Review for Momentum BMW Mini-Body Shop
Lana R. on 03/05/2016
Lana said this business did well. However, she found some parts in the back of her vehicle. She is not sure if they actually replaced those parts or not. Her vehicle was not completely clean when she got it back. She was not given a promise date. She had to call them to see if her vehicle was ready. They did send her text messages, but she still had to call to know if her vehicle was ready. Robert, an employee at this business did well. The vehicle being repaired was a work vehicle, so she had no say in where it would be repaired.
Service Date: 02/29/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.