Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

381 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
98% Business Response
Latest Review 6 days ago

Reviews


BM
Betty M.
Central Point, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2015 Category: Service
Betty said there is nothing this business could have done better.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 06/02/2015

Thanks Betty...You are always delightful to work for...We appreciate your business & trust....Gary Miller


SP
Steve P.
Medford, OR
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2015 Category: Service
Steve said this business took a while to finish his vehicle and he had to find a ride to work.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 05/29/2015

Steve, I am so sorry you had to get a ride to work...We recieved your parked vehicle outside our shop gate at early morning opening (8AM).. We installed your own customer supplied parts (Suspension Control Arm) & did a 4 Wheel Hunter Alignment on your Mazda...We had it done at 11:30 AM...& called you on your cell phone to inform you it was done at 11:45....We also beat 2 other shops labor quoted prices to save you some money...You picked Mazda up at 3:30PM...
Thankyou for your referral to fellow worker Scott Griggs a few days later......He was great to work for....Thanks---Gary Miller


DO
Dylon O.
Grants Pass, OR
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Dylon said they are very accommodating and her vehicle is running so well.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 05/29/2015

Thanks Dylon...We apreciate your Comments & your business....Hope to see you again....Thankyou  Gary Miller


JS
Janice S.
Medford, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2015 Category: Service
Janice said this business does great work. It is a wonderful business and she is pleased to be dealing with them.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 05/27/2015

Thankyou Janice..We always appreciatte your smiles....Gary Miller


BA
Burt A.
Eagle Point, OR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015
Peace of mind, that any car work, was done right.
Set your mind at ease, fix your ride at Millers Auto Care.
Gary M. from Miller Auto Care Center responded on 05/27/2015

Thankyou Burt....You have always been a delightful customer to work for....We wish blessings on you & your wife....Gary Miller


DW
David W.
Medford, OR
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015
great shop
alway's there when I need them, thanks guys
Gary M. from Miller Auto Care Center responded on 05/21/2015

Thankyou David...Have a safe trip back to Arkansas...Be Safe
Gary Miller


KS
Keegan S.
White City, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015
fast and friendly
Always have had a positive experience here ...The owner always gets us in fast.....very clean and fast friendly with excellent customer service and resonable prices .... would highly recommend this establishment to anyone.
Gary M. from Miller Auto Care Center responded on 05/03/2015

Thanks Keegan...We appreciate you & all the family....Gary


RL
Ray L.
Gold Hill, OR
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015
Pretty darn fast!
Our car was not well and we needed to find out what was wrong. We were tired of the over priced and high pressure sales from the Ford Service Department, so we did some research and were very happy with what Miller's customers had to say. The staff was very helpful and friendly when we called, we took them our car and it was all better the very next day!! She's back to her normal self now! Happy to say that our first experience with Miller was wonderful! We will be returning customers! Thanks Miller Auto!!! :)
Gary M. from Miller Auto Care Center responded on 05/03/2015

We thank you for your business...If anymore problems...Feel free to Call....Gary Miller


DL
Debbie L.
Medford, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
Good customer service
Details & price of work is explained, & service is great!
Gary M. from Miller Auto Care Center responded on 04/29/2015

Thanks Debbie for the great testimonial comments...I always appreciate our talks....Gary Miller


GH
Gary H.
Medford, OR
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2015 Category: Service
Gary said this business is top notch.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/28/2015

Thankyou Gary...Happy to be working for you again....             We Appreciate your Business...Gary Miller


AB
Aaron B.
Oregon
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Aaron said there was no real dissatisfaction with this business. There were some additional things that needed to be worked on and they did it.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
Aaron said there were some problems.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/30/2015

I called Aaron to check if he was having any problem with our last repair...He replied that the work we did was perfect & is is very satisfied...So I am confused about the review accuracy report from the caller....Gary Miller


CS
Cynthia S.
Medford, OR
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015 Category: Service
Cynthia said this business provides great and accommodating service.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/27/2015

Thanks for your nice words Cynthia...We appreciate your customer loyalty.....Gary Miller


SR
Scott R.
Medford, OR
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Scott said he received good service from this business.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/27/2015

Thanks for your business Scott....See you soon....Gary Miller


LS
Larry S.
Medford, OR
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
Spoke with Linda. She said the service was prompt, the employees were nice and the prices were fair.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/24/2015

Thankyou for your nice testimonial...We appreciate your comments & business....Gary Miller


TT
Ted T.
Medford, OR
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2015 Category: Service
Ted said he is not completely satisfied with this business but he is getting there because they are doing a great job.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 05/04/2015

I am still confused about Surecritic Inteview..I contacted Ted about the reported response from Ted...Ted told me that his interview was not reported correcttly...He told me that he is very happy with our shop & our repair on the Mustang differential....He says he will be back in the future for more shop service & repair.....Gary Miller


WH
Wayne H.
Ashland, OR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015 Category: Service
Wayne said this business was excellent. They were nice and got him out of a jam.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/23/2015

Thanks Wayne for such nice comments...If anymore needs, Please call us...Thankyou ...Gary Miller


KL
Keith L.
Medford, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015 Category: Service
Keith said this business is good and responsive. They take care of the issue the first time around.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/23/2015

Keith, We appreciate your parents & your past loyalty to our shop...Thankyou... Gary Miller


BF
Buzz F.
Medford, OR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015
Customer Concern
Always Quality work and customer concern
Gary M. from Miller Auto Care Center responded on 04/07/2015

Thankyou Bob..Hope your trip went well....Gary Miller


BW
Bob W.
Shady Cove, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Bob said the business is really good and the staff is on the ball. He likes the owner of the business.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/02/2015

Thanks Bob for your nice comments...I will call you with price for new shocks for the Dodge pickup....Gary


VK
Vince K.
Klamath Falls, OR
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015
great job
able to find the problem and make recommend a fix
Gary M. from Miller Auto Care Center responded on 03/28/2015

Thanks Vince for the nice comments...See you & your wife on Monday at the next appointment...Have a great weekend....Gary Miller