Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

892 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


MD
MARSHA D.
Parkville, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2016
Excellent customer service
Mr. Gary is the face of your business. Very accommodating and goes extra mile for customer.

GN
Gregory N.
Baltimore, MD
Buick Park Avenue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016 Category: Service
Gregory said he will recommend this business.
This review was collected via phone interview by Customer Research Inc.

AT
APRIL T.
Curtis Bay, MD
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2016
Friendly-Accommodating-Convenient
I drop my car off in the morning before I go to work. There's a shuttle located right on the premises that takes me to my job. I come back after work and my car has been serviced and my keys left with the cashier. They've been honest with me about my vehicle maintenance. In other words, I take it in for an oil change, they don't call me to tell me I need something else done, (that's not really necessary) like most shops often do. It's nice to go to a place where I can trust the mechanics.

EK
Eleni K.
Abingdon, MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2016 Category: Service
Eleni said this business took her daughters car seat out of her vehicle to wash it but when she got her vehicle back it was missing. She had to go back to have them find it for her. The soap they used to wash the interior of the vehicle had no deodorant or deodorizer so it could have smelt a lot better.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2016
oil change
they are all awesome ,great work

CP
CAROL P.
Nottingham, MD
Chevrolet Sonic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2016
Tire plug
Well, for one, when I stopped by on a Friday afternoon at almost 5:30 p.m., the manager was still pleasant and filled my tire with air. He didn't have to, but he did. So when I had a slow leak, I went straight back to the auto center. He went out of his way to help me, so I came back to give him my business. Thanks!

JM
Janielle M.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2016 Category: Service
Janielle said this business does good work.
This review was collected via phone interview by Customer Research Inc.

RF
Ronald F.
Nottingham, MD
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2016 Category: Service
Ronald said the business does a pretty good job.
This review was collected via phone interview by Customer Research Inc.

HO
Heather O.
Middle River, MD
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2016 Category: Service
Heather said she had to take her vehicle back to the business because there was a problem with the tire after they fixed it. She is unsure if it was their fault.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Dundalk, MD
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Ron said the service was good.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016
oil change
staff are wonderful ,great service

DK
DAWN K.
Perry Hall, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016
The fact that quality maintenance can be done on my car while I'm working. Which allows me to do other things on my days off.
Gary, the service mgr. is the BEST!! Always professional and welcoming!!

MG
Moses G.
Bel Air, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2016 Category: Service
Moses said he is still having an issue with his heater, it's not coming on properly.
This review was collected via phone interview by Customer Research Inc.

DB
Deleon B.
Baltimore, MD
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2016 Category: Service
Deleon said the business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

KS
KIM S.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2016
Fair, courteous
2 suggestions: contact customer as soon as work is done (some of us actually use our cars during the day and are inconvenienced by your assuming you have it all day). Track where you've parked our vehicles so we don't have to hunt around for it.

BS
Brian S.
Maryland
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Brian said this business was convenient for him to receive service from. Their service was not absolutely stellar, but he would definitely go back.
This review was collected via phone interview by Customer Research Inc.

VS
Venessa S.
Bowie, MD
Hummer H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2016 Category: Service
Venessa said she received some attitude when she called this business and asked a question about a part they were replacing. However, she found that everything other than that was fine.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Baltimore, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2016 Category: Service
Theresa said the business is quick. They replaced the wheel bearings. She said over the weekend her vehicle started making the same type of noise that had her there last month so she is going to take her vehicle back and find out what is making the noise now.
This review was collected via phone interview by Customer Research Inc.

SE
Samantha E.
Maryland
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2016 Category: Service
Spoke with Rachel. She said this business took care of the vehicle, and she would like to thank them.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Baltimore, MD
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015 Category: Service
Chris said the employees at this business accidentally broke a fuse line on his vehicle but fixed it. He would go back to this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 125 in total