Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

892 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


RB
ROBYN B.
Edgewood, MD
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015
155,000 mile service 9/25/15
Overall, they did an excellent job servicing my vehicle. My only complaint is that they charged the wrong credit card, despite the fact that I explicitly instructed them to use the new one I had provided them the morning I dropped off the vehicle.

WA
WILLIAM A.
Finksburg, MD
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2015
Convenience to work.
Everything was good, except the tire pressure light needed to be reset after tires were rotated.

CI
Christin I.
Parkville, MD
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2015 Category: Service
Christin said everything was pretty good at this business.
This review was collected via phone interview by Customer Research Inc.

NP
Nathan P.
Joppa, MD
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2015 Category: Service
Spoke with Austin. He said this business has a great waiting room.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2015
oil service
always convenient and staff very helpful thank you .

AH
ABNER H.
Edgewood, MD
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2015
awesome
quality car wash and good service ..thanx.

JG
Jeffey G.
Upper Marlboro, MD
Mazda RX-8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2015 Category: Service
Jeffey said they made a mistake with the tire. They ordered the wrong one. The delivery person did not check it and neither did the staff member who put the rim on it. He had to take it off the rim. The delivery person called back and they delivered the correct one. He waited while they put it on.
This review was collected via phone interview by Customer Research Inc.

SK
Sahar K.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2015 Category: Service
Sahar said she still needs to have more questions answered.
This review was collected via phone interview by Customer Research Inc.

KS
Kelly S.
Baltimore, MD
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2015 Category: Service
Kelly said all of her experiences with this business have been great, but when she had a tire rotation done some of the lug nuts were loose.
This review was collected via phone interview by Customer Research Inc.

CL
Chornette L.
Baltimore, MD
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2015 Category: Service
Chornette said this business is very honest, and she is satisfied with their pricing.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2015
oil change
the staff services are great ...and gary .. always ..good talk business.

DB
Dacia B.
Baltimore, MD
Saturn L300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2015 Category: Service
Dacia said there is a great staff at this facility.
This review was collected via phone interview by Customer Research Inc.

AS
AMBER S.
Dundalk, MD
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2015
evening hours
having later weekday evening hours (at least 1-2 nights)

NK
NICOLE K.
Parkville, MD
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2015
Super great no wait
I had my oil changed while i worked it was so convenient, I didn't have to take time off to have it done and it was ready when i got off the shuttle. The gentelman who took care of me at the desk was very helpful and friendly. All around a good experience.

KH
KATIE H.
Essex, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2015
Very convenient
A little pricey but you can't beat the convenience if you work at Johns Hopkins Hospital.

KS
Karen S.
Catonsville, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2015 Category: Service
Karen said she found the prices to be higher than a quote she received from another business. She understands that she is paying for the conveniences factor. Gary was very nice to her.
This review was collected via phone interview by Customer Research Inc.

RM
Reem M.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2015 Category: Service
Reem said the business is pretty good.
This review was collected via phone interview by Customer Research Inc.

AL
Adam L.
Baltimore, MD
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2014 Category: Service
Adam said this business provides above average service, but there were a few hiccups with the diagnosis which lead to it not being fixed correctly the first time.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Baltimore, MD
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2014 Category: Service
David said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Jordana G.
Baltimore, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014 Category: Service
Jordana said this business was pretty good but she was not happy with the staff because they did not tell her where her vehicle was parked. She was wandering around the parking lot afterwards.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 125 in total