Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

867 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


BZ
Brenda Z.
Essex, MD
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01/30/2013
Dependable Service
I love the convenience of dropping my car off in the morning and having it ready for me at the end of the day. Gary is a pleasure to work with. Always honest and very friendly.

RN
Ron N.
Plymouth Grand Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2013 Category: Service
Spoke with Marty. Marty stated the staff did everything as promised, and they completed the service well. The service was completed within a quick timely manner, and they did not have any complaints. The staff was polite, and they have worked with the business for years and years. The staff at the business, they are the only people she will trust to work with their vehicles.
This review was collected via phone interview by Customer Research Inc.

TB
TYRA B.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2013
Excellent
They are very friendly,and personal. I like that, and also you can work while your car get fix!

RS
Rajani S.
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2013 Category: Service
Rajani said this business did a really good job. They were on time. She did not have to pay a lot of money like the dealership charges. She would definitely recommend this business to others. She added that George was really good. He answered all her vehicle related questions.
This review was collected via phone interview by Customer Research Inc.

MM
Marco M.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2013 Category: Service
Marco said the business is professional, honest and on time.
This review was collected via phone interview by Customer Research Inc.

KS
Kirstin S.
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2013 Category: Service
Kristin said this business was very nice.
This review was collected via phone interview by Customer Research Inc.

LK
Lee K.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2013 Category: Service
Lee said he really appreciates how quickly the work was done. He also really appreciates how he was not pushed into getting other services done that he didn't need.
This review was collected via phone interview by Customer Research Inc.

HK
Heather K.
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2013 Category: Service
Spoke with Diane. She said that the service was great.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Parkville, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013
Speedy service
Outstanding

BJ
BONNIE J.
Essex, MD
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2013
Diagnostic
Honesty and fair.

CP
CAROL P.
Nottingham, MD
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2012
Always ready the same day
Nice place and so very convenient to work!

VR
Vanessa R.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Vanessa said she is divided in her opinion of this business because the service is good and she has no complaints about it but they did a poor job in detailing her vehicle. She stated that this business did a perfect job cleaning the exterior of her vehicle but the interior was not vacuumed properly and they used a liquid on the windows that fogged her windows to the point of being uncomfortable for her to see through them. She did let them know and they acknowledged something had gone wrong and offered to clean the windows. She would definitely recommend this business for service because they are very convenient and have early opening hours.
This review was collected via phone interview by Customer Research Inc.

CL
Chih-Yung L.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Chih-Yung said the business provides really good service.
This review was collected via phone interview by Customer Research Inc.

HE
Helen E.
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Helen said she had a good experience at the business and they got things done.
This review was collected via phone interview by Customer Research Inc.

PF
Phillip F.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Phillip said he had no complaints. The business provided good, speedy service, kept him posted on progress and the location was convenient.
This review was collected via phone interview by Customer Research Inc.

VD
VICKIE D.
Parkville, MD
Suzuki Aerio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Inspection
Friendly, knowledgeable, reasonable, very courteous and professional.

RS
REBECCA S.
Dundalk, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Car always looks great!!!
I have my car washed regularly by Monument Street Auto Center and they always do a fantastic job, the guys are all knowledgeable and friendly and it is so convenient to park and go to work, come back and it is done!

RH
RODNEY H.
Bowie, MD
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Fast and Friendly Service
The guys at Monument Street provided the service at a competitive price with a very friendly atmosphere.

MM
Mike M.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2012 Category: Service
Mike said they checked his vehicle for other occurring issues and didn't charge him. The service was great.
This review was collected via phone interview by Customer Research Inc.

ZL
Zhiguang L.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2012 Category: Service
Zhiguang said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 821 - 840 of 867 in total