99% Would Recommend
Latest Review 2 days ago
Patricia F. on 04/17/2018
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"Good Local Service "
Recently I needed a quick tire check before I left for a trip. Put my car up on a lift and checked the tires. Added air to one tire and charged me $0. I then made my yearly inspection appt for May. They will get my auto business in the future.
Vehicle: Saturn VUE
Service Date: 04/12/2018
Review Created: 04/17/2018 05:40 AM
Luke L. on 04/17/2018
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Luke said the employees took his vehicle right in.
Category: Service
Service Date: 04/14/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Jim R. on 04/15/2018
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"Effiecient and reputable"
This was my first visit to Modern Automotive; however, I don't feel it will be the last. After rave reviews from friends and co-workers, I decided to give them a try. I extremely glad I did. Keep up the great work!
Vehicle: Hyundai Elantra
Service Date: 04/10/2018
Review Created: 04/15/2018 12:40 PM
Thomas T. on 04/13/2018
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Thomas said he was pleased with the work done on his vehicle. The service was done on time.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Joanne G. on 04/09/2018
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"Great location of shop next to Huckleberry Trail. Friendly staff and great service"
I had an oil change and had them check out what was causing my van's front end to shutter. The Huckleberry trail is next to the shop so while my my van was being worked on, I went for a walk. When I returned, the oil change was completed and they explained the cause of the shutter
was a transmission problem and fortunately it was under warranty. Will find out soon about the solution and hope they can complete it before I move to NY next week. I really would like them to work on my van cause I trust them to do a great job.
Vehicle: Mercury Monterey
Service Date: 04/06/2018
Review Created: 04/09/2018 04:01 PM
Gary M. on 04/09/2018
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"Quick and Efficient Service When I Needed It!"
I cannot say enough good things about Modern Automotive. I had a mishap the night before - went off the road, and needed to have the front left wheel remounted and balanced, and a front end alignment - and to ensure the car was safe to drive four hours back to Northern Virginia. Terry was totally professional, and took car of me in about two hours. The price was very fair, and the car back to a safe driving condition. I will certainly frequent Modern Automotive whenever I need to service any of my vehicles. They are fast, honest, and efficient.
Vehicle: Dodge Charger
Service Date: 04/07/2018
Review Created: 04/09/2018 02:41 PM
Steve W. on 04/08/2018
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"Tire rotation performed on short notice. Polite professional service."
Tire rotation performed on short notice, while I waited.
Vehicle: Chrysler 300
Service Date: 04/06/2018
Review Created: 04/08/2018 09:58 AM
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Chuck S., Manager at Modern Automotive responded on 04/09/2018

Thank you Steve for takingthe time to provide a review.
It means alot to us.

Chuck
Modern Automotive
540-382-8808

Isabel m. on 04/07/2018
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Isabel said she liked the staff. They gave good advice, had a good atmosphere, and the service was really quick.
Vehicle: Saturn L200
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/09/2018

Thank you Isabel!

Andrew G. on 04/07/2018
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Andrew said the staff was very accommodating. He was able to drop the vehicle off early, pay over the phone, and the service was completed in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/09/2018

Thank you Andrew!

Becky G. on 04/07/2018
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Becky said the staff helped her out in a predicament and they were a godsend. They fixed the problem with her vehicle in a timely manner. They were nice, very considerate, patient, and understanding.
Vehicle: Buick LeSabre
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/09/2018

Glad we could help Becky!

Claudia C. on 04/06/2018
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"One Happy Customer!"
I am thankful to Modern Automotive for the work they did on my 2002 Jeep, it is running great! Communication was great, prices are fair. They are definitely worth checking out. I highly recommend them!
Service Date: 11/28/2017
Review Created: 04/06/2018 07:03 AM
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Claudia, Thank you so much for the kind review.  

Chuck
Modern Automotive
540-382-8808

Nathan K. on 04/06/2018
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Nathan said the service was done quickly and it was reasonably priced.
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Thanks Nathan!

Carmen R. on 04/05/2018
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"Kind, timely service and fair prices."
Chuck and his crew are conscientious and courteous. Their work is thorough and fair.
Vehicle: Toyota Highlander
Service Date: 04/04/2018
Review Created: 04/05/2018 07:51 PM
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Thank you Carmen!

Chuck

Doug K. on 04/05/2018
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"Great Service!"
As always, the service and attention to details is one of the strengths of Modern Automotive! They diagnose the problem, suggest a solution, communicate the cost accurately and then fix the problem. I would not hesitate to leave my vehicles with them, to fix whatever is wrong, without a concern that they would take advantage of me, or the situation, but that the service would be appropriate, timely and reasonable! Great service, friendly techs, and good management.
Vehicle: Mazda Mazda6
Service Date: 04/03/2018
Review Created: 04/05/2018 11:06 AM
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Thank you Doug for the review and for the Easter Treats!  The guys loved it!
Chuck

Dave Y. on 04/05/2018
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Spoke with Jennifer. She said the business always provided great service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/15/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Thank you for the review!

Tom T. on 04/04/2018
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"noise from brakes "
Thanks for your prompt service . Brakes checked out to be fine. Always a pleasure dealing with you and your staff.
Vehicle: Toyota Highlander
Service Date: 04/02/2018
Review Created: 04/04/2018 07:48 AM
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Chuck S., Manager at Modern Automotive responded on 04/04/2018

Thanks for trusting us with all your families repair needs!

Chuck
Modern Automotive

Ernie W. on 04/04/2018
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Ernie said the employees picked up the vehicle from his home, fixed it, and brought it back. The business is very well kept, and the appearance is great.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Thanks Ernie!

Michelle H. on 04/04/2018
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Michelle said the business had decent prices, and it worked.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
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Chuck S., Manager at Modern Automotive responded on 04/07/2018

Sounds like we have some work to do to get Michelle happier.

Donita P. on 04/03/2018
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"5 stars"
Another satisfied visit to Modern Automotive. Quick service. Always appreciate Chuck’s follow-up messages.
Vehicle: Mitsubishi Raider
Service Date: 03/22/2018
Review Created: 04/03/2018 11:48 AM
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Chuck S., Manager at Modern Automotive responded on 04/04/2018

Donita, thank you for the review.  It means a lot to us!

Chuck 
Modern Automotive
540-382-8808

Dean S. on 04/03/2018
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"Great Service "
Thank you
Vehicle: Volvo XC90
Service Date: 03/30/2018
Review Created: 04/03/2018 06:52 AM
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Chuck S., Manager at Modern Automotive responded on 04/04/2018

Thank you Dean!

Chuck
Modern Automotive
540-382-8808

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