Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

973 Reviews

ReScore Reviewsā„¢ (31)

ReScore
Overall Rating 4.2258026/5Overall Rating 4.2258026/5Overall Rating 4.2258026/5Overall Rating 4.2258026/5rating 4.2258026
Original
Overall Rating 2.03333/5Overall Rating 2.03333/5rating 2.03333rating 2.03333rating 2.03333
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


JH
Joan H.
Butler, PA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Oil changešŸ˜Š
Great servicešŸ˜€

EG
Eugene G.
Butler, PA
2016 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
great service
Lisa is my favorite! She is excellent, great communicator and is customer friendly. She always arranges my schedule for service that considers my time and needs.

RZ
Richard Z.
Butler, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Exceptional service, friendly !
As usual it was exceptional. From scheduling at my need, to checking me in
Coming to explain what I will need in the future visit and quickness that service was provided. Eclipsed the time I expected to be there.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/19/2018

Its wonderful to hear our staff is taking great care of our customers. Thank you for the great review and we look forward to seeing you again. ;-)

Thaddeus Gazzo
Fixed Operations ManagerĀ 
724-287-2701

TH
Timothy H.
Cranberry Township, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The people
šŸ‘
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/19/2018

Thank you for the 5 star review.Ā 

Thaddeus Gazzo
Fixed Operations ManagerĀ 
724-287-2701

DS
Deborah S.
Cheswick, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Welcoming
Chose to wait during visit. Greeted by Dennis in service dept. with a smile and good morning. Waiting area had t.v., drinks, etc. if wanted. Restrooms clean. Upon leaving all was explained - car was cleaned/washed. I left as a happy customer
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/17/2018

Thank you for the 5 star review. We look forward to seeing you again.Ā 

Thaddeus Gazzo
Fixed Operations ManagerĀ 
724-287-2701

Verified Customer
Butler, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Service Done Well the First Time
The service persons are courteous and knowledgeable, service is done well the first time.
ERIC S P. from Mike Kelly Hyundai responded on 10/17/2018

Thank you for the great review.


Verified Customer
Butler, PA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Brake Replacement
Brakes needed to be replaced in front and back. The service person did a nice job, and vehicle will stop on a dime now.
ERIC S P. from Mike Kelly Hyundai responded on 10/17/2018

Thank you for taking the time to fill out our survey.


WF
William F.
Sligo, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Spring F.
The service department is always friendly when I come in for something. I like not having to have an appointment for an oil change. Also, getting my new Santa Fe Sport washed everytime is a real plus in my book.
ERIC S P. from Mike Kelly Hyundai responded on 10/16/2018

Thank you for the great review.


KM
Kellie M.
Chicora, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Very friendly people
Excellent service...friendly people...Eric was awesome at helping me find the right vehicle that I could afford
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/12/2018

Thank you for the feedback, It is glad to hear our sales and service staff are meetingĀ your expectations.Ā 

We look forward to servicing you new purchase for years to come.Ā 

Thaddeus Gazzo
Fixed Operations ManagerĀ 
724-287-2701

Verified Customer
Butler, PA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Car Inspection
I was way past due for my Hyundai Sonata inspection and Lisa at the front service desk could not have been more helpful. Not only did she find an opening on the schedule for me, she went out of her way to help me renew my registration.

She is truly a fine employee.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 10/12/2018

Thank you for the kind words and the 5 star review.Ā 

Thaddeus Gazzo
Fixed Operations ManagerĀ 
724-287-2701

AB
Amy B.
Butler, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great Staff and Service!
Mike Kelly Hyundai is awesome! Every time I go there they take great care of me and my car. I have recommended them to everyone I know.
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for the feedback.


HR
Harry R.
Butler, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Hyundai Sante Fe
Everyone is efficient and pleasant. The work is done quickly and the car is washed before I get it back
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for taking the time to fill out our survey.


Verified Customer
Butler, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Friendly, knowledgeable staff.
Friendly, knowledgeable staff. Good experience.
ERIC S P. from Mike Kelly Hyundai responded on 10/11/2018

Thank you for the 5 star review.


SC
Susan C.
Butler, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Santa Fe service is great at Kelly Chev!
šŸ‘
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the great feedback.


MS
Marcia S.
Valencia, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
INSPECTION
Scheduling went well. Said I would be waiting. Told it would be an hour.
Checked in was good. Told me there were recalls. Now wait was 1 hour, 30 minutes (That's a little too long)
Waiting room is nice.
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the 5 star review.


Verified Customer
Prospect, PA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Service review
The service was great and time it took was really good.
ERIC S P. from Mike Kelly Hyundai responded on 10/09/2018

Thank you for the great review.


WH
William H.
Pittsburgh, PA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Great service
Inspection and admission plus tire rotation all went well.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for the 5 stars.


Verified Customer
Butler, PA
2008 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
everyone is helpful and courteous
excellent service
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for your 5 star review.


WG
William G.
Slippery Rock, PA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
fuel pump
I thought the price was too high for a fuel pump.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for your feedback.


Verified Customer
Grove City, PA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Professional
Mike Kelly Hyundai staff is professional and personable.
ERIC S P. from Mike Kelly Hyundai responded on 10/08/2018

Thank you for the great review.