Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

381 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
98% Business Response
Latest Review 2 days ago

Reviews


BF
Buzz F.
Medford, OR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014
Consistent Qualty Service
Consistent Quality Service
Gary M. from Miller Auto Care Center responded on 12/27/2014

Thankyou Buzz for your valued repair services..Hope you have a safe holiday trip to California.... Gary Miller


SB
Stephanie B.
Medford, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Spoke with Bruce. He said they were personable and provided good communicators.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 12/26/2014

Thanks for your comments...Hope you & your family a Happy New Year...Gary Miller


VA
Virginia A.
Medford, OR
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Virginia said the business is absolutely great. She has been a customer for 50 years. Gary is great.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 12/26/2014

ThankYou Virginia...Hope you have a pleasantChristmas & a Happy New 2015 Year....Gary Miller


EH
Eric H.
Medford, OR
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Root of the problem...
We were having problems with intermittent starting, which could be many different things. Miller's has the resources to do the research for what was statistically the cause, as well as run an extensive diagnostic. Because of that, they were able to fix it right the first time, by addressing a part other people would not have suspected.
Gary M. from Miller Auto Care Center responded on 12/09/2014

Thankyou Eric for such nice comments about our last repair...We appreciatte your patience with our repairs...Call me if anymore problems arise....Gary Miller


SR
Scott R.
Medford, OR
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Scott said this business is fast and good.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 12/16/2014

Thanks Scott for such a great review about the shop service....Hope you have a very Special Merry Christmas & a Happy New 2015 Year..........Gary Miller


BG
Bill G.
Medford, OR
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Bill said this business provided satisfactory service.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 12/16/2014

Thanks for the nice comments Bill....Hope you have a Great Merry Christmas with your family.....Gary Miller


DG
Doris G.
Eagle Point, OR
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2014 Category: Service
Doris said the business has taken care of her vehicle for over 40 years.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 12/03/2014

Thankyou Dorris..We hope the Cadillac is running OK...We appreciate all the years of loyalty & trust for the shop...
(Thankyou from Richard & Gary Miller)...


JW
John W.
Central Point, OR
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014
personalized reliablity
Gary and his guys listen to what how you want to take care of your car, and follow through with reliable skill.
Gary M. from Miller Auto Care Center responded on 11/26/2014

Thankyou John for the nice comments about our shop services...We appreciate your business...Hope your Thanksgiving holiday will be special...            Gary Miller


DD
Dennis D.
Medford, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Service
Dennis said the business was good and appreciates them taking care of their mistake. He had to bring the vehicle back because they messed up the first time but took responsibility for it and took care of everything.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 11/29/2014

Dennis, I am sorry about the defective Napa rear axle oil seal...We replaced it Free of Charge to you under the Napa warranty program....However, we did not do anything wrong or mess up when we replaced the 1st time, 2 months ago... Sometimes in this unperfect world, parts are defective for unforseen reasons...It was our responsability to fix it right under the Napa warranty program...Thankyou for your comments & patience....Gary Miller


KR
Keith R.
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2014
Very quick on fixing the problem.
friendly service.
Gary M. from Miller Auto Care Center responded on 11/24/2014

Thanks Keith for your valued business...Have a good Thanksgiving Holiday....Gary Miller


LO
Luis O.
Medford, OR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Luis said they are awesome, friendly and helpful.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 11/25/2014

Thank You Luis for your comments..We appreciate your business...Gary Miller
(PS--Have a great Thanksgiving Holiday)


CC
Cameron C.
Medford, OR
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014
Support local!
Honest and trustworthy. It was a little more than we wanted to spend but we know exactly what was wrong, how it was fixed and that the car is now safe to drive.
Gary M. from Miller Auto Care Center responded on 11/12/2014

It was nice to hear your comments Cameron...We appreciate your business....Gary Millerr


GM
George M.
Oklahoma City, OK
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014 Category: Service
George said the business was good and took care of him. At first the air conditioning was noisy but then it settled down after a while.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Thankyou George...Glad you made it back to your home in Oklahoma....Remember we have a Napa Peace of Mind Warranty for parts & labor anywhere in ihe United States


KG
Kelly G.
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2014 Category: Service
Kelly said this business is quick, friendly, and experienced.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Thanks Kelly...We appreciate you as our customer....Gary Miller


VA
Virginia A.
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Virginia said she has used this business for about 45 years. They are really nice people.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Virginia...It is a pleasure to be working for you & your family for 3 generations starting with my Grandfather & Father...Thankyou for trusting my family to repair your vehicles....


BD
Bud D.
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Bud said this business has good service. They care and they are knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Bud, we thank you for your comments...Let me know if any more problems... Thankyou, Gary Miller


DW
Dave W.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Dave said the business does a great job on all his vehicles.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

It is always a pleasure, to work for you Dave...We value your business....It was always a blessing knowing & working for your Father also....Talk to you soon...Thankyou for your recent business on your Jeep Cherokee & Mazda pickup.....Gary Miller


WL
William L.
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Spoke with Judy. She said this business was great, helpful and on time.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Thankyou William for your trust..Hope you had a great trip back home to Florida....See you on your next trip to Oregon....Thanks, Gary Miller


PR
Phyllis R.
Lexus ES 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Phyllis said she was pleased with how well things went with the business.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Phylis...It was a pleasure talking to you the other day...Thaks for your business....Have a good week....Gary Miller


IM
Israel M.
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Israel said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 10/27/2014

Thankyou for your response about our service...We appreciate your business... Gary Miller