Review for Momentum BMW Mini-Body Shop
Felicia A. on 07/29/2011
Spoke with Boniface. He rated his overall experience a 3 because this facility damaged his vehicle. He took his vehicle in for them to fix the headlight wiper, which he still doesn't know if they fixed because he hasn't checked it. He asked them to give him an estimate to fix the shield that is behind the back window and they ended up breaking it. He was told the only way they could have checked it was to remove it but in the process, it was broken. They also broke the rail that sits behind it and this will cost him $50 to replaced. He now has to buy this and the plastic part for the shield but doesn't have the money to do so. He was told the vehicle would be ready in 2 days and there was no need to be kept informed and the insurance handled the estimate. There were so many problems and so much damage and the area looked nasty and because of these reasons, he will not recommend this facility. He has to go back next week to them to fix these issues.
Service Date: 07/15/2011
Review Created: 07/29/2011