Reviews



Thank you for the five star review!
Sincerely,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Thank you Betsy! I will share your comments with the Team.
Looking forward to taking care of your automotive needs going forward!
Sicerely,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Thank you sir! Appreciate the review.
Sincerely,
Chuck Swain
Modern Automotive
540-382-8808

Thanks for the review. When folks drop off (versus wait) it gives us flexibility to work things in when a Tech is having to wait on something else and allows us to be more efficient. So thank you for that as well as the excellent review!
Chuck Swain, Owner
Modern Automotive
540-382-8808

David, Thank you for the excellent review. We had a little adventure on the way back, huh!?!?
Glad we were able to get your Tacoma taken care of for you.
Chuck Swain
Modern Automotive
540-382-8808
Dear Ms. Smith, I am afraid you must have us confused with another shop or something? We don't even have glass doors going in to the shop. The only glass door is to the office waiting room area and no one, not even customers, come through it smoking. Not sure how to proceed further.

Thank you for taking the time to provide an excellent review.
It means a lot to us and I share all of them with the team here.
Sincerely,
Chuck Swain
Modern Automotive
540-382-8808

Sonny, Thank you so much for taking the time to write an excellent review.
We really appreciate it and I share them with the entire team.
Sincerely,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Thank You for the Review!

Thank you Ray! It is always appreciated when our guests take the time to provide a positive review!
Sincerely,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Thank you Madeline! You know our business relies on recommendations from good folks like you.
Sincerely,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Thank you for taking the time to provide an excellent review!
Much appreciated,
Chuck Swain, Owner
Modern Automotive
540-382-8808

Environment: Really didn't care to hear the politics of one of your employees and a customer discussed. 1st time I've heard the N-word in a long time. Children learn & attitudes are perpetuated.
Service was fine.
I am so very sorry to hear this happened in my shop. I have left a voice message with my personal cell number if you will call so I can understand better exactly who was involved.
Thank you!
Chuck Swain, Owner
Modern Automotive
540-382-8808
I appreciate your calling me back with additional information.
I am addressing the concerning behavior here and can assure you it will not happen again.
I know you asked If I could take this down, I cannot.
Not sure if you can, but I believe that you can provide an updated review.
Thank you again!
Chuck Swain, Owner
Modern Automotive
540-382-8808