Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

907 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.1538446/5Overall Rating 4.1538446/5Overall Rating 4.1538446/5Overall Rating 4.1538446/5rating 4.1538446
Original
Overall Rating 2.08/5Overall Rating 2.08/5rating 2.08rating 2.08rating 2.08
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


JC
James C.
East Brady, PA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Nice helpful people. They treat you right. Very friendly and helpful.
Great service.

Verified Customer
Volant, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018 Category: Service
Mac
The only thing that didn’t go well was the car washing system was broken that day and I needed a car wash and hadn’t allowed enough time to do that elsewhere before my next appointment.

WG
William G.
Slippery Rock, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
oil leak
I was surprised my problem was covered by a recall.
ERIC S P. from Mike Kelly Hyundai responded on 08/17/2018

We are so happy would could help. And thanks for the 5 star review.


HM
Helene M.
Saint Petersburg, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Happy and satisfied
The service was thorough and timely! Thank you for a job well done. My car now has power and drives like a new one!
ERIC S P. from Mike Kelly Hyundai responded on 08/17/2018

Thank you for taking the time to fill out our survey.


DG
Donald G.
Templeton, PA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great Service
Always pleased with service.
ERIC S P. from Mike Kelly Hyundai responded on 08/17/2018

We appreciate the great review.


CB
Cynthia B.
Butler, PA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Service
I will return to Kelly’s for future service.
ERIC S P. from Mike Kelly Hyundai responded on 08/16/2018

Thank you for your feedback.


TG
Tracy G.
Sarver, PA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Lube and inspect
Actually with the fastest service I've had in a long time with them plus they have new people in the front desk very nice
ERIC S P. from Mike Kelly Hyundai responded on 08/15/2018

Thank you for the 5 star review!!


JS
John S.
Butler, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
took me early!
Change in homefront plans meant dropping car early (3 hrs)...took care of me early and contacted me when done.
ERIC S P. from Mike Kelly Hyundai responded on 08/13/2018

So happy we could help. Thank you for the 5 star rating.


BT
Brian T.
Butler, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Never Disappointed
The service department always does an excellent job, from scheduling to pickup. This was more the case as I failed to realize my inspection had run out, and the service department got me in immediately. Great job!
ERIC S P. from Mike Kelly Hyundai responded on 08/13/2018

So happy we were able to help. Thanks for the 5 star rating!


NS
Nicole S.
Cheswick, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Oil change
Always friendly. Good service
ERIC S P. from Mike Kelly Hyundai responded on 08/13/2018

Thank you for the great rating!!


WD
Walter D.
Gibsonia, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Describe Mike Kelly Hyundai Service
Efficient, thorough, friendly.
Thaddeus N G., Service Director from Mike Kelly Hyundai responded on 08/10/2018

Thank you for the great review. 

Thaddeus Gazzo
Service Director
724-287-2701

SH
Sandra H.
Renfrew, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
sh
in and out quickly, great work
Thaddeus N G., Service Director from Mike Kelly Hyundai responded on 08/10/2018

Thank you for the 5 star review. We look forward to seeing you again. 

Thaddeus Gazzo
Service Director
724-287-2701

Verified Customer
Fenelton, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Oil change
First oil change on my Santa Fe Sport 2.0 T. Service was handled quickly, staff was very friendly and the waiting area was very nice.
Thaddeus N G., Service Director from Mike Kelly Hyundai responded on 08/10/2018

Thank you for the great review. 

Thaddeus Gazzo
Service Director
724-287-2701

NT
Nicholas T.
Butler, PA
2011 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Good service
ECXELENT SERVICE
Thaddeus N G., Service Director from Mike Kelly Hyundai responded on 08/10/2018

Thank you for the 5 star review. 

Thaddeus Gazzo
Service Director
724-287-2701

MM
Mike M.
Hilliards, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Good place but needs a little improvement
The experience was good but I was told last time they could put my new inspection sticker on the windshield. I was informed this time that they could not do this? Also, you need to wash cars every time. This time my car was not washed but it was washed in the winter months???
Thaddeus N G., Service Director from Mike Kelly Hyundai responded on 08/07/2018

Thank you for the review. It is our policy to wash the vehicles during every visit. Of course there may be times our wash is down for service or the weather is not cooperating, Please feel free to stop by anytime for a complimentary wash and we will be glad to perform it. 
Thank you again and we look forward to seeing you in the future. 

Thaddeus Gazzo
Service Director
724-287-2701

RD
Roberta D.
Hilliards, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Kelly auto is the best
Yes I would Recommend Kelly Auto to everyone I know every one from service to sales is awesome. I won't go anywhere else. I am always treated with respect and honesty. I love Kelly Auto. They take the best care of my vehicles.
ERIC S P. from Mike Kelly Hyundai responded on 08/06/2018

Thank you for your review.


CM
Cynthia M.
Fenelton, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Friendly and personable employees.
I am impressed with how Kelly's helps accommodate the customer with their pick up and drop off service when you car needs to go in for service. I also feel that the gentlemen who pick up and deliver are very friendly and personable.
ERIC S P. from Mike Kelly Hyundai responded on 08/06/2018

Thank you for the great review.


RK
Richard K.
Kittanning, PA
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Service Department
Very happy with work done & in such a timely manner. Staff was very friendly & helpful compared to my last visit.
ERIC S P. from Mike Kelly Hyundai responded on 08/02/2018

We appreciate the great review.


Verified Customer
Gibsonia, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
A recommended Agency
Good Service---Prompt and Reliable
ERIC S P. from Mike Kelly Hyundai responded on 08/02/2018

We thank you for the 5 star review.


MF
Michael F.
West Sunbury, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Another great service
Another great oil change :)
ERIC S P. from Mike Kelly Hyundai responded on 08/01/2018

Thanks for the 5 star rating.