Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

114 Reviews

96% Would Recommend
Latest Review about 4 hours ago

Reviews


CB
Christie B.
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Thank you!
Thank you Alex for taking the time to overview my vehicle and explain in detail your recommendations. I am extremely satisfied with the overview services and will highly recommend MPI to others. The personal professional service makes a huge difference, your company stands out from others in showing high quality service ethics.

Christie

GG
Gabriel G.
Miami, FL
Nissan GT-R
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Service
Took my 2014 Nissan GTR in for service. Rey and the team did a great job. Thank you guys!

DI
Daniel I.
Florida
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Daniel said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

KS
Kylian S.
BMW M4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Quality service at a great price.
Great service, Alex was really helpful.

JA
Javier A.
Florida
Nissan GT-R
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Javier said Ray is very professional, knows what he's talking about and answered all his questions,
This review was collected via phone interview by Customer Research Inc.

MG
Megan G.
Miami, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Excellent Customer Service, Honest and Reliable
Have taken 2 BMW's for repairs there for the past 5 years or more and have always been given a thorough review of car and repairs have always been done properly, timely and reasonably priced. Extremely knowledgable, professional, considerate, honest and reliable mechanics. I highly recommend MPI to anyone thats looking for excellent mechanics.

JV
jose v.
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Z3 Satisfied Customer
The shop has true trained certified mechanics. My Z3 is back on track thanks to the experienced staff.

CM
Chris M.
Florida
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Chris said the employees provided excellent service.
This review was collected via phone interview by Customer Research Inc.

RA
Ryan A.
Florida
Nissan GT-R
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ryan said they have flawless work, and treat him like family.
This review was collected via phone interview by Customer Research Inc.

SR
Stelin R.
Florida
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Stelin said the staff provided great service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

FB
Felix B.
Florida
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Felix said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RA
Reinier A.
Miami, FL
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Reinier said they did a wonderful job and everything was great in every way.
This review was collected via phone interview by Customer Research Inc.

ES
Ernesto S.
Florida
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ernesto said the business was nice and clean, they provided nice customer service, and did fast work. The business explained what they were doing to his vehicle.
This review was collected via phone interview by Customer Research Inc.

LK
Li K.
Florida
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Li said the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

CJ
Cancio J.
Florida
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Cancio said that the experience at the place was perfect and they did good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
only place I trust for installs, best around by far!
Had my headers installed and it came out beyond perfect! Quick service and plenty attention to detail. loved the waiting room/lounge, they even had coffee!

MM
Michael M.
Miami, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great service
Needed routine service and an additional door lock replacement. Was done in a timely manner and everything done correctly. Saved probably $300 compared to going to a BMW service dept. Highly recommend.

Verified Customer
Miami, FL
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Trustworthy
Very friendly guys. Always trying to go the extra mile for customer satisfaction. Most importantly trustworthy shop!!!!!!

MV
Michaelangelo V.
Miami, FL
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Best Customer Service
The folks at MPI in general are all very knowledgeable, trustworthy and very fair. After 2 years of taking my BMW to them for general maintenance as well as performance. I have not had even the smallest of complaints or concerns. They have been able to make my car very enjoyable for me and the experiences I have had there are enjoyable as well. I always recommend for anyone to go to MPI for any of their service, maintenance or performance needs on their BMW, GTR or any other car they specialize in.

AG
Adrian G.
Florida
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Adrian said the business did really good work with getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.