Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Neil C. on 07/20/2013
Neil said the repairs took seven days longer than promised. The business never called but when he contacted them he was given the runaround. After four days, he finally was told the vehicle was ready. He arrived at the business to find that the keys to the vehicle were lost. It took five more days for the locks and keys to be replaced. He said he felt berated and bullied by the manager. The manager tried to get him to accept a lesser solution to the keys being replaced. He would not recommend the business due to this experience.
Service Date: 07/16/2013
Review Created: 07/20/2013
This review was collected via phone interview by Customer Research Inc.