Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

877 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


GE
GLENN E.
North Syracuse, NY
Pontiac G6
Verified Customer
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01/17/2018
Reliable Workmanship
I highly recommend to everyone.
MIKE C. from Mike's Auto Service Center responded on 03/08/2018

Your recommendation means a lot to us!  Thanks Glenn!


DC
Dan C.
North Syracuse, NY
Toyota Tacoma
Verified Customer
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01/12/2018 Category: Service
Dan said the business did exactly what he asked them to do. They had good mechanics, and they were also trustworthy.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 03/08/2018

Thanks Dan for the great review!


DD
Dennis D.
Dodge Grand Caravan
Verified Customer
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01/12/2018 Category: Service
Dennis said the staff looked after him and his son in an emergency situation. They helped endlessly, and even drove them to get food. They were fantastic and he would absolutely recommend them, above anybody else.
This review was collected via phone interview by Customer Research Inc.
MIKE C. from Mike's Auto Service Center responded on 03/08/2018

Thanks Dennis!  We are glad to hear you and your son made it safely home!  Thank you for taking the time to write about your experience.


PY
PAUL Y.
Cicero, NY
Hyundai Santa Fe Sport
Verified Customer
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01/05/2018
Convenient, friendly, aim to please
Went there out of couriousity, after hearing radio show hosts recommendation; they had it right. Product knowledge, ease of transaction, quick service....all 1st class!

NS
NAOMI S.
Syracuse, NY
Chevrolet HHR
Verified Customer
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12/30/2017
Teamwork for the Customer
I was in the neighborhood and just called by chance to see if they could look at my Check Engine Light. They got me right in. Felt like a welcome visitor from the moment I walked in the door. It is apparent that all the knowledgeable staff, from office to shop, are working towards the best solution for the customer. And as an added bonus, the waiting area is clean and inviting. I will definitely be back!

BR
BETTY R.
North Syracuse, NY
Chevrolet Cobalt
Verified Customer
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12/30/2017
Service review
There is always a friendly greeting, honest explanations of any work to be done, and fair assessments of degree of need, for present or future actions to be taken. I always can trust the integrity and sincerity of Mike and his staff.

LH
Linda H.
Liverpool, NY
Chevrolet Malibu
Verified Customer
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12/27/2017 Category: Service
Linda said service on her vehicle was performed smoothly.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
North Syracuse, NY
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Chris said the business' service was very nice.
This review was collected via phone interview by Customer Research Inc.

PG
Patty G.
North Syracuse, NY
GMC Envoy
Verified Customer
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12/27/2017 Category: Service
Patty said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Syracuse, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Bill said the business is convenient. The employees are polite, and get the job done when they are supposed to.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Cicero, NY
Volvo XC70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
John said he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

RM
ROBERT M.
Syracuse, NY
Mercury Sable
Verified Customer
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12/17/2017
Courteous, Honest and Thorough
1st time-customer. Was able to locate problem with car in very short time after my previous mechanic replaced several parts and STILL could not resolve problem. Listens to customer explain troubles encountered and then proceeds to narrow down possible reasons for problems, along with the method(s) used to obtain solutions to the problems. Very efficient and able to complete work while waiting, depending on amount of work needed on car.

AL
AL L.
North Syracuse, NY
Chrysler Town & Country LWB
Verified Customer
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12/09/2017
The entire staff was very proficient and completed the work on my vehicle very quickly
The entire staff was very proficient and completed the work on my vehicle very quickly. There are no complaints on my part which gives me the confidence to use them again ... Being open till 2 PM on Saturday makes it very handy and convenient for me to get my vehicle taken care of....Thanks again for the good service Al Lisi

JR
JEANNIE R.
Clay, NY
Honda Fit
Verified Customer
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12/06/2017
Friendly and Trustworthy
They never seem to be "out to get me" like so many other shops out there. There have been times I heard a noise or thought there was an issue but it was something minute and they addressed it for me. Other shops would have taken advantage of that and said I needed something fixed/replaced. They are friendly and do their best to get you right in. Maybe God bless them!

CH
CHERI H.
Manlius, NY
Mercedes-Benz C300
Verified Customer
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11/29/2017
Courteous service, efficient and takes appts on time.
Excellent service

DR
DEBORA R.
Canastota, NY
Chrysler 300
Verified Customer
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11/26/2017
Wouldn't go anywhere else for service
Professionalism & knowledge

DD
Donna D.
Marietta, NY
Subaru Forester
Verified Customer
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11/21/2017 Category: Service
Spoke with Debbie. She said the staff were very honest.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Clay, NY
Toyota Tacoma
Verified Customer
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11/16/2017 Category: Service
Scott said the service was excellent. The employees completed what he wanted.
This review was collected via phone interview by Customer Research Inc.

GE
GLENN E.
North Syracuse, NY
Ford Freestyle
Verified Customer
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11/15/2017
Leaking Tire
Thanks for finding the leak and resolving it.

HB
Howard B.
North Syracuse, NY
Subaru Outback
Verified Customer
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11/14/2017 Category: Service
Howard said everything seemed to work out.
This review was collected via phone interview by Customer Research Inc.