Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 203 Reviews )

100% Would Recommend
Latest Review 3 days ago

Reviews


EB
Eugene B.
Berlin, NH
Dodge Grand Caravan
Verified Customer
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09/12/2018 Category: Service
Eugene said the employees completed the service he requested. They completed work in a decent time frame.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
North Conway, NH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tracy said she has been using the business for many years. She stated that they always go above and beyond to perform the service work. They are honest and trustworthy as well as trying to provide the best prices for their services.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/07/2018

Tracy always a pleasure. Thank you for your kind words.


KL
KRISTIN L.
Berlin, NH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Very Accommodating
I scheduled a last minute trip and Mike was able to get my van in and serviced before i left. He has always been very accommodating and the only one we trust our vehicles with. He had it finished quickly and I can travel knowing my vehicle is all set.
Michael G., Co-owner from Mr. Auto responded on 09/07/2018

At Mr. Auto its always personal. We like to push for greatness and we do not always succeed. But, we do understand schedules can get crazy. Thank you and your family for trusting us to get you there safely.


JH
John H.
Berlin, NH
Jeep Grand Cherokee
Verified Customer
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08/22/2018 Category: Service
John said they have treated him good for all the years he has been with them.
This review was collected via phone interview by Customer Research Inc.

PC
Pamela C.
Berlin, NH
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Pamela said the mechanics always do a good job. They are prompt and on time.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
Berlin, NH
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Frank said he does not have any complaints .
This review was collected via phone interview by Customer Research Inc.

CS
Cecile S.
Milan, NH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Cecile said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LP
Lillian P.
Berlin, NH
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Lillian said that the business does good work. She has always been pleased with them. They have always made her happy.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/10/2018

Lil glad we can always correct the issues. Sttay cool.


KH
Kimberly H.
Milan, NH
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Mark. He said the service was excellent. Whenever he gets a quote, it never goes over and as a matter of fact sometimes it's even under the quote.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/10/2018

Kim always a pleasure to service your vehicles. Thank you for your years of patronage.


BW
Brian W.
Berlin, NH
Dodge Journey
Verified Customer
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08/01/2018 Category: Service
Brian said everything was great at this business. He had no issues. They were prompt and are the only ones he allows to work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jean B.
Berlin, NH
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Spoke with Gracia. She said the service was very good.
This review was collected via phone interview by Customer Research Inc.

RB
Rita B.
Berlin, NH
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Rita said this business does very good work and always has.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
Berlin, NH
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07/25/2018
Great service
Work is done well price for service is given ahead and is usually on target my wife and I always come to mr.auto

CC
Cindy C.
New Hampshire
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Cindy said the business did a fine job at a reasonable price. They are always accommodating.
This review was collected via phone interview by Customer Research Inc.

NG
Nancy G.
Milan, NH
Kia Rondo
Verified Customer
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07/23/2018 Category: Service
Nancy said the business is very easy to work with. She said they are fair and she is very happy with them.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018

Nancy thank you for trusting Mr. Auto to handle your needs. You like all of our customers are important to us.


BM
Brian M.
Berlin, NH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Spoke with Heather. She said Mike was an amazing person and he's helped her out few times. She really appreciated his demeanor.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018

Thank you Heather for your kind words. I know its not under the best circumstances.


EF
Eric F.
Berlin, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Eric said the service is always up front, honest, fair, timely, and flexible. He said the business is one of the easiest to deal with. He said he doesn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018

Eric thank you for the trust. We strive to make each visit special.


CA
Chloe A.
Gorham, NH
Kia Soul
Verified Customer
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07/11/2018 Category: Service
Chloe said the business provided good service and were fairly priced.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/12/2018

Thank you for your kind words and continued patronage.


NM
Nathan M.
Berlin, NH
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Nathan said the business staff was kind. They completed his vehicle maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/11/2018

Thank you for choosing us. Remember we are also here in an emergency.


RD
RONALD D.
Berlin, NH
Chevrolet Equinox
Verified Customer
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06/15/2018
Great mechanic!
Retired me vehicle in a timely and neat fashion.