Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 536 Reviews )

95% Would Recommend
Latest Review about 3 hours ago

Reviews


AN
Adam N.
Dearborn Heights, MI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Adam said the place's staff did a great job. It was very good, very polite and everything was fine.
This review was collected via phone interview by Customer Research Inc.

WH
Wendy H.
Trenton, MI
Ford Fusion
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2018 Category: Service
Spoke with Kati. She said when she got her vehicle back, the gas mileage was half of what it was before and she is missing half the gas that was in the tank which means they drove her vehicle. The steering is out and feels loose and when the vehicle was put back, it was not done correctly. She is taking the vehicle to the Ford dealership to see what was done wrong and will be sending the bill back to this business. She is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.

MR
Monica R.
Lincoln Park, MI
Mercury Montego
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2018 Category: Service
Monica said the business did not fix her vehicle. She said it is still doing the same. They were nice, and this was the 2nd facility she had taken the vehicle to.
This review was collected via phone interview by Customer Research Inc.

CM
Cushandra M.
Detroit, MI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Cushandra said she received high quality work and customer service. The mechanic was very nice and very thorough and she really appreciates that.
This review was collected via phone interview by Customer Research Inc.

AC
Alastra C.
Southgate, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Alasta said everything was great.
This review was collected via phone interview by Customer Research Inc.

OM
Oscar M.
Lincoln Park, MI
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/02/2018 Category: Service
Oscar said the business did a good job and everyone was nice and polite.
This review was collected via phone interview by Customer Research Inc.

MC
Mariah C.
Taylor, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Mariah said the business always does quick work. Customer service is very nice.
This review was collected via phone interview by Customer Research Inc.

SB
Sherard B.
Taylor, MI
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Sherard said the service was good.
This review was collected via phone interview by Customer Research Inc.

DP
Delantae P.
Ecorse, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Delantae said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BU
Beatrice U.
Wyandotte, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Beatrice said the mechanic is good and she had no problems.
This review was collected via phone interview by Customer Research Inc.

OA
OMAR A.
Dearborn, MI
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Excellent service
Excellent service very friendly and honest. Work was done very fast. I would love to go back for any other service that I need. Thank you for your well work done.

BG
Barbara G.
Trenton, MI
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Barbara said she would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
Melvindale, MI
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Frank said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Lincoln Park, MI
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Steve said his service was good.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
Southgate, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Brandon said the customer service was exceptional, quick and reliable. He also said he had no complaints.
This review was collected via phone interview by Customer Research Inc.

DG
Deborah G.
Lincoln Park, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Deborah said the employees were super nice. They did not inspect her vehicle at the promised time. The work took longer than she expected.
This review was collected via phone interview by Customer Research Inc.

BV
Barbara V.
Lincoln Park, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with David. He said when they called for tow service, the vehicle problem was promptly researched and it was repaired quickly at this business. He has already recommended it. He is quite satisfied.
This review was collected via phone interview by Customer Research Inc.

JG
Jill G.
Detroit, MI
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jill said the business was very informative.
This review was collected via phone interview by Customer Research Inc.

SH
Stacey H.
Southgate, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Stacey said the service was fine.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Michigan
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Kevin said the staff was friendly and engaged him in conversation. They did not just have him sitting and waiting. The technicians do good work.
This review was collected via phone interview by Customer Research Inc.