Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

384 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
75% Business Response
Latest Review 2 days ago

Reviews


SB
Stephen B.
Kennesaw, GA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Stephen said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

SC
Silvia C.
Kennesaw, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Silvia said the staff were good and quick.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We lok forward to seeing you again!
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We look forward to seeing you again!
Thank you for the five star rating!

 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RD
Riley D.
Brunswick, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Riley said the business was quick, efficient and their prices were affordable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

IM
Ian M.
Kennesaw, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ian said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Ian,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RW
Robert W.
Acworth, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Robert said he was in and out fast. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/14/2018

Robert,

Thank you for taking the time to write a review. We understand how important it is to have service in timely manner and at a good price. Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

JB
Joyce B.
Marietta, GA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joyce said her vehicle seems to be fixed. She knows the work the staff provided from a previous visit, and that is why she came back to them for service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Joyce,Thank you for taking the time to write a review. At MTM we truely value and appreciate all our loyal customers. Thank you for the five star rating! We look forward to seeing you again!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710


BS
Brian S.
Kennesaw, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Brian's son. He said the staff did a great job with the service, he was really happy with their work. The price of the service was good. He called the business 10 times with questions because he was curious, and the staff answered all of them without getting annoyed.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710

Megan J., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710


HM
Hamp M.
Acworth, GA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hamp said the facility has a friendly atmosphere.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 05/08/2018

Hamp,

Thank you for taking the time to write a review. We appreciate and value our customers and loyalty. Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

CH
CONNIE H.
Kennesaw, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Customer service is GREAT!!
I have had my oil changed here a few times. Always feel confident that they will take good care of my car. My air conditioner stopped working so knew I could expect the same great service and the cost was very reasonable!!
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

Connie,

Thank you for taking the time to share your experience. We appreciate customers such as yourself that let others know that we are reliable and trustworthy. Thank you for your loyalty and continued business. We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

RM
Rebecca M.
Acworth, GA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Rebecca said they did everything they promised in a timely manner and it was a good experience.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

Rebecca,

Thank you for taking the time to share your experience. We appreciate your loyalty and business. Look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

WF
William F.
Kennesaw, GA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
William said that from beginning to end, the staff were 100 percent great, they were knowledgeable and understanding of his issues. He was blown away by their courtesy. They were awesome and the experience was phenomenal. He will only be going to the business from now on for service, hands down, no questions asked.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

William, 

Thank you for taking the time to share your experience. We value the relationships we have with our customers. Thank you for your loyalty and business. Looking forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

DW
DAVID W.
Kennesaw, GA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
DAvid and Sharon Williamson
I love talking to Brian. he makes me feel like an old friend and comfortable with telling him what's going on with my car. He doesn't mind repeating the same thing to my husband :-) Thank you for all of your hard work in getting my car back on the road!
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/23/2018

Thank you for taking the time to share your experience. We value the relationships we have with our customers and strive to provide the best customer service possible. Thank you for your loyalty and business. We look forward to seeing you soon.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

WH
WILLIAM/ MAC H.
Acworth, GA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Positive experience!
llGreat service and communication. Repairs made promptly and fair price. Will recommend to others!
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/23/2018

Thank you for taking the time to share your experience. We value the relationships we have with our customers and strive to provide the best service and pricing as possible. We look forward to seeing you again. 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

PR
Paige R.
Kennesaw, GA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Paige said that trying a different place was a good thing.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/19/2018

Dear Paige,

We appreciate that you gave us the opportunity to earn your business.  Thank you for the 5 stars and recommendation; change can be a good thing!  Looking forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

LH
Larry H.
Kennesaw, GA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Larry said the employees were polite, knowledgeable, and professional.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/19/2018

Dear Larry,

Thank you for taking time to share your experience.  We strive to provide the best service possible.  We are so glad you are pleased with your service and look forward to the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BP
Barbara P.
Kennesaw, GA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Barbara said that all the many vehicles her family possesses are serviced at the facility. She says they're honest, try to connect with their customers personally and remember the vehicles and it's needs. They do very good quality work and it is always an excellent experience.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/19/2018

Dear  Barbara,

Thank you for taking time to share your experiences.  We value the relationships we have with our customers and their vehicles.  Thank you for your ongoing business and loyalty.  Looking forward to the next time!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

YA
YOLANDA A.
Kennesaw, GA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Auto Repair Review
We like Mike the Mechanic for their friendly customer service. Their reliable accurate diagnosis of the problem and their timely manner in fixing the problem. We have had oil changes and brakes done on our vehicles. We feel that we have gotten good reliable service at fair prices. Thank you.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/19/2018

Dear Yolanda,

Thank you for taking time to share your experience.  In an industry where it is hard to know who to trust, we appreciate customers such as yourself that let others know we are among the ones that are trustworthy.  We appreciate and value your loyalty, as well as your ongoing business.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MO
MEGAN O.
Woodstock, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great Service
So nice, efficient and very competitive pricing. Highly recommend Mike the Mechanic!
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/23/2018

Thank you for taking the time to share your experience. We strive to provide the best service and pricing as possible. Thank you for your loyalty and business. We look forward to seeing you again. 


Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710


JL
Jeremy L.
Acworth, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jeremy said that the staff didn't do anything wrong.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/18/2018

Dear Jeremy,

Thank you for taking time to share your experience.  We appreciate the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AE
ANITA E.
Kennesaw, GA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Good service
Shop on Bramford Way is my TRUSTED mechanic.
Megan J., HR from Mike The Mechanic Kennesaw responded on 04/18/2018

Dear Anita,

Thank you so much for the wonderful review.  It is difficult to know who is trustworthy in this industry.  This business is built on basic principles that demonstrate through our authentic customer reviews, we are among the ones to be trusted.  Thank you for making us your neighborhood mechanic; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

Displaying Review 121 - 140 of 384 in total