Review for Momentum BMW Mini-Body Shop
James H. on 11/01/2015
Spoke with Nancy. She said everybody at this business was fantastic. She also found everything to be streamlined. When she arrived, Rich, an employee at this business, had all the paperwork ready and was there to explain everything. They got the vehicle set up and Enterprise was there on site. This was the best experience she ever had. Somebody hit her vehicle and fled the scene, but there were only little things wrong so the business told her they would fix them. Rich even stayed late on Friday night until she picked up her vehicle. The next day, she found a blister where her vehicle had been hit but since the business guaranteed everything, they redid the area where it was blistered. However, it blistered again, so they ended up ordering a new bumper. There was no stress involved with the process and they were really nice about it. She was very pleased with them.
Service Date: 10/22/2015
Review Created: 11/01/2015
This review was collected via phone interview by Customer Research Inc.