Review for Momentum BMW Mini-Body Shop
Paula C. on 11/21/2013
Spoke with Patience. She said the vehicle took 29 days to complete. The vehicle will be returned on Friday because 1 of the headlights wasn't installed correctly. The vehicle was delayed from 2-3 days to 29 days because a part was missing from one of the parts kit. Patience had to initiate the communication. The treatment was not satisfactory because she did not get any response until her mother contacted the business. The business failed to keep her updated. Due to her experience she would not recommend this business.
Service Date: 11/14/2013
Review Created: 11/21/2013
This review was collected via phone interview by Customer Research Inc.