Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

97 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


Anonymous avatar
Verified Customer
Miami, FL
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Trustworthy
Very friendly guys. Always trying to go the extra mile for customer satisfaction. Most importantly trustworthy shop!!!!!!

MV
Michaelangelo V.
Miami, FL
BMW 135i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Best Customer Service
The folks at MPI in general are all very knowledgeable, trustworthy and very fair. After 2 years of taking my BMW to them for general maintenance as well as performance. I have not had even the smallest of complaints or concerns. They have been able to make my car very enjoyable for me and the experiences I have had there are enjoyable as well. I always recommend for anyone to go to MPI for any of their service, maintenance or performance needs on their BMW, GTR or any other car they specialize in.

AG
Adrian G.
Florida
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Adrian said the business did really good work with getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

SF
Samantha F.
Florida
BMW 3 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Samantha said that her initial experience seemed good, but she had taken her vehicle to the facility to get help with a warning light problem and was told that it would be hundreds of dollars to make the repair. She had it towed to another facility where it was determined that a five minute procedure could fix her problem. She will neither be back nor recommend them.
This review was collected via phone interview by Customer Research Inc.

TN
Timothy N.
Florida
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Timothy said they've been pretty good to him, every time he goes.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Florida
Mercedes-Benz C63
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Daniel said Alex did a great job and he really appreciates all of his help.
This review was collected via phone interview by Customer Research Inc.

SW
Saleem W.
Miami, FL
BMW M4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Saleem said the staff provided very friendly service and good prices. They were very quick.
This review was collected via phone interview by Customer Research Inc.

LD
Lore D.
Miami, FL
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04/26/2018
Professional and great service! Very thorough
BMW had a damaged sensor that messed up the module. MPI was onpoint; they were thorough and had competitive prices. First time I use MPI and will use them again wholeheartedly in the future. Thank you MPI for your professionalism and honesty in repair the BMW. Keep up the great work.

AR
Alex R.
Florida
Toyota Supra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Alex said he likes this business.
This review was collected via phone interview by Customer Research Inc.

OR
Osmany R.
Florida
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Osmany said this business was very accurate in saying when the vehicle would be ready, the business was very clean, very organized, he liked the way this business works.
This review was collected via phone interview by Customer Research Inc.

AA
Angel A.
Hollywood, FL
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Angel said he always takes his vehicle there.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Florida
Audi R8
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tyler said they are helpful, it was a painless process and they were committed to fixing the issue.
This review was collected via phone interview by Customer Research Inc.

JG
jr g.
Nissan GT-R
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Professional
Very satisfied. Profesional and honest people.

AG
Antoan G.
Miami, FL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
HPFP replacement
Great shop, very knowledgeable mechanics

JT
Joseph T.
Miami, FL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Joseph said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Florida
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
David said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Miami, FL
BMW 135i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Alternator replacement and battery
Exceptional work and price!

RB
Robert B.
Hialeah, FL
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Very good mechanic shop
I am customer from 2013. Joaquin and his team knows what they are doing. I only trust them when service or modifications need to be done in my BMW

JB
Julio B.
Doral, FL
Nissan GT-R
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Julio said that everything was perfect.
This review was collected via phone interview by Customer Research Inc.

EG
Eddie G.
Florida
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Eddie said they are the best.
This review was collected via phone interview by Customer Research Inc.

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