Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1084 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.2727236/5Overall Rating 4.2727236/5Overall Rating 4.2727236/5Overall Rating 4.2727236/5rating 4.2727236
Original
Overall Rating 2.12121/5Overall Rating 2.12121/5rating 2.12121rating 2.12121rating 2.12121
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


WO
William O.
Butler, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Service
I've been doing business with Mike Kelly Hyundai for over six years and have always received great service.

MW
Melody W.
Butler, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service advisors
Andy did a fantastic job and kept me informed of my progress and was delivered on time. Lisa H always a pleasure seeing you as Wel

MP
Marcy P.
Ellwood City, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Recent visit
I’ve been coming for 7 years. Has always been a positive experience
ERIC S P. from Mike Kelly Hyundai responded on 02/13/2019

So happy we are here to help year after year.


DF
Dajah F.
Butler, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Staff
The staff here are amazing. So friendly and inviting! They always keep you in the loop of what is going on with your car. Also the waiting area makes it so you dont even feel like you are sitting waiting to leave. There is a tv, water, coffee, hot chocolate, comfortable seating and plenty of space. No need to be on top of other customers and there is no car garage smell. It's just a really nice experience.
ERIC S P. from Mike Kelly Hyundai responded on 02/11/2019

Thank you for the 5 star review.


SC
Susan C.
Butler, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Experienced Service 🤗
Nice Atmosphere !
ERIC S P. from Mike Kelly Hyundai responded on 02/11/2019

Thank you for the review.

Lisa M S. from Mike Kelly Hyundai responded on 02/11/2019

Thank you for the kind review. As always, it was a pleasure servicing your vehicle. 


RZ
Richard Z.
Butler, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Always friendly and helpful
Work completed as promised , if not sooner.
Will co tinue to be loyal.customer as quality is upheld going forward.
ERIC S P. from Mike Kelly Hyundai responded on 02/08/2019

Thank you for the feedback.


Verified Customer
Saxonburg, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Helpful and friendly
Staff was helpful and friendly. Appreciated being able to get the work I needed done on a Saturday.
ERIC S P. from Mike Kelly Hyundai responded on 02/08/2019

We are so happy would could be there to help. Thank you for the five star rating.


RM
Richard M.
Ford City, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Good people to associate with.
Coming in tomorrow with idea of leasing a 2019 Elantra.
Lisa M S. from Mike Kelly Hyundai responded on 02/07/2019

Thank you for the positive review! We're glad to hear you're sticking with the Hyundai family.


Verified Customer
Butler, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Hassle free.
Oil change was quick and customer service was friendly.
Lisa M S. from Mike Kelly Hyundai responded on 02/07/2019

Thank you for servicing your vehicle with us! As always it was a pleasure dealing with you!


Verified Customer
Saxonburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Good service
Xxx
Lisa M S. from Mike Kelly Hyundai responded on 02/07/2019

Thank you for taking the time to share your feedback. We appreciate your business!


Verified Customer
East Vandergrift, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Lease customer
Superb service!
ERIC S P. from Mike Kelly Hyundai responded on 02/06/2019

Thank you for the great review.


Verified Customer
Cranberry Twp, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Quick Service
After something came up in a routine inspection, the staff was quick to get me into a rental car and had the issue resolved the next day.
ERIC S P. from Mike Kelly Hyundai responded on 02/05/2019

Thank you for the 5 star review.


AO
Andrew O.
Allison Park, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Excellent follow up
The Manager Eric called me to day to follow up due to my unsatisfaction of the service. I was really pleased with his response. He went over in detail the work performed. Its nice to see a dealership that cares and wants to produce happy customers. He made me a happy customer afterwards.

Thank you again

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2019 Category: Service
Service was ok could be improved
Service could be improved. Notes that were told to me over the phone could be put in writing on the service order
ERIC S P. from Mike Kelly Hyundai responded on 02/05/2019

We will be having a Manager reach out to about your visit. We apologize for the inconvenience.


DB
David B.
Butler, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Good service.
Good service.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 02/04/2019

Thank you for choosing our store for your service needs. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Butler, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Friendly Service
I have leased several cars from Mike Kelly Hyundai and have had excellent service all around. The service department is friendly and efficient. The car salesman I have encounter have been fantastic and easy to with work. Will be revisiting Mike Kelly Hyundai for service on my current Hyundai and car purchases.
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 02/04/2019

Thank you for the 5 start review and kind words. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

SC
Shawn C.
Pittsburgh, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Tire repair and 3 month lease check up
Very friendly staff, quick but efficient service, great waiting area/lounge, everything was explained that was being done in a way everyone could understand. Cant speak higher of this place all around!
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 02/04/2019

Thank you for the kind words and 5 star review, We look forward to servicing your vehicle in the future. Thank you again. 

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

TR
Thomas R.
Glenshaw, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
engine replacement
nice people and quick service!
Thaddeus N G., Fixed Operations Manager from Mike Kelly Hyundai responded on 02/04/2019

Thank you for the 5 star review .

Thaddeus Gazzo
Fixed Operations Manager 
724-287-2701

Verified Customer
Ford City, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Service
Excellent
ERIC S P. from Mike Kelly Hyundai responded on 02/01/2019

Thank you for the 5 star review.


AK
Andrea K.
Butler, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Service is friendly and quick.
Service is very good and quick to get an appointment.
ERIC S P. from Mike Kelly Hyundai responded on 02/01/2019

So happy we could help.


Verified Customer
Cranberry Twp, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/31/2019 Category: Service
Service isn't exceptional
concern was a small hole in tire due to having to constantly add air to it. service said it was a loose tire valve so they tightened it. the next day, I sat on the side of 79N with that same tire, but now flat. had to put my donut tire on in -5 degree weather
ERIC S P. from Mike Kelly Hyundai responded on 02/01/2019

We will be having someone reach out to you about your concern and visit with us.