Momentum BMW Mini-Body Shop

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2785 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Mini-Body Shop
Ashok G. on 08/29/2011
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said his vehicle wasn't ready when promised. They had his vehicle for 2 weeks and every day they told him the part would be coming in. He chose not to elaborate how much later than promised his vehicle was. He wasn't kept adequately informed during the repair process. He had to call them all of the time to find out what was going on. There was a total lack of communication during the whole process, which is what bothered him the most. He was satisfied with the work performed. It was the customer interaction they have that needs improvement. For these reasons he wouldn't recommend them to others. He wasn't impressed with their communication.
Category: Collision
Service Date: 08/19/2011
Review Created: 08/29/2011