ReScore Reviews™ (18)

ReScore
Overall Rating 4.166665/5Overall Rating 4.166665/5Overall Rating 4.166665/5Overall Rating 4.166665/5rating 4.166665
Original
Overall Rating 1.94444/5rating 1.94444rating 1.94444rating 1.94444rating 1.94444
97% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Mark A. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Returning customer"
good customer service and quick service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/23/2017 04:34 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/23/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a Happy Thanksgiving. 

Manheim A. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timing is everything"
Once again Lisa & Kevin did a great job.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 11:22 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/22/2017

Thank you for this kind review and choosing Mike Kelly Hyundai.  Have a Happy Thanksgiving 

MICHAEL D. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is a big deal ."
Great job.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 04:00 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/22/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a happy Thanksgiving, 

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Clean facility and couteous staff. Nice snacks and drinks available."
The only disappointment I had was that I needed more information about my vehicles' struts. The paper that was given to me when I finished, was marked as saying an urgent repair was needed. I called the service center on Thursday & again on Friday about this issue. I spoke with a person the first time. On Friday. i left a message. As of 5 pm on Friday, I have not received an answer.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 02:04 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/17/2017

Thank you for this review and choosing Mike Kelly Hyundai. I am sorry we have not been able to return your call. We will get back to you. 

Verified Customer on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Little disappointed taking a week and half to schedule a basic oil change. Other than that, no issues. Nice clean waiting room with a good selection of magazines and tv.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/11/2017 05:07 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/11/2017

Thank you for this review and choosing Mike Kelly Hyundai. We Wil try to earn our goal of five out of five for your next visit. Happy Thanksgiving. 

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service everytime"
Always on time and friendly service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 03:46 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/10/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. Happy Thanksgiving.

Cindy L. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always satisfied"
I am always very happy with the service I receive, especially the valet service. Thank you!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 01:25 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/14/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a  Happy Thanksgiving. 

David H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
Great
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 05:34 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/09/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Happy Thanks Giving.

Richard M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular service cycle"
Good vehicle; good service; good friendly people.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 04:17 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/08/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. 

Joseph M. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people really care about providing good service!"
Caring is what it is all about. That is the kind of service provided!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:21 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/08/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Always happy to help with all your vehicle needs. Thanks again.

Melody W. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lisa is awesome. A true asset to the company and Hyundai family"
Lisa Haffely is awesome she was understanding and very accommodating.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 11:55 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/06/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. Have a great week. Thanks again.

Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always a good experience.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 06:15 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/03/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. It was nice to see you again. Have a great weekend. 

Steve Z. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"outstanding dealership"
from beginning to end the process of having the sante fe worked on was performed seamlessly and overseen by lisa. kudos to one and all at the dealership and thanks for going above and beyond the call of duty
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/02/2017 04:48 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/02/2017

Thank you for this nice review and choosing Mike Kelly Hyundai. 

Cynthia S. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yearly inspection "
Great service, friendly staff
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/01/2017 06:39 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/02/2017

Thank you for the nice review and choosing Mike Kelly Hyundai 

Jon R. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service on old 2002 Elantra"
Car was shaking and very uncomfortable. They found that tires needed replaced and got everything fixed at a very reasonable price.
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/01/2017 01:13 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/01/2017

Thank you you for this kind review and choosing Mike Kelly Hyundai. We are alwys happy to help.

Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE"
EVERYONE IS FRIENDLY AND SERVICE IS GREAT.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 11/01/2017 12:33 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/01/2017

Thank you for this kind review and choosing Mike Kelly Hyundai. It is always nice to see you. Thanks again.

Susan F. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Provides great customer service in a timely manner
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 11/01/2017 08:27 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 11/01/2017

Thank you for this nice review and choosing Mike Kelly Hyundai.

Joseph C. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Excellent service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 10/30/2017 05:19 PM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/30/2017

Thank you for this nice review and choosing Mike Kelly Hyundai. 

Donna M. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are here for you "
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/28/2017 08:52 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/28/2017

Thank you for the kind review and choosing Mike Kelly Hyundai. Have a great weekend.

Karl L. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have always taken excellent care of my car. No pressure wjen I went to purchase a car. Great friendly service also"
look above
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/28/2017 02:40 AM
Kevin M., Service Manager at Mike Kelly Hyundai responded on 10/28/2017

Thank you for the nice review and choosing Mike Kelly Hyundai. Have a great weekend.

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