Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

48 Reviews

85% Would Recommend
Latest Review 21 days ago

Reviews


RP
Rodney P.
Nampa, ID
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Rodney said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Nampa, ID
Chrysler LHS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2016 Category: Service
Spoke with Sherry. She said they did a lot and they were up front with everything going on.
This review was collected via phone interview by Customer Research Inc.

WM
Wylie M.
Nampa, ID
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016 Category: Service
Wylie said he was happy with the service and how he was treated by the business. He likes that they seem to be very honest and straightforward.
This review was collected via phone interview by Customer Research Inc.

CG
Colleen G.
Nampa, ID
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016 Category: Service
Colleen said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CG
Colleen G.
Nampa, ID
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016 Category: Service
Colleen said the business was honest with her and the people were very friendly.
This review was collected via phone interview by Customer Research Inc.

ND
NICK AND BETH D.
Nampa, ID
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2016
Great Place
I went to Mike's because I had a coupon and it was close. We have been taking our cars there for a couple of years now. They always get our cars in super fast. We always get coupons and they give recommendations but are not super pushy about getting things done. They are always smiling and friendly when we come in. Great service.

CT
Claudia T.
Nampa, ID
Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2016 Category: Service
Claudia said the business always has good service there. On the last visit the heater was out and it was cold inside the business. Her vehicle had an oil change and a light bulb replaced.
This review was collected via phone interview by Customer Research Inc.

CR
Cristino R.
Nampa, ID
Ford Explorer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/21/2016 Category: Service
Cristino said the service provided to his vehicle by this business took too long and was too expensive. They provided a service to his vehicle without his consent.
This review was collected via phone interview by Customer Research Inc.
Mike W. from Mike's Auto Clinic responded on 01/25/2016

Christino, sorry for your disappointment on our service.
However, I would like to remind you of some facts you may have forgotten. 
First: We squeezed you in because you where in a hurry. 
Second: The only time you were available to contact was your lunch break. Dispite this we had an estimate ready for you. And proceeded with repairs only after your authorization on repairs and costs.
We did not do anything without your approval, except the free vehicle inspection, which is done on every vehicle unless you decline prior to service.
Finally, you will find the cost of work done is very competive and have the best warrenty in the valley at 3 yrs 36k miles.


SA
SKYLAR A.
Nampa, ID
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016
Great Service
Did a great job finding the issue and fixing it the same day. I finally passed my emissions test. Thank you!

SJ
SHANNON J.
Nampa, ID
Saturn SC2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016
Wonderful Service and trusted work. That basically says it all
I could not be happier with Mike's Auto. The level of commitment and care is top notch. I would definitely reccomend them to everyone.

SS
Sheryl S.
Nampa, ID
Jaguar X-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Sheryl said this business is great and very helpful.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Nampa, ID
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Michael said this business was good, they are prompt and they treated him decently as well.
This review was collected via phone interview by Customer Research Inc.

EC
Esteban C.
Nampa, ID
Pontiac Grand Prix
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/18/2016 Category: Service
Esteban said he went to this business because he received a free coupon in the mail. When they diagnosed his vehicle, they told him he needed a new diagnostic casket which would of cost about $2000. He went home and did his own diagnostic. He found his vehicle did not need a new diagnostic casket. If he would have used this business, he feels he would have spent $1800 more than what he needed to spend.
This review was collected via phone interview by Customer Research Inc.
Mike W. from Mike's Auto Clinic responded on 01/20/2016

Sorry Esteban for your misunderstanding. You were quoted $2000 for replacing your leaking intake gasket (leaking), coolant elbows (also Leaking), oil change. Additionally, on that estimate had on it a hub assembly for your wheels which was unsafe, and also 2 tie rod ends and an alignment. All that work together was what you where quoted on. The parts alone are $500. Additionally you have forgotten to mention we diagnosed and inspected your car for free, including a pressure test that we would have normally  charged $50.00 for. 


JL
Jorge L.
Nampa, ID
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Jorge said his vehicle got stranded, so he called this business and they immediately came. They gave him a jump start, gave him a ride and fixed his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CM
Chantel M.
Boise, ID
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Chantel said the service was great and she was in and out fast.
This review was collected via phone interview by Customer Research Inc.

LM
Levi M.
Nampa, ID
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2016 Category: Service
Levi said they had good customer service.
This review was collected via phone interview by Customer Research Inc.

RE
Richard E.
Nampa, ID
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Richard said this was his first visit, and they were very friendly. He was kept informed, and he was appreciative.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Nampa, ID
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Spoke with Ruth. She said something else with her vehicle went out after receiving service at this business, and she is not happy about that. She had a fan fixed and the owner, Mike, told her that a sensor could go out if they replaced the fan. When the employees did replace the fan, the sensor went out. It is going to cost another $180 for service and her vehicle still does not have any defrost. She had driven down to another location for Thanksgiving and it was working. When she came back up, the defroster quit. She thinks it is time to trade her vehicle in. She stressed that the owner warned her about the issue beforehand.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Nampa, ID
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Edward said this business has serviced more than one vehicle for him. He trusts this facility with his vehicles and they really do good work.
This review was collected via phone interview by Customer Research Inc.

BW
Brittany W.
Caldwell, ID
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Brittany said the service provided by the business was really good. She was in and out fast and everything seems to be working great on her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 48 in total