Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

106 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


RA
Ryan A.
Florida
Nissan GT-R
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Ryan said they have flawless work, and treat him like family.
This review was collected via phone interview by Customer Research Inc.

SR
Stelin R.
Florida
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Stelin said the staff provided great service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

FB
Felix B.
Florida
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Felix said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RA
Reinier A.
Miami, FL
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Reinier said they did a wonderful job and everything was great in every way.
This review was collected via phone interview by Customer Research Inc.

ES
Ernesto S.
Florida
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ernesto said the business was nice and clean, they provided nice customer service, and did fast work. The business explained what they were doing to his vehicle.
This review was collected via phone interview by Customer Research Inc.

LK
Li K.
Florida
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Li said the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

CJ
Cancio J.
Florida
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Cancio said that the experience at the place was perfect and they did good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
only place I trust for installs, best around by far!
Had my headers installed and it came out beyond perfect! Quick service and plenty attention to detail. loved the waiting room/lounge, they even had coffee!

MM
Michael M.
Miami, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great service
Needed routine service and an additional door lock replacement. Was done in a timely manner and everything done correctly. Saved probably $300 compared to going to a BMW service dept. Highly recommend.

Verified Customer
Miami, FL
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Trustworthy
Very friendly guys. Always trying to go the extra mile for customer satisfaction. Most importantly trustworthy shop!!!!!!

MV
Michaelangelo V.
Miami, FL
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Best Customer Service
The folks at MPI in general are all very knowledgeable, trustworthy and very fair. After 2 years of taking my BMW to them for general maintenance as well as performance. I have not had even the smallest of complaints or concerns. They have been able to make my car very enjoyable for me and the experiences I have had there are enjoyable as well. I always recommend for anyone to go to MPI for any of their service, maintenance or performance needs on their BMW, GTR or any other car they specialize in.

AG
Adrian G.
Florida
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Adrian said the business did really good work with getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

SF
Samantha F.
Florida
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Samantha said that her initial experience seemed good, but she had taken her vehicle to the facility to get help with a warning light problem and was told that it would be hundreds of dollars to make the repair. She had it towed to another facility where it was determined that a five minute procedure could fix her problem. She will neither be back nor recommend them.
This review was collected via phone interview by Customer Research Inc.

TN
Timothy N.
Florida
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Timothy said they've been pretty good to him, every time he goes.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Florida
Mercedes-Benz C63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Daniel said Alex did a great job and he really appreciates all of his help.
This review was collected via phone interview by Customer Research Inc.

SW
Saleem W.
Miami, FL
BMW M4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Saleem said the staff provided very friendly service and good prices. They were very quick.
This review was collected via phone interview by Customer Research Inc.

LD
Lore D.
Miami, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Professional and great service! Very thorough
BMW had a damaged sensor that messed up the module. MPI was onpoint; they were thorough and had competitive prices. First time I use MPI and will use them again wholeheartedly in the future. Thank you MPI for your professionalism and honesty in repair the BMW. Keep up the great work.

AR
Alex R.
Florida
Toyota Supra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Alex said he likes this business.
This review was collected via phone interview by Customer Research Inc.

OR
Osmany R.
Florida
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Osmany said this business was very accurate in saying when the vehicle would be ready, the business was very clean, very organized, he liked the way this business works.
This review was collected via phone interview by Customer Research Inc.

AA
Angel A.
Hollywood, FL
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Angel said he always takes his vehicle there.
This review was collected via phone interview by Customer Research Inc.

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