Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

(4,193 Reviews)

99% Would Recommend
Latest Review 10 months ago

Reviews


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Benjamin W.
Colorado Springs, CO
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2012 Category: Service
Benjamin said his vehicle was 1 and a half hours later than promised but he was not given a reason why. He was not completely satisfied with the communication between him and his service advisor because he did not give him a reason why his vehicle was late.
This review was collected via phone interview by Customer Research Inc.

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Romeo A.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2012 Category: Service
Romeo said his service visit was just great.
This review was collected via phone interview by Customer Research Inc.

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Sylvia M.
Corpus Christi, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2012 Category: Service
Spoke with James. James said the overall experience was rated a 4 due to the time it took to complete the oil change and rotate the tires seemed to take a bit long. The service advisor explained everything completely to him. He said from the purchase of the vehicle through the service visit the service has been excellent.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2012 Category: Service
Steven said his service visit was fine.
This review was collected via phone interview by Customer Research Inc.

HM
Harlyn M.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2012 Category: Service
Harlyn stated that the business does a good job. He said to keep up the good work. Harlyn mentioned that he really appreciates it when the vehicle gets washed with service.
This review was collected via phone interview by Customer Research Inc.

ER
Emma R.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2012 Category: Service
Emma said that they are very nice.
This review was collected via phone interview by Customer Research Inc.

LC
Lance C.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2012 Category: Service
Lance stated that it was a really good experience for him.
This review was collected via phone interview by Customer Research Inc.

MA
Mustafa A.
Colorado Springs, CO
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2012 Category: Service
Mustafa explained he brought his vehicle in for an oil change and a non-working glove compartment light. When he checked, the glove compartment light hadn't been fixed. His advisor brought his technician up, who apologized and did the work in about 20 minutes. His vehicle was then about 20 minutes later than promised.
This review was collected via phone interview by Customer Research Inc.

JC
Jessi C.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2012 Category: Service
Jessie said that the vehicle was an hour late because they found more work. She mentioned that everyone at Honda is awesome and respectful especially Skip. She added that they could serve her better by offering gluten free snacks.
This review was collected via phone interview by Customer Research Inc.

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Frank V.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2012 Category: Service
Spoke with Caitlin. Caitlin said she didn't get a courtesy wash and the next time she brings her vehicle in, she would like one.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Colorado Springs, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2012 Category: Service
Robert said his service advisor was great.
This review was collected via phone interview by Customer Research Inc.

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Amanda E.
Colorado Springs, CO
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2012 Category: Service
Amanda said the business's staff was very helpful and kept her informed.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Colorado Springs, CO
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2012 Category: Service
Michael said he is on his third service advisor, trying to get a part for his truck. Hopefully this part will be in and get put on his vehicle soon.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 4181 - 4193 of 4193 in total