Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

380 Reviews

98% Would Recommend
75% Business Response
Latest Review about 6 hours ago

Reviews


MD
Marvin D.
Acworth, GA
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Marvin said it was everything that he expected. He wanted an oil change and decided to go to this business. It was a simple procedure done well. It did not take a lot of time.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Marvin,

Thank you for sharing your experience!  We are glad to meet your expectations.  We do repairs as well as maintenance service; consider us for any issues you may experience with your vehicle.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BB
Bill B.
Kennesaw, GA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Bill said the service is good and the employees do quality work. He's been a customer for years.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Bill,

Thank you for sharing your experiences!  We appreciate your ongoing business and value the relationship we have between you and your vehicle.  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SB
STEVE B.
Kennesaw, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Great Service and Great Attention to Customers
Sincere regard for customers and reliable service are dependable hallmarks of Mike the Mechanic.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/29/2018

Dear Steve,

Thank you for your kind statements.  We truly appreciate and value your business.  Thank you for your ongoing business as well as the recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MM
MICHAEL M.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Synthetic oil & filter.change
Good job
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/25/2018

Dear Michael,

Thank you for taking time to review your experience!  We value your business and look forward to serving you again.  Thanks for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JS
JOHN R. S.
Kennesaw, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Great First-time Experience
I had heard good things on the Neighborhood App so decided to give them a try as opposed to the national chain in the same block. They diagnosed the problem, kept me informed daily of the progress and finished in their estimated time and costs. I was very pleased with both the pricing and the quality of their work. Brian was very helpful. I will be using them again to keep this old truck running! I would encourage anyone to at least give these guys a try.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/25/2018

Dear John,

Thank you for giving us the opportunity to serve you; we are so glad you are pleased with your service!  We're looking forward to building the relationship between you and your vehicle.  Thank you for the wonderful review and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SS
Samantha S.
Alpharetta, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Samantha said the employees were nice. They cared, and they were very professional. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Deasr Samantha,

Thank you for sharing your experience!  We strive to provide the best possible service!  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JG
Juan G.
Woodstock, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Juan said his overall experience was good. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/13/2018

Dear Juan,

Thank you for sharing your experience!  We are glad you are pleased with your service.  We appreciate your business and look forward to serving you again!


Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JK
James K.
Acworth, GA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
James said his service was satisfactory.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 02/10/2018

Dear James,

Thank you for taking time to share your experience!  We value your business and look forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AW
Aaron W.
Marietta, GA
Mercedes-Benz 240D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Aaron said the business was honest and straight to the point. Everyone was very personable, and he recommends them.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/18/2018

Dear Aaron,

Thank you for taking time to share your experience!  Our company is built on simple principles:  treat customers with honesty, fairness and respect.  Thank you for the 5 stars and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

HT
Hollis T.
Acworth, GA
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Hollis said he only had to wait a few minutes for the staff to service his vehicle, and everything went fine.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Hollis,

Thank you for sharing your experience!  We do our best to have the vehicle back on the road in a timely manner.  Thank you for your business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

AD
Alexis D.
Kennesaw, GA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Alexis said the service provided by this business was simple, quick and at a fair price.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Alexis,

Thank you for taking time to review your experience!  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

BE
Brian E.
Woodstock, GA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Brian said he's very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Brian,

Thank you for taking time to review your experience!  We are so glad you are pleased with your service.  Thank you for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JS
Jenna S.
Milan, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Jenna said she was traveling when her vehicle had complications. This business was able to get her vehicle in and serviced fast. She was back on the road the next day. They were super nice.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Jenna,

Thank you for giving us the opportunity to serve you!  We are so glad you are pleased with your experience.  Please remember us for future if you ever find yourself in our area again.  Thank you for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

KP
Kevin P.
Acworth, GA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Kevin said he received fair service for a great price.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Kevin,

thank you for sharing your experience!  We appreciate and value your ongoing business.  Thank you for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

RT
ROBERT T.
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Nearby, friendly and reasonable
Always look forward to dealing with Brian. He always goes out of the way to accommodate any problem.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Robert,

Thank you for sharing your experience and for the kind words!  We strive to provide the best service possible.  Thank you for your ongoing business; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

SV
Susan V.
Kennesaw, GA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Spoke with Eli. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Susan and Eli,

Thank you for taking time to share your experience!  We are so glad you are pleased with your service!  Thank you for the 5 stars and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

NG
Nancy G.
Acworth, GA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Nancy said he vehicle is working well and the staff gave her same day service. They were very knowledgeable and the receptionist was very personable, friendly, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Nancy,

Thank you for sharing your experience and for the kind words!  We are so glad you are pleased with your service.  We strive to provide the best service possible!  Thank you for the 5 stars and recommendation.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

MA
Melissa A.
Marietta, GA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Melissa said they were fast, friendly and did a great job.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Melissa,

Thank you for taking time to review your experience!  We are so glad you are pleased with your service.  We look forward to  serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

JM
Jacob M.
Acworth, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Jacob said his vehicle was repaired in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/17/2018

Dear Jacob,

Thank you for taking time to review your experience!  We know how important it is to have your vehicle back on the road.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

TS
Tommy S.
Kennesaw, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Tommy said this business was recommended to him by his step father. They did a proper diagnosis of his vehicle. Everyone at this business had smiling friendly faces. It was a good experience.
This review was collected via phone interview by Customer Research Inc.
Megan J., HR from Mike The Mechanic Kennesaw responded on 01/09/2018

Dear Tommy,

Thank you for taking time to share your experience.  We love referrals and learning how customers are referred to us; knowing this one came from a relative is even better! We strive to provide the best service possible.  We are so glad you are pleased with your service.  Thank you for the 5 stars and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133

Displaying Review 161 - 180 of 380 in total