. He was very proactive about telling him if he needed to have it done right away. The price was fair and it was done on time.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Chicago, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Matt said the business did wonderful work, above average. The employees are superb.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Chicago, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Rick said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Chicago, IL
Kia Rondo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Great service always
The service was great as always but the inside of car was filthy, including steering wheel. My hands were filthy by the time I got home. ALso I wish my radio stations would NOT be changed, too hard to find mine favorites because of no screen on radio to show numbers.

PC
Philip C.
Chicago, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
great service
Visited for an oil change and tire rotation. The staff thoroughly inspected the underside of my vehicle as well as the engine compartment, and topped off all fluids. No greasy fingerprints or footprints left on the vehicle. Can't beat the service.

MN
Mike N.
Chicago, IL
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018
Close to my work
They do good work just need to pay attention to little details wiping fingerprints dirty in the carpet and little other accessories that they break

AS
Andrew S.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Andrew said there was no problem. They were friendly, honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Chicago, IL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
John said that he felt as if he was treated like family and was well taken care of. He was walked through the process of purchasing a vehicle.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks John glad we could help.

Pro Auto , Mike

JV
Juan V.
Chicago, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Juan said that the place has great customer service.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks for great review.

Pro Auto , Mike

BP
Bill P.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Bill said his experience at this business was good. He was taken care of right away.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks Bill we will do our best.

Pro Auto , Mike

AN
Anthony N.
Lemont, IL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Anthony said the staff got his vehicle in right away, and it's running good after the service.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks, I live in Lemont , let me know if you need a ride home or drop truck at my house when needed,

Pro Auto , Mike

BO
Bob O.
Chicago, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Bob said they were easy to work with and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Mike A. from Pro Auto responded on 08/22/2018

Thanks Bob

Pro Auto , Mike

Displaying Review 41 - 60 of 200 in total