Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1154 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Kittanning, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Good service
Thank you!!! Nicest team!

RN
Ronald N.
Valencia, PA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2019 Category: Service
Oil change
Poor service time..... not recommended for service
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 04/17/2019

Thank you for the feedback and completing the survey. Our Service Manager Eric Poff will be contacting you to discuss your visit and concern.

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

JM
Janice M.
Zelienople, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service review
I’m always pleased with the service here. It’s comfortable and the staff is welcoming not pushy. I also think that the prices are comparable.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 04/17/2019

Thank you for completing the survey and chossing our facilty to maintain your vehicle. We look forward to seeing you again. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Eau Claire, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Fantastic Service!
Fantastic Service!
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 04/17/2019

Thank you for the 5 star review 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Kittanning, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Stood behind warranty
Stood behind power train warranty.
ERIC S P. from Mike Kelly Hyundai responded on 04/17/2019

Thank you for taking the time to fill out our survey.


JC
Jim C.
Evans City, PA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
1st experience
Wow... very impressed with their high level of service.
Lisa is awesome!!
ERIC S P. from Mike Kelly Hyundai responded on 04/17/2019

Thank you for the 5 star rating.


GM
Geraldine M.
Renfrew, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great service
All of Mike Kelly’s employees are polite, friendly, courteous and kind. The workmanship is always top notch and the the pick up/ drop off is the best since we only have one car!
ERIC S P. from Mike Kelly Hyundai responded on 04/17/2019

So happy we could be here to help. Thank you for you response.


ES
Elizabeth S.
Cabot, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
A
Great service again 🤗
ERIC S P. from Mike Kelly Hyundai responded on 04/17/2019

Thank you for the great feedback.


DS
Deborah S.
Cheswick, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Friendly staff
When I walked in for service greeted by name. They were expecting me. Answered questions - very friendly staff. Love the waiting area - drinks/snacks/tv/magazines/wifi - waited for my vehicle and very pleasant wait.
ERIC S P. from Mike Kelly Hyundai responded on 04/12/2019

Thank you for the wonderful feedback.


WD
Walter D.
Gibsonia, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Mike Kelly Hyubdai
This service department does a first-rateob of maintaining your car and pointing out items to be fixed. They are simply on-top of the job.
ERIC S P. from Mike Kelly Hyundai responded on 04/12/2019

Thank you for the 5 star review.


LB
Lenore B.
Butler, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Professional
Professional and competent from the front desk to the waiting room to the work on the car. What more could we ask for? Well, maybe more peanut butter crackers.
ERIC S P. from Mike Kelly Hyundai responded on 04/09/2019

Thank you for the wonderful feedback.


Verified Customer
Pittsburgh, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Oil change
Great service. great people and love the little extra touch by giving my car a wash!
ERIC S P. from Mike Kelly Hyundai responded on 04/08/2019

Thank you for the feedback.


DD
David D.
Slippery Rock, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Caring
Kind, courteous, prompt.
ERIC S P. from Mike Kelly Hyundai responded on 04/08/2019

Thank you for the great review.


MH
Melissa H.
Butler, PA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Great
Friendly staff. Clean waiting area. Good service.
ERIC S P. from Mike Kelly Hyundai responded on 04/08/2019

So happy we could be here to help.


TH
Tana H.
Leechburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Quick thorough service for a Saturday
I got in and out quickly. No problems and Megan, the mechanic did a great job. The only disappointment was they got rid of the great coffee machine
ERIC S P. from Mike Kelly Hyundai responded on 04/08/2019

Thank you for the wonderful feedback.


TF
Tiffany F.
Butler, PA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Courteous and Polite Staff- Excellent Service
I had an oil change and inspection performed. I even utilized the shuttle service to work. Everyone involved was great. Thanks for the excellent service!
ERIC S P. from Mike Kelly Hyundai responded on 04/04/2019

Thank you for the 5 star rating.


DA
Dolores A.
Butler, PA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
friendly and careing
excellant service
ERIC S P. from Mike Kelly Hyundai responded on 04/03/2019

We thank you for the wonderful feedback.


Verified Customer
Butler, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/31/2019 Category: Service
2 hour oil change
Arrived at 2:10 for a 2:15 oil change and car wasn’t finished until 4:00.
ERIC S P. from Mike Kelly Hyundai responded on 04/01/2019

We are so sorry for the inconvenience. We will be having someone reach out to you about your concern.

Eric


VG
Victoria G.
Gibsonia, PA
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
good job
friendly people
ERIC S P. from Mike Kelly Hyundai responded on 04/01/2019

Thank you for the 5 stars.


JP
James P.
Lower Burrell, PA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
the personnel are friendly and very efficient
I travel nearly 45 minutes to visit your location. I wish it was closer because this is absolutely the best dealership I have ever dealt with.. I am 71 years old and have purchases many new cars and quite a few used cars. This is absolutely the best, please don't change your business plan, it works and your people are awesome. I just cannot say it any plainer. GOOD JOB!!!!!!
ERIC S P. from Mike Kelly Hyundai responded on 04/01/2019

Thank you for the wonderful feedback.