Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

4083 Reviews

ReScore Reviews™ (67)

ReScore
Overall Rating 4.7910479/5Overall Rating 4.7910479/5Overall Rating 4.7910479/5Overall Rating 4.7910479/5rating 4.7910479
Original
Overall Rating 2.38806/5Overall Rating 2.38806/5rating 2.38806rating 2.38806rating 2.38806
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


JL
Jerome L.
Charlotte, NC
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2015 Category: Service
JL
Great service department
Chris B., Service Manager from Modern Hyundai of Concord responded on 03/18/2015

Our customer's voice is imperative to our dealership; thank you for taking the time to respond to our Sure Critic Review.  We look forward to seeing you at your next service appointment!

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

VK
VICTORIA K.
Charlotte, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2015 Category: Service
great service
great service and people
Chris B., Service Manager from Modern Hyundai of Concord responded on 03/18/2015

Our customer's voice is imperative to our dealership; thank you for taking the time to respond to our Sure Critic Review.  Your kind words mean so much to us here at Modern Hyundai!  We look forward to seeing you on your next service visit!

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

FR
FRANK R.
Harrisburg, NC
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2015 Category: Service
Outstanding service and products
Excellent scheduling, waiting area and job performance. Quality employees.
Chris B., Service Manager from Modern Hyundai of Concord responded on 03/18/2015

Our customer's voice is imperative to our dealership; thank you for taking the time to respond to our Sure Critic Review.  We appreciate your business and look forward to seeing you at your next service appointment.

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

AS
ALTON S.
Charlotte, NC
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
courteous and reliable
courteous and reliable
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/26/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Review page. We are pleased to provide you with great service on your 2014 Hyundai Sonata. Please let us know if we can further assist you in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

JB
JAN B.
New London, NC
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Great experence with my first visit.
I arrived a little ahead of the time that was arranged and to my satisfaction the took the car in early. I was feeling under the weather that day and told them so. The servise advisor told me he would get to techs on my car to help me get out faster so I could get back home to bed. This was a bonus to me.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/26/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Review page. We are pleased to provide you with great service on your 2012 Hyundai Tucson. Please let us know if we can further assist you in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

AS
Andrew S.
China Grove, NC
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2015 Category: Service
Highly Recommended
Service staff and dealership are always so pleasant and accommodating when we bring our vehicle in for service. We have done all our services at Modern Concord and our 2013 Sonata now has 31,000 miles will no problems at all.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/26/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic Review page. We are pleased to provide you with great service on your 2013 Sonata. Please let us know if we can further assist you in the future.



Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

Verified Customer
Concord, NC
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2015 Category: Service
service advisors
great to work with
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/26/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Reveiw page. We would also like to thank you for allowing us to service your 2007 Hyundai Sonata. Please give us a call if we can assist you with your future service needs.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

GH
Gary H.
Concord, NC
2011 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2015 Category: Service
Excellent people.
Everyone I have met are very helpful.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/26/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic Review page. We are pleased to provide you with great service on your 2011 Hyundai Santa Fe. Please let us know if we can further assist you in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

TZ
Thomas Z.
Concord, NC
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2015 Category: Service
Great Service Great People
Modern Hyundai of Concord is a great place to buy and have your Hyundai serviced. The people are always pleasant but most importantly honest. Since 2012 I have added 2 more Hyundai's to the family and couldn't be happier with Modern Hyundai of Concord.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/07/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic review page. It is our pleasure to provide you with great service on your 2012 Sonata. Please let us know when we can assist you in the future.

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

BB
BRIAN B.
Concord, NC
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2015 Category: Service
Routine service visit
The service manager was very friendly, and the service was done in the amount of time expected.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/07/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic review page. It is our pleasure to service your 2013 Hyundai Santa Fe. We look forward to providing you with continued great service in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

VA
VIVIANE A.
Concord, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
Excellent response of the service staff
I am always treated courteously each time I visit and the service is fast unless there needs to be a repair.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/07/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic review page. It is our pleasure to service the needs of your 2011 Hyundai Sonata and we look forward to seeing you in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

BD
BARBARA D.
Charlotte, NC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
Jan. 24 State Inspection Visit
We love everything about Modern and especially the people - the hot dogs & soda are pretty good too. This will be our dealership for a long time and we love our Santa Fe Sport and Eddie Elrod.
Chris B., Service Manager from Modern Hyundai of Concord responded on 02/07/2015

Thank you for taking the time to respond to Modern Hyundai's Sure Critic review page. We would also like to thank you for allowing us to service your 2014 Santa Fe. Thank you again and we look forward to seeing you in the future.

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

WB
WENDY B.
Cramerton, NC
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Excellent Service
The service department made it very easy to make the appointment and get my car serviced.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/22/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Review Page. We would also like to thank you for allowing us to perform service on your 2014 Hyundai Genesis. If we can further assist you in the future please let us know.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

Verified Customer
Charlotte, NC
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015 Category: Service
Good and fast service.
Good nice place to wait while service..and they are fast too.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/22/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Review page. We would like to thank for allowing us to provide service to your 2013 Hyundai Genesis. If we can further assist you in the future please let us know.

Thank you!

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

PP
Pamela P.
Concord, NC
2013 HYUNDAI GENESIS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Great Service
Great service at the appointed time at a fair price.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/22/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic review page. It is our pleasure to provide you with service on your 2013 Hyundai Genesis. If we can be of further assistance please let us know.

Thank You!

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

TW
TANGEE W.
Winston Salem, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015 Category: Service
The Customer Service was so good. All the staff are nothing like any other dealer ever been to in my entire life. I would reccommend everyone to visit Modern Hyumdai of Concord.
Pastor: Gregory-Todd
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/10/2015

Thank you for taking the time to respond to our Modern Hyundai of Concord Sure Critic review page. We would also like to thank you for allowing us to service your 2015 Genesis. Please let us know if we can further assist you in the future.

Thank you!



Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

PG
Pamela G.
Concord, NC
2012 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Customer Service
I wouldn't take my car anywhere else for service but Hyundai. They are very customer oriented and friendly in Concord. I always get great service with them and have been pleased.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/10/2015
  • Thank you for taking the time and responding to Modern Hyundai of Concord's Sure Critic review page. We would also like to thank you for allowing us to service your 2012 Elantra. Please let us know if we can further assist you in the future.

    Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

KP
KAY P.
Kannapolis, NC
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015 Category: Service
Good Service
Friendly and fast service
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/10/2015

Thank you for taking the time to respond to Modern Hyundai of Concord's Sure Critic Review page. We would also like to thank you for allowing us to service your 2009 Genesis. Please let us know if we can further assist you in the future.

Thank you,

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

SK
SCOTT K.
Concord, NC
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Great service visit
Absolutely no problems with my routine maintenance visit. The service advisor got me right in and the service was completed in the allotted time. Comfortable waiting room with friendly, personable staff.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/09/2015

Thank you for taking the time to respond to our Sure Critic review page. We would also like to thank you for allowing us to service your 2013 Elantra GT. If there is anything we can do for you in the future please let us know and thanks again.

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com

BG
Bret G.
Charlotte, NC
2007 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Friendly & great service.
Eddie made the purchase simple and easy.
Chris B., Service Manager from Modern Hyundai of Concord responded on 01/09/2015

Thank you for taking the time to respond to our Sure Critic review page. We would also like to thank you for allowing us to service your 2007 Santa Fe. If there is anything we can do for your in the future please let us know and thanks again.

Chris Blalock
Service Manager
Modern Hyundai of Concord
704-788-2110
cblalock@modernauto.com