Like to give a big thank you to Kelly who helped make my experience so easy and accommodating. I dropped my truck off the night before so they could cut off the stock muffler and add a borla muffler. She helped and made my experience super easy. Thank you.

Recommended

Greg G.

Blacksburg, VA

Honda Accord Cpe

Verified Customer

01/21/2021

Great service!

Modern Automotive continues to provide great service. They are my go-to shop for all my automotive maintenance needs

Recommended

Patricia B.

Christiansburg, VA

Honda CR-V

Verified Customer

01/21/2021

thank you

Another great job!

Recommended

CHUCK S. from Modern Automotive responded on 01/21/2021

Thank you for the five star review!

Sincerely,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Betsy W.

Blacksburg, VA

Toyota 4Runner

Verified Customer

01/21/2021

Quick, friendly, competent

This was my first visit to modern automotive- just for state inspection. They were delightful to work with from start to finish- got me in and out quickly, and were wonderful as I was waiting with a 3 year old on a very cold day.

Recommended

CHUCK S. from Modern Automotive responded on 01/21/2021

Thank you Betsy! I will share your comments with the Team.
Looking forward to taking care of your automotive needs going forward!

Sicerely,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Don M.

Christiansburg, VA

Ford Taurus

Verified Customer

01/21/2021

Conventant and helpful,

Ok the service was great everyone was kind and the turnaround was quick, and of course the price just fine just about what I had figured, and if I can I'm going to take my Geo there to get a little more work done, I know these guys are there to help folks like me, but they also are there to make their living ad well so see ya soon guys !!!

Recommended

CHUCK S. from Modern Automotive responded on 01/21/2021

Thank you sir! Appreciate the review.

Sincerely,

Chuck Swain
Modern Automotive
540-382-8808

Verified Customer

Christiansburg, VA

Ford F-150

Verified Customer

01/20/2021

Awesome service at Modern Automotive

I dropped my truck off yesterday morning for an inspection figuring I would get it back by the end of the week. The folks at Modern Auto had it done within a matter of hours. The staff up front was incredible. I will definitely be going back for service needs.

Recommended

CHUCK S. from Modern Automotive responded on 01/21/2021

Thanks for the review. When folks drop off (versus wait) it gives us flexibility to work things in when a Tech is having to wait on something else and allows us to be more efficient. So thank you for that as well as the excellent review!

Chuck Swain, Owner
Modern Automotive
540-382-8808

David H.

Elliston, VA

Toyota Tacoma

Verified Customer

01/19/2021

2012 Tacoma wheel bearing repair

Modern Auto rose to the top again! I had a repair that needed to be done promptly and they were able to exceed their time estimate in getting the job done. The truck hasn't ridden this well in a while! Also, I live by myself and off the beaten path, The owner Chuck gave me a ride to my home and picked me up when my truck was ready. Amazing service, highly recommend as always...It is worth the wait because this shop provides top notch service.

Recommended

CHUCK S. from Modern Automotive responded on 01/21/2021

David, Thank you for the excellent review. We had a little adventure on the way back, huh!?!?
Glad we were able to get your Tacoma taken care of for you.

Chuck Swain
Modern Automotive
540-382-8808

Cassie S.

Radford, VA

01/18/2021

Lies

You say that your techs are non smokers. That’s a lie I could see them all smoking through the glass door going into the shop. What I liar you are.

CHUCK S. from Modern Automotive responded on 01/18/2021

Dear Ms. Smith, I am afraid you must have us confused with another shop or something? We don't even have glass doors going in to the shop. The only glass door is to the office waiting room area and no one, not even customers, come through it smoking. Not sure how to proceed further.

Kenny B.

Christiansburg, VA

Mazda 6

Verified Customer

01/16/2021

Great people, great service!!

Always great people and great service!!

Recommended

CHUCK S. from Modern Automotive responded on 01/18/2021

Thank you for taking the time to provide an excellent review.
It means a lot to us and I share all of them with the team here.

Sincerely,

Chuck Swain
Modern Automotive
540-382-8808

Sonny P.

Hiwassee, VA

Ford Escape

Verified Customer

01/14/2021

The employees and their service.

Had our Ford Escape inspections done. The work was done on time and we were out sooner than we expected. the staff is wonderful, the waiting area is clean and we just really like taking our car there. I would refer Modern Automotive to anyone looking for a good trustworthy repair shop.

Recommended

CHUCK S. from Modern Automotive responded on 01/14/2021

Sonny, Thank you so much for taking the time to write an excellent review.
We really appreciate it and I share them with the entire team.

Sincerely,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Tim D.

Christiansburg, VA

Ford Police Interceptor

Verified Customer

01/10/2021

Always great work and service

The team at Modern Automotive have always been extremely accommodating, professional, and honest. They do great work at a decent, honest price, and are always willing to work with you.

Recommended

CHUCK S. from Modern Automotive responded on 01/11/2021

Thank You for the Review!

Ray C.

Christiansburg, VA

Buick Regal

Verified Customer

01/09/2021

Great Service

Been going for 3 years and have made them my repair shop.

Recommended

CHUCK S. from Modern Automotive responded on 01/09/2021

Thank you Ray! It is always appreciated when our guests take the time to provide a positive review!

Sincerely,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Madeline G.

Christiansburg, VA

Mazda Mazda3

Verified Customer

01/08/2021

As Always Great Service

The folks at Modern Automotive always take care of you and your vehicle! Thank you!

Recommended

CHUCK S. from Modern Automotive responded on 01/09/2021

Thank you Madeline! You know our business relies on recommendations from good folks like you.

Sincerely,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Verified Customer

Christiansburg, VA

GMC Sierra 3500

Verified Customer

01/08/2021

Great place to go.

As usual, Modern Automotive provided really good service in a friendly and competent way.

Recommended

CHUCK S. from Modern Automotive responded on 01/09/2021

Thank you for taking the time to provide an excellent review!

Much appreciated,

Chuck Swain, Owner
Modern Automotive
540-382-8808

Verified Customer

Christiansburg, VA

Hyundai Elantra

Verified Customer

01/08/2021

Environment & Service

Since you ask.
Environment: Really didn't care to hear the politics of one of your employees and a customer discussed. 1st time I've heard the N-word in a long time. Children learn & attitudes are perpetuated.
Service was fine.

CHUCK S. from Modern Automotive responded on 01/09/2021

I am so very sorry to hear this happened in my shop. I have left a voice message with my personal cell number if you will call so I can understand better exactly who was involved.

Thank you!

Chuck Swain, Owner
Modern Automotive
540-382-8808

CHUCK S. from Modern Automotive responded on 01/09/2021

I appreciate your calling me back with additional information.
I am addressing the concerning behavior here and can assure you it will not happen again.
I know you asked If I could take this down, I cannot.
Not sure if you can, but I believe that you can provide an updated review.

Thank you again!

Chuck Swain, Owner
Modern Automotive
540-382-8808

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