99% Would Recommend
Latest Review about 20 hours ago
Ralph C. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Only Automotive Service You will Ever NEED"
OUtstanding customer service. Friendly and knowledgeable staff. They stayed in contact with me throughout the repair of my vehicle. Now the most important attribute of Modern Automotive - They are HONEST, you can trust that what they tell you about your vehicle. In this day and time in history, if you just receive this from a business, you are way ahead of the game. Will now have all my vehicles serviced at Modern Automotive.
Vehicle: Toyota Tacoma
Service Date: 11/21/2017
Review Created: 11/22/2017 08:15 PM
Taylor G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
They helped me out very quickly and gave me lots of free shuttle rides...including when I accidentally left my house keys with my car!
Vehicle: Chevrolet Equinox
Service Date: 11/18/2017
Review Created: 11/20/2017 09:29 AM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/21/2017

Taylor, Thanks for the review and glad we could help!

Chuck

Louann L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly helpful service."
Mod. Auto is the best place to get your car worked on. They only do what is necessary and even have shuttle service. As usual had a great experience.
Vehicle: Toyota Land Cruiser
Service Date: 11/18/2017
Review Created: 11/20/2017 06:27 AM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/20/2017

Thank you Louann we are happy to help keep Fancy running 

Kevin F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said this business provided excellent customer service.
Vehicle: Chrysler 200
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Dan B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Good service, good prices and honest place to take your vehicle.
Vehicle: Ford Explorer
Service Date: 11/03/2017
Review Created: 11/18/2017 08:48 PM
Glen H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in town"
Great service ,friendly
And has your best interest in mind
Vehicle: Saturn VUE
Service Date: 11/16/2017
Review Created: 11/18/2017 04:53 PM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/19/2017

Thank you Glen!

Chuck

Angela S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection"
Clean and welcoming waiting area. Very helpful and friendly staff.
Vehicle: Ford Expedition
Service Date: 11/08/2017
Review Created: 11/16/2017 12:33 PM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/16/2017

Angela, Thank you for taking the time to provide a review.  Looking forward to helping you in the future.

Chuck
Modern Automotive

Tom T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"general check up before taking a trip"
Thanks for taking the time on checking out my vehicle before a road trip.
Vehicle: Honda Pilot
Service Date: 11/14/2017
Review Created: 11/15/2017 10:11 AM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/15/2017

Glad to help, enjoy your trip.

Chuck

Asha M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Asha said the staff provided good customer service and they were also very informative.
Vehicle: Honda Civic
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/16/2017

Thanks!

Chad G. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chad said the service was good but not perfect. They did not put his locking lug nut sockets back in his vehicle and he had to call them back and pick them up at a later time.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/16/2017

Chad, Thanks for the feedback.  I have spoken with the tech responsible.  Hopefully we can go from good to great on your next visit.

Chuck

Bruce B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional. "
Thorough and professional. Great value!
Vehicle: Dodge Caliber
Service Date: 11/10/2017
Review Created: 11/12/2017 05:40 AM
Thompson B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repaired Dump Truck"
Out or the ordinary repair . But not a problem at Modern Automotive
Vehicle: Ford F-Super Duty
Service Date: 11/10/2017
Review Created: 11/12/2017 03:57 AM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/13/2017

Thanks!

Chuck

Chris T. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Inspection "
In and out fast , nice waiting area
Vehicle: Nissan Rogue
Service Date: 11/10/2017
Review Created: 11/11/2017 08:01 PM
Joanne G. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil and filter change."
I had an oil and filter change and waited for my car. I was told that a few cars were ahead of me so I waited in their waiting room. It was very pleasant and I enjoyed the tv show that was playing. While waiting I was offered a drink and if I wanted a shuttle anywhere. The staff was very friendly. When my car was ready, Terry went over with me a repair that my car needed and it was helpful that he showed me a video on the computer that described the problem.
Vehicle: Mercury Monterey
Service Date: 11/08/2017
Review Created: 11/10/2017 02:37 PM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/11/2017

Thank you Joanne.  

David C. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Like the service and am pleased with their work."
They do a good job.
Vehicle: Ram Pickup
Service Date: 11/08/2017
Review Created: 11/10/2017 07:39 AM
Nicole P. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicole said the service was well done.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Joanne H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service and fits you in!"
Good experience!
Vehicle: Subaru Outback
Service Date: 11/07/2017
Review Created: 11/09/2017 09:35 AM
Joanne H. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick service!"
Good folks and quick service!
Vehicle: GMC Canyon
Service Date: 11/06/2017
Review Created: 11/08/2017 06:07 AM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/08/2017

Thanks!

Chuck
Modern Automotive
540-382-8808

Crystal G. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Crystal said the business was very fast and the staff was friendly. She would recommend the business for service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/04/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Will V. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Personal Service"
I will continue to return to this shop as long as I live in the area, I had extensive damage to everything involved in the steering on my car from an accident and they did an excellent job and could tell that they genuinely cared about their work. Will recommend to everyone I know.
Vehicle: INFINITI G35 Sedan
Service Date: 10/28/2017
Review Created: 11/05/2017 07:30 PM
F6036f8706cd6613a7cbcc3c6e36188b?s=28
Chuck S., Manager at Modern Automotive responded on 11/06/2017

Thank you Will!

Chuck
Modern Automotive

Displaying Review 1 - 20 of 171 in total