I am relatively new to the area and find Modern Automotive to be fair and complete work in a timely manner. I will do some work myself, but when I do not have time or tools, I turn to them. I know the time and materials estimate and they are in line with what it would cost me. I would recommend them to anyone looking for a fair mechanic. They also have very good communication.

Recommended

Richard C.

Christiansburg, VA

Dodge Neon

Verified Customer

01/12/2019

Honest Bookkeeping

I have never known any repairman of any kind who would call me to say I was slightly overcharged. Modern Automotive did exactly that! I got my refund immediately.

Recommended

CHUCK S. from Modern Automotive responded on 01/13/2019

Richard, I hate that it happened, mistakes happen i guess. But as soon as we discovered it, there was no question that we had to call you and make it right. Honesty, isn't a sometimes proposition. you are or you aren't. I appreciate you taking the time to write a positive review.

Sincerely,

Chuck Swain
Modern Automotive
540-382-8808

Verified Customer

Blacksburg, VA

Mitsubishi Endeavor

Verified Customer

01/10/2019

Great customer service

The staff is experienced and they let you know of issues with your vehicle. I know they're honest compared to other places I've been to. They also do a good job fixing my vehicle.

Recommended

CHUCK S. from Modern Automotive responded on 01/10/2019

Thanks, I think? Would have preferred to hear that we are honest period. (not compared to other people) :-) Anyway, If you have any issues with anything here please feel free to discuss with Me or Terry.

Sincerely,

Chuck
Modern Automoitve
540-382-8808

Ben P.

Blacksburg, VA

Ford Focus

Verified Customer

01/09/2019

Exactly what I needed, no hassle.

The place had great service, no BS.

Recommended

CHUCK S. from Modern Automotive responded on 01/09/2019

Thank you Ben!
Looking forward to being your go to guys for service and repair.

Chuck
Modern Automotive
540-382-8808

Bob D.

New Jersey

Honda

Verified Customer

01/09/2019 Category: Service

Bob said the employees were helpful. They provided great service.

Recommended

This review was collected via phone interview by Customer Research Inc.

Katie M.

Christiansburg, VA

Volkswagen Jetta Sedan

Verified Customer

01/07/2019

Great and affordable service!

The guys at Modern Automotive are great! Very helpful and kind. Their services are also very affordable. It's the first automotive shop we've gone to since we moved to Virginia, and we won't go anywhere else! Excellent customer service and car service!

Recommended

CHUCK S. from Modern Automotive responded on 01/09/2019

Katie, Thank you for the review!
We make it our mission to be the best automotive repair experience in the NRV. Reviews like this let us know we are on track!

Sincerely,

Chuck
Modern Automotive
540-382-8808

Mike H.

Radford, VA

Ford Police Interceptor

Verified Customer

01/05/2019

Thanks

Thanks so much for working me in on short notice. The water pump failed while I was in the Pulaski area. I chekcked three local repair facilities and all three were going to put me off nearly a weak and I couldn’t be without the truck that long. Thanks again for the help.

Recommended

CHUCK S. from Modern Automotive responded on 01/07/2019

Glad we could help Mike! Thank you for taking the time to write this review. It means a lot to us.

Chuck
Modern Automotive
540-382-8808

Verified Customer

Christiansburg, VA

Toyota Tacoma

Verified Customer

01/04/2019

Professional and trustworthy!

The staff at Modern Automotive are prompt and professional. Unlike my past experience with other auto repair services, they also are quick and keep their word in calling you back. I was impressed with how they run the business!

Recommended

Chuck S., Manager from Modern Automotive responded on 01/04/2019

James,
Thank you for taking the time to write a review. It is reviews like yours that help us grow the business.

Sincerely,

Chuck
Modern Automotive
540-382-8808

Latasha L.

Christiansburg, VA

Chrysler 300

Verified Customer

01/04/2019 Category: Service

Latasha said the quality and service were good.

Recommended

This review was collected via phone interview by Customer Research Inc.

CHUCK S. from Modern Automotive responded on 01/07/2019

Thank you Latasha! We really appreciate the review.

Sincerely,

Chuck
Modern Automotive
540-382-8808

Nadine P.

Christiansburg, VA

Cadillac Deville

Verified Customer

01/04/2019 Category: Service

Nadine said the employees provided good service.

Recommended

This review was collected via phone interview by Customer Research Inc.

CHUCK S. from Modern Automotive responded on 01/07/2019

Thank you Nadine!

Chuck
Modern Automotive
540-382-8808

Justice S.

Blacksburg, VA

Volvo 850

Verified Customer

01/03/2019 Category: Service

Justice said the business does great work. He had no issues and would recommend them to others.

Recommended

This review was collected via phone interview by Customer Research Inc.

CHUCK S. from Modern Automotive responded on 01/07/2019

Thank you Justice. We really appreciate the recommendations!

Chuck
Modern Automotive
540-382-8808

Cory D.

Christiansburg, VA

Chevrolet Traverse

Verified Customer

12/28/2018

Car repair

Thank you

Recommended

CHUCK S. from Modern Automotive responded on 01/07/2019

You are welcome Cory. Thank you for the review!

Chuck
Modern Automotive
540-382-8808

Verified Customer

Blacksburg, VA

Nissan Sentra

Verified Customer

12/26/2018

John F

Excellent service, very accommodating.

Recommended

Tim V.

Nissan Titan XD

Verified Customer

12/23/2018

New tires

Tires are great, the service was prompt and professional!! Thanks Modern Automotive!!

Recommended

Garrett R.

Christiansburg, VA

Subaru XV Crosstrek

Verified Customer

12/22/2018

Quick and professional

Had to have an inspection done on a car being brought from NC. The guys were very helpful and the work was done quickly. We’ll be using them again.

Recommended

Don M.

Christiansburg, VA

Toyota Matrix

Verified Customer

12/21/2018

Don't understand what your asking here

Easy in easy out very easy to deal with, fair and understanding nice people to deal with.

Recommended

Michele P.

Christiansburg, VA

Chevrolet Equinox

Verified Customer

12/18/2018

I appreciate their honesty

The crew at Modern analyzed several potential problems that I had identified, and only fixed the ones that were necessary. The communication that I received prior to the work being done was great. Repairs were performed on time, and high quality. Thanks, Modern!

Recommended

CHUCK S. from Modern Automotive responded on 12/18/2018

Thank you Michele for taking time to write a wonderful review. This is exactly what I expect of our team and hearing it from our guests let's me know that I have the right folks here.

Thanks again,

Chuck Swain
Modern Automotive
540-382-8808

Verified Customer

Christiansburg, VA

Jeep Grand Cherokee

Verified Customer

12/16/2018

Friendly and professional

Service was great

Recommended

CHUCK S. from Modern Automotive responded on 12/20/2018

Thank you!

Judith L.

Christiansburg, VA

12/15/2018

Fixes car, small and large problems

I’ve been a longtime customer, and Modern Automotive has seen me through many different issues, large and small. I feel I have been able to maintain an older vehicle over the years, with them looking out for my cars. Thanks again, guys!!

Recommended

CHUCK S. from Modern Automotive responded on 12/20/2018

Thank you so much for the review!

Really appreciate you taking the time to write it. Means a lot to us.

Chuck

Ella L.

Christiansburg, VA

Toyota Venza

Verified Customer

12/15/2018

Making sure the work is completed as promised.

I have a busy schedule, and having my car finished as promised means a great deal.

Recommended

CHUCK S. from Modern Automotive responded on 12/15/2018

Thank you for the review. Positive reviews like yours mean a great deal to us. We appreciate you choosing Modern Automotive.

Chuck
540-382-8808

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406 Cambria St NW
Christiansburg, VA 24073

(540) 382-8808

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www.mymodernautomotive.com

About Modern Automotive is located at 406 Cambria St. Northwest in Christiansburg, VA (right behind the Farmhouse Restaurant) as an automotive repair, tire, and wheel center. We have spent the last 20 years delivering auto repairs, tires, and wheels to satisfied customers. You can come see us in person, or schedule an appointment online today from the comfort of your couch.

Modern Automotive is a TIA-certified tire dealership. We’ve been serving our community since 1998. We now have a European car specialist on staff.

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Modern Automotive

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