Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Hui T. on 09/07/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Hui said overall, he was satisfied with the service but not entirely with having to wait five months to get his vehicle back because BMW didn't have the parts available. He was happy with the quality but the back door had some residue on the bottom and the alignment is not one hundred percent perfect, but he stated these are minor issues. There was no promised time. He stated even though BMW has the majority of the responsibility, Momentum needs to better plan the scheduling, the prediction and expediting of the parts or have the capability of intervening early enough.
Category: Collision
Service Date: 08/13/2012
Review Created: 09/07/2012
This review was collected via phone interview by Customer Research Inc.