Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

331 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
98% Business Response
Latest Review 9 days ago

Reviews


AB
Aaron B.
Oregon
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Aaron said there was no real dissatisfaction with this business. There were some additional things that needed to be worked on and they did it.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
Aaron said there were some problems.
This review was collected via phone interview by Customer Research Inc.
Gary M. from Miller Auto Care Center responded on 04/30/2015

I called Aaron to check if he was having any problem with our last repair...He replied that the work we did was perfect & is is very satisfied...So I am confused about the review accuracy report from the caller....Gary Miller


Verified Customer
Medford, OR
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
They work really fast on my vehicle and was ready the same day I took it in for service
Really friendly place the owner is a good person
GARY M. from Miller Auto Care Center responded on 10/18/2018

Thankyou Pedro...We appreciate your business...Enjoy the great weather


RG
Richard G.
Medford, OR
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Richard said the staff did not up-sell him and were honest and up-front.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Talent, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Another satisfied costumer
Not enough space here to praise the Men and Women that work here. I am grateful for their help in my struggle with a neglegent local dealer. Their genuine willingness to deliver a comprehensive overview of my "Good condition" truck gave me the chance to dispute the malevolent actions of the dealership.
GARY M. from Miller Auto Care Center responded on 09/25/2018

Thanks Mathew...We hope you can resolve situation at local Nissan dealer


MM
Monte M.
Medford, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great Service
These guys do great work, they have serviced all three of my vehicles in the last week and did a great job. I would recommend them to any of my friends.
GARY M. from Miller Auto Care Center responded on 09/25/2018

Thanks Monte


MM
Monte M.
Medford, OR
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Good service
Another great service for my 95 Dakota. I always can count on good service, and get my cars back in a timely manner. They fixed all my issues on my old truck and serviced it, runs great now, thanks to Gary and Dustin.
GARY M. from Miller Auto Care Center responded on 09/25/2018

Thankyou again Monte...We appreciatte your loyalty & business....Gary Miller


MM
Monte M.
Medford, OR
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
They got me right in and serviced my Cad. I was on my way in no time. Great people, great service thank you Millers Atuo Care for doing a great job.

Monte Maddox
Monte’s Computers LLC
GARY M. from Miller Auto Care Center responded on 09/10/2018

Thankyou Monte..Hopoe yo had a good trip up north...Stop by shop, we have a paper for you...Gary Miller


TX
Tim X.
Warren, MI
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Tim said the staff got it done the way he likes it and on time.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/30/2018

We appreciate your Business...Please call if any questions or problems....Gary


MR
Marissa R.
Taholah, WA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Dave. He said he broke down. The technician fixed his vehicle, so he could get back on the road.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/30/2018

Thankyou Marissa...Glad we could help you....       Gary M.


JP
Jordon P.
Medford, OR
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Spoke with Jean. She said the business was honest and backed up their work.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/30/2018

Thankyou Jordon...We appreciatte your Business   Gary Miller


MS
Michael S.
Medford, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Michael said he was real happy with what this business provided.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/09/2018

Thankyou Michael....It is a pleasuire to work for you


SK
Sue K.
Medford, OR
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sue said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 08/06/2018

Thankyou Sue...


JS
Jerry S.
Shelton, WA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jerry said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/27/2018

Thankyou Jerry...Hope you had a good time with your family while in Medford....Remember out Napa Nationwide Warranty is good for labor & parts in Washington too...


SD
Shala D.
Jacksonville, OR
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Shala said Gary was super wonderful to work with. He was really nice and cared about getting her to work on time and her schedule. He was really amazing.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/19/2018

Thanks Shala...Let me know if we could be of anymore help....Gary


CP
Calvin P.
Eagle Point, OR
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/01/2018 Category: Service
Calvin said he was not satisfied with what was done on his vehicle because it didn't fix the problem. It may have fixed some of the problem but not the whole problem. At this time, he would not recommend this business for service, but did say given time he may.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

I am confused about the 2 star rating?..I called Calvin to ask him if he has had anymore dead batterys...He said no,but would like to let more time go by to be sure...He was unhappy about our  $200 charge, for the diagnosis service given to him at time of arrival, signed by him on the arrival request sheet...
(Note--Prior to our shops repair, Calvin tried a Dodge dealership, another diagnostic shop, & his brother-in-laws shop...They could not find problem..At least we found his parasitic electrical drain issues for a fair value)


KG
Kris G.
Rogue River, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Kris said it seems like the staff tried to not overcharge him, they were really up-front and communicative, very friendly, they gave good customer service, and it was a great experience for him.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thanks Kris,,,We appreciate your comments....Gary Miller


DH
Debbie H.
Medford, OR
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Debbie said the business provides fast, efficient service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thankyou Debbie....Gary Miller


BH
Brittany H.
Medford, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Brittany said the business is fast, efficient and they talked her through the whole process.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 06/04/2018

Thanks Brittany...We appreciate your business


SP
Stephen P.
Medford, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Stephen said the facility was conveniently located and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 05/22/2018

Thanks Stephen & Donna....We appreciate you business as a new guest to our facility....Gary Miller

GARY M. from Miller Auto Care Center responded on 05/24/2018

Thanks Stephen....Enjoyed our talk yesterday....Gary Miller


IP
Ivan P.
Montague, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ivan said the business is kind and he likes the staff. The business was clean.
This review was collected via phone interview by Customer Research Inc.
GARY M. from Miller Auto Care Center responded on 05/22/2018

Thankyou Ivan...Glad we could help you on your Dodge Diesel....Gary Miller