Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1132 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5rating 4.5833333
Original
Overall Rating 2.1666683/5Overall Rating 2.1666683/5rating 2.1666683rating 2.1666683rating 2.1666683
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Peoria, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Recent visit
Recent visit
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/20/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


SD
Sam D.
Peoria, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
The people
My light is still on
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/20/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


KR
Kasey R.
Williamsfield, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2019 Category: Service
Recent service
I recently had an issue with the engine in my 2016 Hyundai Tucson. Ryan Kneer, Pete Schultz, and the rest of the service department worked hard to fix the issue and were very patient with me during my countless trips to the dealership. Initially it was a very frustrating experience, but in the end I was able to get a new engine. I was provided with a vehicle to drive while the new engine was installed and the service department was quick in doing the repairs.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/19/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


KB
Kathleen B.
Peoria, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Computer update
Always a friendly atmosphere at your service desks.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/18/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Bartonville, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
First visit
Overall it was a good experience. The only thing that could’ve been better was the amenities in the lounge. There is no hot coffee but other than that it was all good.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/17/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JD
John D.
Peoria, IL
2013 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2019 Category: Service
Repeat
It was a repeat of the last maintenance. A failed plug and leaking oil pan.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/14/2019

Thank you for taking the time to complete our service survey.
I am very sorry your service visit did not earn a 5 star rating. I understand you are upset with the failed repairs and i hope even if we do make a mistake we do what it takes to make it right. If there is anything else i can do for you please do not hesitate to let me know.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai
309-208-1488


JS
James S.
Peoria, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Very customer friendly
They always make us feel comfortable and they do what they say
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/11/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


BH
Barbara H.
Canton, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Visit
Was to rotate tires, but was not on my check off sheet
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/10/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


NS
Nemanja S.
Peoria, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
2013 Sonata Limited
Great people to talk to and work with and great service, thank you all!
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/10/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Germantown Hills, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Great service, reasonable prices
Typically I change my own oil, but took our new Santa Fe in to Mike Miller to have it done the first time. They did a great job and price was reasonable.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/09/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CD
Cathy D.
Morton, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Great place to be
Service is great. I must share a story. My son has owned a Hyundai for a year or so now. He did research on safety, fuel efficiency, etc. The main thing he was impressed by were the safety features. I am so glad he made the decision to buy a Hyundai, because last week a regular day running errands, he had a seizure while driving in a busy shopping area. Witness said the care drove up on the side walk, splintered a utility pole, flipped and destroyed a stop light. The car came to rest on the drivers side and my son had to be removed with assistance out of the back window. He was taken to a trauma center with the police not far behind. My son does not remember any of the accident because of the seizure. The trauma team did Cat Scans of his whole body. He had a big bump and bruise on this forehead, bruises where the seat belt went across his chest, and his left ankle was banged up bruised with superficial cuts. Nothing more. The Doctors were baffled, from what they knew of the accident he should have had major injuries. The police were baffled how he could come out with so few injuries, they said it had to be the car. Thank you Hyundai you saved my Son. I can never repay you!
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/07/2019

Thank you for taking the time to complete our service survey. I am so happy to hear you son is ok. This story is amazing. Thank you for sharing this with us.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


WB
William B.
Morton, IL
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Outstanding sales and service
Best sales people you can ever ask for! Randy Acevedo has been our salesperson for years. He just sold us our 4th car from Mike Miller. Couldn't ask for better. Highly recommend Randy. He will take care of your every need. I don't go any other place than Mike Miller Auto Park.
Service department is also the best out there!
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/04/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


TG
Terrence G.
Peoria, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
Oil change
All went well & on time.
PETER D S., Service Manager from Mike Miller Hyundai responded on 09/03/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JS
Judy S.
Pekin, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Friendly, professional, thorough explanation
The guys in the service department are great greeters even when they are at their busiest. They're knowledgeable and patient answering questions. Getting my 2017 Elantra serviced in the morning lead me to the 2019 Elantra I purchased in the afternoon. Devyn Lyons is a top notch salesman.
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/31/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DH
Dianna H.
Peoria, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Friendly service. Quick turn around.
Brought my car in for oil change, tire rotation & recall. Out the door (waiting for car) in less than a hour. I will be back for next service needed. Thanks guys!
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/29/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JS
John S.
Dalzell, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Service and courteous.
Very courteous !! Washed car when work was complete. Very limited amount of wait time. Great job and service.
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/28/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


SB
Starr B.
Peoria, IL
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Excellent service
Service was excellent as usual!
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/28/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DR
Daniel R.
Chillicothe, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
Service
Excellent service
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/26/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


BH
Bontia H.
Peoria, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
People who work in the service department
Love you guys
ROBERTA J T., Service and Parts Director from Mike Miller Hyundai responded on 08/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Mike Miller Service Team


LL
Linda L.
Henry, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Service and the people
A1 service and friendly personnel!!
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai