Momentum BMW Mini-Body Shop

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2785 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Momentum BMW Mini-Body Shop
Irina S. on 04/09/2011
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Irina said she would not recommend this business because after she left she found a couple problems with her vehicle. The seal on her passenger side window was ripped off and scratched. The knob for her navigation system was missing as well and she will be returning to this business to have these issues resolved.
Category: Collision
Service Date: 04/06/2011
Review Created: 04/09/2011
This review was collected via phone interview by Customer Research Inc.
Johnny C. at Momentum BMW Mini-Body Shop responded on 04/22/2011
Irina brought her car to Momentum BMW Mini-Body Shop solely for a rear bumper repair. The additional problems that the customer found in her vehicle were thought to be preexisting conditions. Her navigation knob had been repaired under warranty in June, 2010. Although the problems with Irina’s car appeared to be unrelated to the repairs done by Momentum BMW Mini Body Shop, the initiative was taken to make Irina happy by making additional repairs to her car.