Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.7

( 431 Reviews )

ReScore Reviews™ (10)

ReScore
Overall Rating 3.400003/5Overall Rating 3.400003/5Overall Rating 3.400003/5rating 3.400003rating 3.400003
Original
Overall Rating 1.999999/5rating 1.999999rating 1.999999rating 1.999999rating 1.999999
94% Would Recommend
100% Business Response
Latest Review 10 minutes ago

Reviews


Verified Customer
Winnfield, LA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
thank you!!!
Thank you for completing the work on my car. It runs great!
CLIFTON A T., Service manager from M & M Hyundai responded on 06/20/2018

You are welcome.

C. Alan Turner
 service manager

CG
Crystal G.
Alexandria, LA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service department
Easy online booking. Next day appointment and fast and friendly service. They also fixed my recall while sensors were replaced.
CLIFTON A T., Service manager from M & M Hyundai responded on 06/20/2018

Thank you.

C. Alan Turner
 service manager

GJ
Gregory J.
Boyce, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Great service
Great job on first service
CLIFTON A T., Service manager from M & M Hyundai responded on 06/12/2018

Thank you.

C. Alan Turner
 service manager

Verified Customer
Deville, LA
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Service dept.
Had a bad experience last week but received a response from the owner himself and feel the matter has been resolved. I mistook his anger with his staff as lack of interest in the matter. Have no doubt that the matter is resolved and should never have to worry again.

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/11/2018 Category: Service
Usually get great service
Owner needs to acknowledge his customers.
CLIFTON A T., Service manager from M & M Hyundai responded on 06/12/2018

Owner responded to customer to let her know he was aware of
the situation and getting it resolved.

C. Alan Turner
 service manager
CLIFTON A T., Service manager from M & M Hyundai responded on 06/13/2018

Thank you. Glad we got that resolved.

C. Alan Turner
 service manager

DG
Dana G.
Alexandria, LA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018 Category: Service
Awesome service again!
Alan and his team always have your best interest in mind when servicing your vehicle
CLIFTON A T., Service manager from M & M Hyundai responded on 06/04/2018

Thanks again.

C. Alan Turner
 service manager

LB
Lucy B.
Pineville, LA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Always helpful
I always get great service.
CLIFTON A T., Service manager from M & M Hyundai responded on 06/04/2018

Thank you.

C. Alan Turner
 service manager

JG
John G.
Pineville, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/01/2018 Category: Service
Grayson
Not as pleased this time
CLIFTON A T., Service manager from M & M Hyundai responded on 06/05/2018

I did talk to customer and got it worked out.Thanks for
coming in.

C. Alan Turner
 service manager

Verified Customer
Bunkie, LA
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Oil change / tire rotation
I go there bc that’s where we purchased the SUV and the price is the cheapest in town.
CLIFTON A T., Service manager from M & M Hyundai responded on 06/04/2018

Thanks for coming in.

C. Alan Turner
 service manager

ML
Mary L.
Glenmora, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Great Service
Quick, prompt and courteous service
CLIFTON A T., Service manager from M & M Hyundai responded on 05/31/2018

Thank you.

C. Alan Turner
 service manager

KS
Keri S.
Alexandria, LA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Service
Wouldn't take my car anywhere else. Allen and his crew are super reliable and knowledgeable. They make you feel like good friends.
CLIFTON A T., Service manager from M & M Hyundai responded on 05/29/2018

Thank you so much.

C. Alan Turner
 service manager

TV
Tiffany V.
Alexandria, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/27/2018 Category: Service
Poor service! Rude employees!
Service employees are rude! Poor customer service! Wait time is longer than promised, made me drive back to the dealership because they thought they put the wrong oil in my car.
CLIFTON A T., Service manager from M & M Hyundai responded on 05/30/2018

Tried to reach customer and received no response. Will check phone number and try again.

C. Alan Turner
 service manager

DJ
David J.
Leesville, LA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
hbkjh
huygiuyuh
CLIFTON A T., Service manager from M & M Hyundai responded on 05/25/2018

Thank you.

C. Alan Turner
 service manager

LG
Lillie G.
Alexandria, LA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great Service
Great service treated well by staff never wait more than a few minutes
CLIFTON A T., Service manager from M & M Hyundai responded on 05/18/2018

Thank you.

C. Alan Turner
 service manager

Verified Customer
Alexandria, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Secret Service
I found the oil change service at M & M to be very reasonable in price but be sure to chat up the service representative about what services you are going to receive and the cost of the services or you may be in for a surprise. Also expect to wait about 45 minutes to an hour for an oil change.
CLIFTON A T., Service manager from M & M Hyundai responded on 05/16/2018

Thanks for bringing your vehicle in for service.

C. Alan Turner
 service manager

DR
Dawn R.
Cottonport, LA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service Dept
Great Service
CLIFTON A T., Service manager from M & M Hyundai responded on 05/11/2018

Thanks for coming in.C. Alan Turner  service manager


MM
Melissa M.
Violet, LA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Smiling faces
Everyone is always smiling. They are very nice and helpful
CLIFTON A T., Service manager from M & M Hyundai responded on 05/08/2018

Thank you.

C. Alan Turner
 service manager

BK
Bruce K.
Boyce, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Gayla Knight
I just went to get an oil change and I was there about 50 mts and they were done. Love these guys!
CLIFTON A T., Service manager from M & M Hyundai responded on 05/08/2018

Thanks again.

C. Alan Turner
 service manager

MD
Michael D.
Alexandria, LA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Mike DuBois
Price and the people
CLIFTON A T., Service manager from M & M Hyundai responded on 05/07/2018

Thank you.

C. Alan Turner
 service manager

Verified Customer
Phoenix, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Convenience...great service department
no probelms with service department..but the whole place needs a thorough cleaning..windows dirty...pace looks run down..otherwise everyone seems friendly...but since I am not buying a car..guess it doesn't matter.
CLIFTON A T., Service manager from M & M Hyundai responded on 04/26/2018

Thsnk you.

C. Alan Turner
 service manager

Verified Customer
Pollock, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Always excellent service.
Always excellent service.
CLIFTON A T., Service manager from M & M Hyundai responded on 04/20/2018

Thanks again.

C. Alan Turner
 service manager