Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 536 Reviews )

95% Would Recommend
Latest Review about 4 hours ago

Reviews


JW
Jhon W.
Trenton, MI
Chevrolet Chevy Van
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2014 Category: Service
Spoke with John. He said his vehicle was stuck on the side of the freeway. This business told him that his vehicle would be the first one they would look at but it took them 3 days to look at it. He would not recommend this business because it took them 3 days to look at his vehicle.
This review was collected via phone interview by Customer Research Inc.

GG
Gregory G.
Wyandotte, MI
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
Gregory said they were quick to do the service. He said he is happy they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

TW
Tabitha W.
Flat Rock, MI
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Tabitha said the business was very friendly. She was pleased the mechanic stayed in touch during the service. He was very kind.
This review was collected via phone interview by Customer Research Inc.

JS
Jhon S.
Lincoln Park, MI
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2014 Category: Service
John said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

NK
NANSY K.
Southgate, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2014
very nice to customer's
Did a good job on the car

EB
Ethan B.
Dearborn Heights, MI
BMW 540i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2014 Category: Service
Ethan said this business went out of their way to please him but he did not feel they went above and beyond to meet his expectations.
This review was collected via phone interview by Customer Research Inc.

ST
Scot T.
Grosse Ile Township, MI
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Service
Scot said the business did a great job. They were quick and did the job perfectly.
This review was collected via phone interview by Customer Research Inc.

TJ
Tony J.
Riverview, MI
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2014 Category: Service
Tony said the staff member told him three times to sign the 2 pieces of paperwork, but he heard him the first time. This was kind of irritating but Ray was very helpful.
This review was collected via phone interview by Customer Research Inc.

AR
Angel R.
Lincoln Park, MI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Angel said they have been on time, well aware of everything and helped out a lot.
This review was collected via phone interview by Customer Research Inc.

DK
Darlene K.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Darlene said she was taken care of and everyone was very polite. It was unfortunate that they were unable to look at the vehicle until the end of the day but over all it was a good experience.
This review was collected via phone interview by Customer Research Inc.

JM
Joy M.
Detroit, MI
Kia Sedona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2014 Category: Service
Joy said this business did not notify her that they had to order a part for her vehicle. When she went to pick up her vehicle, it was not ready.
This review was collected via phone interview by Customer Research Inc.

RY
Rhonae Y.
Ecorse, MI
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2014 Category: Service
Rhonae said the people at the facility were really nice but there was a lot of confusion about what needed to be done with her vehicle. She ended up having to take her vehicle back to where she had service done before.
This review was collected via phone interview by Customer Research Inc.

DO
Dominique O.
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Dominique said her vehicle is working fine now.
This review was collected via phone interview by Customer Research Inc.

AT
AVERY T.
Kalamazoo, MI
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2014
They toed me from the freeway, dropped me off at work, my vehichle was ready to picked up at the time promised.
Good experience

JN
Jennis N.
Wyandotte, MI
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014 Category: Service
Jennis said the vehicle broke down in front of the business.
This review was collected via phone interview by Customer Research Inc.

DR
Dominique R.
Oldsmobile Aurora
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/15/2014 Category: Service
Dominique said they need to hire more people because they're too busy. She would not recommend them because they overcharged her.
This review was collected via phone interview by Customer Research Inc.

KB
Karem B.
Wyandotte, MI
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Karem said she appreciated that this business was able to pick her vehicle up on the same day she called them.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Rochester, MI
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Service
William said everything turned out perfectly, but his check tire light was stuck on. It went off after a while.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Southgate, MI
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2014 Category: Service
Robert said he really appreciates how quickly his vehicle was done. They were also very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Consuel S.
Southgate, MI
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2014 Category: Service
Consuel said there was a question about the prices and the facility was very busy and chaotic. They straightened everything out and everything worked out.
This review was collected via phone interview by Customer Research Inc.