Reviews

The A/C systems are complex on these new vehicles
We are working diligently to find and repair problem
service manager

Will research for brake noise.
C. Alan Turnerservice manager

Changes to the service department are being made at this time.
C. Alan Turnerservice manager

Upon inspecting brakes could not verify concern. Will reach out to customer and perform a thorough inspection.
service manager

Documents requested have been sent.
C. Alan Turnerservice manager

Not understanding the issue. Thanks for coming if for service.
C. Alan Turnerservice manager

Will get it straightened out.
C. Alan Turnerservice manager

Sorry for the trouble. Will get it right.
C. Alan Turnerservice manager

Prices vary on battery brands.
C. Alan Turnerservice manager

We are centrally located.
C. Alan Turnerservice manager

Would like to know what happened. Please contact me.
C. Alan Turnerservice manager

I promise you i will find out what happened and correct it.
C. Alan Turnerservice manager

Sorry for mixup will make up on next service.
service manager

Next service will include free detail.
C. Alan Turnerservice manager


Will work to improve service.
C. Alan Turnerservice manager

Talked to customer and told him i would contact Hyundai to
see if coverage will apply due to heated seat.
service manager

Couldn’t copy and paste the list for the inspection I scheduled but the above image shows the list of things to be checked. I even showed the service guy at the deskw what I wanted to be checked. That inspection in the image that i schedule wasn’t performed, instead they just checked the fluids on the car. My car is almost out of warranty and I wanted anything wrong now, to be covered so i don’t have to pay a big bill later. They were 0 help.
I will go to the Lafayette location from now on. As well as contact Hyundai about this terrible service.
Full inspection was performed by 2 technicians one being myself.
All fluids were checked and the vehicle was in the shop longer than 10 minutes. If you found something we missed please let me know.
service manager

We are working on better customer service.
C. Alan Turnerservice manager

Sorry for the misunderstanding. We are making changes in personnal at this time to correct these issues.
C. Alan Turnerservice manager