Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Jordi C. on 02/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jordi said the work they did was very good but the day before the vehicle was to be ready for pick up, he received an email saying they had not received a couple of parts so it was not going to ready. The update on Monday was that everything was on schedule and the one on Tuesday said they are waiting on parts. This also caused a week's delay in receiving the vehicle. He had to have the rental another week and this caused an inconvenience to him. He had received updates every day and thought he was being informed. Because of the quality of the work, he would recommend, but he would also tell them about the delay.
Category: Collision
Service Date: 02/13/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.