Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 1142 Reviews )

ReScore Reviews™ (12)

ReScore
Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5rating 4.5833333
Original
Overall Rating 2.1666683/5Overall Rating 2.1666683/5rating 2.1666683rating 2.1666683rating 2.1666683
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Cherry Valley, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Service Experience
I felt that the service department is very responsive. They were able to get in me for service the day after I called and the parts department had the necessary parts in stock and they had my car back to me in just a few hours. The shuttle service was very prompt in picking me up so that I could get my car back.

All in all I had a very good service experience at Mike Miller Auto Park.
Thanks

Verified Customer
East Peoria, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Fast and friendly service
They truly care about your car and when you leave, they make you feel that they appreciate you stopping in.
PETER D S., Service Manager from Mike Miller Hyundai responded on 11/11/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


TS
Timothy S.
Peoria, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
We have nothing but good to say about the experience/service we receive.
We have nothing but good to say about the experience/service we receive.
PETER D S., Service Manager from Mike Miller Hyundai responded on 11/09/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


RJ
Robert J.
Glasford, IL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Car problem
My car broke down so I had it towed in to Mike Miller to be repaired. Pete the service manager was very helpful and got me a rental car to use. I was very happy on how quick they got my car repaired.
PETER D S., Service Manager from Mike Miller Hyundai responded on 11/08/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


AB
Amber B.
Kewanee, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Wonderful service
They always make the extra effort to be sure my car is safe and taken care of! Thank you to everyone on the service team for being so great!
PETER D S., Service Manager from Mike Miller Hyundai responded on 11/02/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DS
David S.
Peoria, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2019 Category: Service
Service
My experience was good and I have no complaints
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/30/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


TG
Teri G.
Morton, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
They fixed our car in a timely matter
They did a great job
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/23/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


LA
Loretta A.
Peoria, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
own a Hundai
I have driven my car for over 9 years and always return to the Dealer for servicing. They are the best for knowing their product. If I was to buy a new car again I would return to them.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/22/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CD
Christine D.
Edwards, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Great customer service
Great customer service, the guys at Mike Miller are very friendly and helpful.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/22/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


SC
Scott C.
Mapleton, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
Friendly and always so kind
I love coming here..as a woman it’s not always easy to find someone who treats you with respect. I never feel like I am being taken advantage of when I bring my car in. Thanks so much to all the staff!!!
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Oneida, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Great sales staff /excellent service department.
Mike Miller Hyundai has a great sales staff (Rodney Rodgers) and an excellent service department. I have purchased 3 vehicles from Mike Miller over the past ten years and they have earned my business.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CH
Charles H.
Washington, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
Professional service and in the time promised
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DS
David S.
Marquette Heights, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Easy to deal with.
Nice waiting area, and quick service!
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/21/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JS
Jonathan S.
Dunlap, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Great customer service. But, wish they could find out whats wrong with my car
The workers are very friendly and accommodating but no one could find out what is wrong with my car. Shane rode along with me and was very helpful. However, I do wish we could find out what is wrong with my vehicle.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/21/2019

Good Morning Jonathon,

I am very sorry to hear that we not resolved your issue. I will be calling you today to plan our next steps to get this taken care of.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Auto Park


JJ
Jan J.
Peoria, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Part of the Family
The service team at Mike Miller is like part of the family! I drive over 160 miles a day and my car needs servicing frequently - to say the least! The folks at Mike Miller's have done a great job helping keep me safely on the road! Oil changes, tire rotations, tune ups, help keep my car functioning at the top of its ability. When my old tires were showing wear, they gave me a 'heads up' so I could plan on getting the car in and new tires put on, balanced, and all the rest. And when they discover I don't need a service, such as a rotation yet or an alignment, the let me know that, too and save me the money! I call that trustworthy like family!
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/17/2019

Good Morning Jan,

Thank you very much for allowing us to service your vehicle. I truly enjoy hearing how well your service has gone. It means alot that you would take the time to give us your feedback. Thank you very much for patonage and we look forward to seeing you soon.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Auto Park


KT
Kathleen T.
Peoria, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Great service
Convenient time, I was in and out in under 3 hours, friendly.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/16/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


VD
Vernon D.
Peoria, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Quick efficient
Got me and and time did excellent work
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/16/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


ST
Sandra T.
Peoria, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Friendly and service is good and usually quick
Very good.
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/15/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DD
Dave D.
Peoria, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Great service
Great service prices are a little high but overall great experience
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/12/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


MG
Mark G.
Peoria, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
New car
Everything great so far
PETER D S., Service Manager from Mike Miller Hyundai responded on 10/11/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai