Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 4193 Reviews )

99% Would Recommend
Latest Review 9 months ago

Reviews


GB
Gregory B.
Colorado
Verified Customer
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02/20/2018 Category: Sales
Gregory said the employees were friendly, they made his visit very easy, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

CC
Courtney C.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Courtney said the service was done in a timely manner. It was quick and everybody was nice.
This review was collected via phone interview by Customer Research Inc.

NV
Nguyen V.
Colorado
Verified Customer
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02/17/2018 Category: Service
Nguyen said the team did well on their recommendations for the repairs her vehicle needed.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2018 Category: Service
Spoke with Joan. She said the business did a good job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

DC
Daurene C.
Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2018 Category: Service
Daurene said she loves the business. Unfortunately, she had to purchase a new battery before she received the notice reminding her that vehicle needed to come in for maintenance. This is the only Honda service facility she has ever used. She stated that she did not need an explanation of the service work performed.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Sales
Jon said he was happy with the purchase of his vehicle but there are 2 safety issues. The wipers blade are not made for winter conditions. The blade gets stuck with snow. It won't let go when it gets to the edge. The rainwater lip packs up with snow. There is not a choice of defroster only. There is not enough air in there to keep the windshield ice-free. He chose the facility because it compared more favorably than another business. He was unhappy that 2017 year vehicles stopped coming with a cd player.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
James said the service was good.
This review was collected via phone interview by Customer Research Inc.

JA
Jessica A.
Colorado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/17/2018 Category: Service
Jessica said the staff at this business could not figure out what was wrong with her vehicle. She stated she would like to suggest they learn to better diagnose problems specific to Honda vehicles.
This review was collected via phone interview by Customer Research Inc.

KN
Kevin N.
Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Kevin said he was satisfied overall, but a little confused. His advisor this time told him there was more work that needed to be done on the vehicle than he expected. It was just inspected in August. Now she is telling him it needs $1300 worth of additional work. It was a different service advisor than his regular one he has been using for the past 6 or 7 years. His suggestion of how the business could serve him better is for them to give advance notice of routine maintenance with an estimate of the cost.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Scott said his vehicle was in good shape after the service. They were busy and finished 30 minutes late.
This review was collected via phone interview by Customer Research Inc.

BG
Bruce G.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Spoke with Dixie. She said the business was very professional and had her in and out for the service.
This review was collected via phone interview by Customer Research Inc.

LA
Lydia A.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Lydia said she would have liked it if the business had given her an estimated time of completion.
This review was collected via phone interview by Customer Research Inc.

RM
Randel M.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Randel said his visit was easy and they got him in and out.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Dan said it was easy to make an appointment and also the transportation back and forth to work was good.
This review was collected via phone interview by Customer Research Inc.

TD
Tharon D.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Tharon said this facility is amazing. The employees were extremely kind, courteous and the service was fast.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Tyler said everyone at the business was really nice and told him everything he needed to know throughout the whole process.
This review was collected via phone interview by Customer Research Inc.

CS
Cristina S.
New Mexico
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Christina said they took her in without an appointment and the service was great.
This review was collected via phone interview by Customer Research Inc.

BS
Berylyn S.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Berylyn said they helped her feel comfortable, they are kind to her and it was good.
This review was collected via phone interview by Customer Research Inc.

HM
Hilton M.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Hilton said it was great service. He said he is considering the purchase of another vehicle but he did not elaborate as to what kind or how soon.
This review was collected via phone interview by Customer Research Inc.

BY
Bobby Y.
Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Bobby said the business had good customer service and they performed quality work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 4193 in total