ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
100% Business Response
Latest Review 5 days ago
Judith W. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful folks to work with"
Always give my car a good checkup before giving it back to me.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/19/2018 07:15 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/20/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
The tech got me in and out quickly. They washed my car before returning it to me which is very much appreciated
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 02:53 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

Barbara P. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I liked old location best because more convenient for me,"
Clean and very friendly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:47 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Eileen G. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Courtesy friendly prompt service.And the car wash and vacuum service was a wonderful surprise.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:49 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

John R. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at a good price by good people"
We Think its Great you wash and clean the interior prior to returning car to owner. My Bride loves this and so do I. I brought the Sonata in for pre trip check over. I have do this when we plan a trip of over 250 miles one way. That has saved us expensive time and repairs from beside the road break down or tire problems several times. The onetime I failed to do so, resulted in a total tire failure in Louisville, KY. Thank God a young man walked up and offered to changed the tire for us. Further he refused to accept any money his action. The People at Mike Brown Hyundai understand a do it right.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/15/2018 04:39 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 04/12/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"So so service"
This Hyundai center. Is very close to where I live and hopefully service will improve.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/12/2018 12:44 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/19/2018

Thank you for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Andrew A. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and speedy service"
They are always so nice and fast. They have a play room, which is nice for our son to be able to play while we wait.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/11/2018 09:16 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/12/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Robert M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and eazy friendly"
been coming here for 6 years. it great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 03:22 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/12/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Cheryl L. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and quick service"
I took my Elantra in to the dealership Monday. April 9 for a safety recall. The dealership is within a few miles of my home making it very convenient for repairs. Service was quick and employees friendly. I will continue to take my car in as needed. Although I had no interaction with Mike Stephens on Monday, he's the best.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 02:00 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/12/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

John W. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
great place to have your car serviced
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/11/2018 03:13 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/11/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

George W. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"George White"
Great service , they try to do what needs to be done until it is done. It is a PLEASURE to come to Mike Brown Hyundai
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:45 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/10/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

Eve B. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and friendly employees."
Timely service and courteous employees.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/07/2018 10:40 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/09/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

Judith K. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata Service"
Excellent service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/04/2018 11:13 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/09/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Frank R. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and new tires "
Mike Brown Hyundai is the only service center that has serviced our 2015 Santa Fe, which we bought from them. This is our 2nd Santa Fe and we love the brand. Mike Brown has always provided excellent customer service and will continue to be the only service center to work on our vehicle. Great job, as always!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 01:29 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/04/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Don R. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"care of customer concerns"
always completely satisfied with service
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/02/2018 12:57 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 04/04/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Shirley D. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great sales staff
Great service deptp
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 03/29/2018 02:48 AM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 03/31/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Joe A. on 03/27/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Almost perfect"
Thorough check was done but the cabin filter cover was either not properly secured or not re-attached because I found in the passenger side floor board that afternoon after my appointment.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/24/2018
Service Type: Maintenance
Review Created: 03/27/2018 03:20 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 03/28/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Virginia J. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Its easy and fast and I get to visit with Mike Stevens!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 03/27/2018 02:55 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 03/28/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st Oil Change"
Everyone I dealt with at Mike Brown Hyundai for my 1st oil change wash nice, courteous and direct. My service was done in a reasonable time and all of my questions were answered to my satisfaction. I look forward to bringing my car in again.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/19/2018
Service Type: Maintenance
Review Created: 03/22/2018 01:14 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 03/23/2018

Thank You for your recent visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai

Verified Customer on 03/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff"
The staff is friendly, however they don't keep you updated on what's going on with your vehicle.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 03/16/2018
Service Type: Repair
Review Created: 03/21/2018 07:03 PM
509de3cab39f1f569b84ddb072b99a8c?s=28
JUDD M. at Mike Brown Hyundai responded on 03/22/2018

Thank you for your visit to our dealership! We strive for excellent customer service and excellent quality of work. We look forward to seeing you again!

Judd Miller
Service Manager
Mike Brown Hyundai 

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