Mike Maroone Honda

Spoke with Ariel. He said everything was finished on time.

Hilary said her service visit went well.

Ralph said the handling of the financing could have been better. Dariel, unlike all of the other sales representatives, actually spoke to him and did his job well by selling him a vehicle. He will not recommend this business because none of the other sales representatives spoke to him, so he is unsure of their customer service.

Spoke with Frank. He said this business did a good job. He has been going there a long time.

Thomas said everything went smoothly. Everything was fine. Bill did a good job and was very helpful. He received a fair price. He paid cash for his vehicle, but was satisfied with the handling of the paperwork. The finance person was a little disappointed when he declined the extended warranty. USAA insurance lead him to this business.

Muse said she really appreciates them going over all of the work that had been done on her vehicle. He also checked all of her filters and he explained the warranty package to her so that she could understand it.

Spoke with Marissa. She said the staff was very friendly. They made the purchase easy and stress free.

Michael said he felt his customer experience was tailored for his needs. The employees were knowledgeable and they were not too pushy. There was one hiccup. He had an appointment. However, when he brought his vehicle in, he was told they were 2 hours behind. The service took longer than expected and was inconvenient for him. He is considering purchasing a vehicle for his spouse. He is test driving a 2018 Honda HRV this coming weekend.

Kelly said the facility provided good service.

Luis said his experience at the business was good.

Ryan said he had a good experience with the business.

Alex said everything was done on time and as expected.

Jeremiah said that Kenny was a very great salesman, although the person who handled the paperwork was a little too pushy.

Andriy said the salespeople treated him well.

Addie said she was really happy with her service advisor. The staff did a great job.

Joe said his vehicle was at this business for a long time even though the staff could have released it. Whenever he called in to check on it, he was told they were waiting on the insurance company, but when they contacted the insurance company, they said they already paid. The vehicle took 3 weeks, and his service advisor never contacted him about his vehicle even though the staff kept saying they'd contact him. No one explained the service paperwork and service work to him. They also couldn't find his file to ring him up. He stated the staff could have contacted him to let him know anything about how long the vehicle would take, because he was paying for a rental vehicle out of pocket.

Denise said she's completely satisfied, they did an exceptional job and everything's fine with her.

Judith said the only negative was at the end of the purchase. She did not appreciate the hard sell with the finance person. He was like a dog with a bone trying to sell the warranty.

Dmitry said they were professional and gave him the best price. They were fast.

Wendy said the service was great. She does not recall meeting anyone in the service department.