Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

909 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


KW
KATHLEEN W.
Nottingham, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014
excellent service
The auto technician went above and beyond what was expected.

SP
Shyam P.
Baltimore, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Shyam said he had a good overall experience at this business. He would definitely recommend them to others. If he needs any service done in the future he will go there.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Dundalk, MD
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Spoke with Martha. She said the business always does what it is supposed to, they provide good service, and she can trust them. They are constantly aware of what is going on with her vehicle and will tell her if something is not right. They do not wait until the breaking point to let her know if she needs something repaired. The business provided her with rides home. They also have the Hopkins shuttle nearby that she uses. She is glad the business is there and the location is convenient for her.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Baltimore, MD
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Mark said everything went as expected.
This review was collected via phone interview by Customer Research Inc.

GP
GEORGE P.
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2014
Honest and Competitive Service
I have been taking my vehicles to Monument St. Auto for over 5 years. They are by far the best auto repair facility that I have dealt with. They treat my vehicle like its their own and never over charge.

DB
Deleon B.
Infiniti G25
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2014 Category: Service
Deleon said this business has excellent customer service. The location is great and they are very friendly.
This review was collected via phone interview by Customer Research Inc.

JF
JANIS F.
Parkville, MD
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014
Service excellent
Prime location, great service, friendly and knowledgable

SM
Stanford M.
Baltimore, MD
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Stanford said the workmanship was okay and he had no problems.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Baltimore, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Robert said they fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
MIKE W.
Baltimore, MD
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014
Garry
outstanding

DH
Dana H.
Joppa, MD
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2014 Category: Service
Dana said they were nice, and they called before they did anything to the vehicle to make sure the costs were acceptable.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014
wash car
always been doing business with mr..gary no gimmick just work

KR
Karen R.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2014 Category: Service
Karen said the service was excellent and the manager at this facility is good.
This review was collected via phone interview by Customer Research Inc.

DA
Danielle A.
Baltimore, MD
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Service
Danielle said they diagnosed the issue she had and they helped her the best they could.
This review was collected via phone interview by Customer Research Inc.

RS
REBECCA S.
Dundalk, MD
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2014
Fantastic Job as Usual
Had my husbands Mazda cleaned up after all the snow and bad weather, looks as good as it did when we drove it home from the dealer.

KD
Karen D.
Hanover, MD
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2014 Category: Service
Karen said she has taken the vehicle to the business so many times. They have always been able to fix the issue. The staff is friendly and informative.
This review was collected via phone interview by Customer Research Inc.

AH
Angelo H.
Baltimore, MD
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2014 Category: Service
Angelo said he did not have any problems and was informed of other issues that needed to be taken care of.
This review was collected via phone interview by Customer Research Inc.

DM
Dena M.
Maryland
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2014 Category: Service
Dena said they do a very good job and the service is pretty good.
This review was collected via phone interview by Customer Research Inc.

SB
Shelly B.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Service
Shelly said they were really nice and helped her.
This review was collected via phone interview by Customer Research Inc.

SP
Susan P.
Concord, NH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2014 Category: Service
Susan said she works unusual hours and this business is convenient for her.
This review was collected via phone interview by Customer Research Inc.