Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Cristina D. on 03/02/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Christina said the personnel took too long to complete the repairs. Her vehicle was delayed an unspecified amount of days due to parts. She never met the estimator when she dropped the vehicle off. The price started low but increased too much when the repairs were complete. She said the technician was not polite and he did not greet her. The employee at the front desk was nice but the technician would not speak. She had to call them several times to get updates on her vehicle. She stated due to her experience and since the technician made her feel uncomfortable, she will not go there again.
Category: Collision
Service Date: 02/26/2016
Review Created: 03/02/2016
This review was collected via phone interview by Customer Research Inc.