Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1200 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
Original
Overall Rating 1.2/5rating 1.2rating 1.2rating 1.2rating 1.2
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


FP
Francis P.
Pittsburgh, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Oil change
Fantastic service dept. Jimmy is the greatest!

RF
Rhonda F.
Aliquippa, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
People are friendly and helpful.
Come here for all your services on your Car.

PW
Patricia W.
Aliquippa, PA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
great service people
best service place anywhere
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/07/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Crescent, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Regular Maintenance
As always, good and timely service. The service associates are very helpful.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/06/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


LW
Lindsay W.
Coraopolis, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Because of Jimmy
My vehicle is my lifeline, I travel for work and to see family, my car is the reason I can move about so freely. Needless to say, having such a huge repair needing done on my car was a big shock.

That being said, because of Jimmy, I wasn't nervous about the quality of care that would be provided to my vehicle. He kept me updated on what was happening and made this long process seem to pass by quickly. I truly appreciate his attention to detail and his overall calm demeanor that had me trusting he would take care of my vehicle. Because of Jimmy, I plan to be a lifelong customer of not only Hyundai, but specifically Moon Township Hyundai. Thank you to Jimmy and the crew for your dedicated work!!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/05/2018

THANK YOU VERY MUCH FOR YOUR STATEMENT.JIMMY IS A GREAT ASSET TO US

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


EM
Elizabeth M.
Moon, PA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great visit
Great visit
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/04/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Aliquippa, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
personality of craig.
craig is very personable. takes the time to listen.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/04/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


MB
Mark B.
Weirton, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Friendly service
Friendly and courteous
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/03/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Aliquippa, PA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Fixed my issues
Manager was very helpful and fixed the issues swiftly

Overall Rating 1/5rating 1rating 1rating 1rating 1
12/02/2018 Category: Service
Poor
Too much to type I wasn’t a priority because I had an appointment
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/04/2018

WE ARE SORRY FOR THE ISSUES THAT YOU HAD AT OUR SERVICE FACILITY. WE APPOLIGISE. WE WOULD LIKE TO DISCUSS THIS FURTHER BECAUSE WE NEED TO UNDERSTAND THE SITUATION. PLEASE CONTACT ME AS SOON AS YOU CAN. THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


CY
Charles Y.
Pittsburgh, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Always Positive
The service team are always professional and friendly at Moon. In 20 years, I’ve never had a bad experience.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 12/03/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Pittsburgh, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Great Service!
Service is great!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/30/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


PM
Paul M.
Pittsburgh, PA
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Free coffee-got good service
Good service
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/30/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DM
Deborah M.
Moon, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Great customers service and close to home!
I do have a question. I want. A remote starter for my 2018 Hyundai Tucson. I was told there is not one available and if I buy one and have it installed by another shop it will ruin my warranty. Is this true?
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/29/2018

THANK YOU FOR RETURNING THE SURVEY. TO ANSWER YOUR QUESTION. THE ONLY ISSUE AS FAR AS WARRANTY IS CONCERNED IS IF THE REMOTE START CAUSES AND ISSUE WITH OTHER SYSTEMS. IF IT DOES THEN WARRANTY WOULD NOT APPLY TO THOSE RERAIRS.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Sewickley, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Fabulous service as always
Prompt, pleasant and communicative
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/26/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


MD
Mark D.
Moon, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Most awesome people
The employees are fantastic. So friendly and helpful. Service was great and fast!!!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/25/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


RB
Robert B.
Mc Kees Rocks, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/24/2018 Category: Service
good svc.
?
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/25/2018

THANK YOU FOR RETURNING THE SURVEY. IS THERE SOMETHING THAT WE COULD HAVE DONE BETTER?

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Imperial, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Service experience
Service experience is smooth. Team was so friendly and likely to revisit for servicing
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/24/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DS
Donna S.
Pittsburgh, PA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Best Around
Great service, friendly, competent staff
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/21/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Coraopolis, PA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Dead battery fixed!
Had a dead battery. I had gotten a jump and got the car going. Local auto parts store wouldn't put in a new battery due to configuration of battery. Went to the Hyundai Service Dept, they squeezed me in and had a new one put in, in no time.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/21/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


MG
Mitchell G.
Moon, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Routine maintenance
I purchased my Elantra from Moon Township Moon. I have chosen to have all the routine maintenance done at the this dealership. They do a amazing job from start to finish.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 11/20/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com