Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

877 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JD
John D.
Buick Enclave
Verified Customer
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08/15/2012 Category: Service
John said he was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

DN
DENISE N.
North Syracuse, NY
Ford Explorer
Verified Customer
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08/14/2012
I Can Trust That What They Says Is Wrong Is True
I have used Mike's a few times and everything is right on the table...there is no list of recommendations a mile long, it is "The problem is ...and the cost is..." I have an older SUV that I love and feel confident with their help I can keep it maintained to last. Great customer service and fast service on your vehicle.

IP
ISABELL P.
Liverpool, NY
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2012
friendly people,explaning what needs to be done
What really impressed me was the fact that I was given a ride home and someone came to get me when the car was ready. GREAT!

RT
Ray T.
Nissan Altima
Verified Customer
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08/13/2012 Category: Service
Ray said everything is fine.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2012 Category: Service
Tim said this business was better than average and the prices were good.
This review was collected via phone interview by Customer Research Inc.

JM
JON M.
NY
Buick Skylark
Verified Customer
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08/09/2012
Extraordinary!
Mike's is a service center which really enjoys the challenges of the work they do and will go out of their way to satisfy their customers. They will find solutions to a problem with your car when there are no solutions and do it at a reasonable cost.

KK
Kurt K.
Rome, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2012 Category: Service
Spoke with Tina. She said this business got her vehicle serviced very fast.
This review was collected via phone interview by Customer Research Inc.

LJ
LIN J.
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2012
Solid Service
While I don't like spending money, there are times when you have to. It is nice to be able to trust and be confident in the work that needs to be done and Mike's continues to exceed my expectations! From the call/email for an appointment to the completed work and delivery of the vehicle - you know it's quality service done right. No short cuts with this shop!

DG
DARBIE G.
Subaru Forester
Verified Customer
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08/06/2012
Service
I enjoy the atmosphere every time I go to get my car serviced. I had my oil changed and inspection at my last visit. I am always greeted with a smile. Everyone always tries their best to make sure I am provided with the best service.

NY
Nancy Y.
North Syracuse, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Nancy said this business has been very good to her. The vehicle is driving very well now. Eric has been great.
This review was collected via phone interview by Customer Research Inc.

MA
MARY A.
North Syracuse, NY
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2012
Fast Service
The work on the truck was completed ahead of estimated time.

BF
BARB F.
Constantia, NY
Chevrolet Cobalt
Verified Customer
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07/24/2012
convienient and timely
They are great about their turn around time fixing your vehichle. I would definitely recommend Mike's Auto to my family and friends.

KR
KEN OR ANN R.
Oldsmobile Cutlass Ciera
Verified Customer
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07/22/2012
Great Service
Excellent service by mechanics and secretary.

BS
BILL S.
NY
Chevrolet Camaro
Verified Customer
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07/20/2012
Extreme professiionalism and caring
Wouldn't go any place else and haven't for 25 years

BS
BILL S.
NY
Chevrolet Impala
Verified Customer
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07/18/2012
Habitual wonderful service
While in for just an oil change, one more time the experience was typically excellent.

BC
BILL C.
North Syracuse, NY
Dodge
Verified Customer
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07/13/2012
dependability
convenience

IP
ISABELL P.
Liverpool, NY
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2012
Employees make you feel right at home
Car was ready when they said it would be. Also important to me, they gave me a ride home and also piicked me up when the car was ready.Not many places do this

LS
LINDA & GARY S.
NY
Chevrolet Equinox
Verified Customer
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07/12/2012
Cares about the customer.
Tells about the needed work and calls what service needs to be done . Gives the dollar amount for the bill.

LJ
LIN J.
Liverpool, NY
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2012
What makes them good?
Trust, competence, care and respect. Hard to find a business or service that means what they say; stands behind their service; provides quality work; cares about their customers; lives up to their name - but Mike's Auto Service does it all.

DL
DOUG L.
North Syracuse, NY
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2012
courtyous, quick, honest, do jobs right and keep you informed
A OK