Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Body Shop
Leila T. on 01/05/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leila said the business initially contacted her, and then there was a long delay because they were waiting for the insurance company to approve the work. She had to call and get the approval from the insurance company herself and she got it right away. She had to keep her rented vehicle for 10 extra days because they didn't communicate with the insurance company. They had to do additional work and couldn't get in contact with the agent because the BMW dealer was passing the case to someone else while they took a vacation. She was not kept informed due to the reasons mentioned.
Category: Collision
Service Date: 12/15/2012
Review Created: 01/05/2013
This review was collected via phone interview by Customer Research Inc.