Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

908 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


BM
BARRY M.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014
Great service and convenient location.
I can always count on Monument Auto to service my car. The convenience of having the shuttle bus to get to work makes using Monument Auto so worth it.

AL
Arnoldo L.
Baltimore, MD
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2014 Category: Service
Arnoldo said the person who assisted him was very helpful and informative although he was not able to have all of the service completed due to the cost.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Jarrettsville, MD
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2014 Category: Service
Jim said this business always treats him well.
This review was collected via phone interview by Customer Research Inc.

LS
Lou S.
Sparrows Point, MD
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2014 Category: Service
Lou said the business does not stick it to him.
This review was collected via phone interview by Customer Research Inc.

RH
RODNEY H.
Bowie, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014
Accord 07 Repair
The job was done on time at a fair price I take all my vehicles to MSA for the quality service and personal attention.

VW
Valmaree W.
Baltimore, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2014 Category: Service
Valmaree said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

RY
Rachael Y.
Frackville, PA
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2014 Category: Service
Spoke with Bonnie and Michael. They said Greg does the best work. They both agreed that this business has very quick service and they do it expertly. This business makes sure to contact them with any questions and are not overly expensive.This business has the greatest service and the convenience is just wonderful.
This review was collected via phone interview by Customer Research Inc.

RK
RANDY K.
Nottingham, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2014
very convienant
always freindly and complete when promised. they do a grat job.

AS
Adam S.
Baltimore, MD
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2014 Category: Service
Adam said he has been using this business since he moved to Baltimore and so far, everything has been great.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Baltimore, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2014 Category: Service
William said this business does good work. They have great service and they are cordial.
This review was collected via phone interview by Customer Research Inc.

DW
Devin W.
Baltimore, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2014 Category: Service
Devin said he was recommended by a friend and he loves the service.
This review was collected via phone interview by Customer Research Inc.

SH
SCOTT H.
Essex, MD
Nissan 200SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2014
Ultimate convenience for Hopkins employees
I love being able to drop my car off in the morning, take the shuttle to work and pick up my keys on the way home.

BJ
BONNIE J.
Essex, MD
Chevrolet HHR
Verified Customer
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04/28/2014
HHR - Hard to keep running
I am extremely satisfied with the work done on my HHR. At least I can start it and it will run.

LM
Lauren M.
Elkridge, MD
Chevrolet Captiva Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2014 Category: Service
Lauren said she likes the convenience and the friendliness of the staff.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Baltimore, MD
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014
VERY GOOD SERVICE
THEY ATTENDED TO MY NEEDS AND MY CAR

EM
Ecstacy M.
Baltimore, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Ecstacy said she never has to wait.
This review was collected via phone interview by Customer Research Inc.

DB
Dacia B.
Baltimore, MD
Saturn L300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Service
Dacia said she had great service experiences with this business.
This review was collected via phone interview by Customer Research Inc.

RL
Raleigh L.
Baltimore, MD
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Service
Raleigh said the service went well.
This review was collected via phone interview by Customer Research Inc.

JR
Jon R.
Baltimore, MD
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2014 Category: Service
Jon said everyone is friendly and Gary knows his name.
This review was collected via phone interview by Customer Research Inc.

KW
KATHLEEN W.
Nottingham, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014
excellent service
The auto technician went above and beyond what was expected.