Reviews
EB
Eugene B.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Eugene said the employees completed the service he requested. They completed work in a decent time frame.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
Tracy B.
North Conway, NH
Toyota 4Runner
Verified Customer
Tracy said she has been using the business for many years. She stated that they always go above and beyond to perform the service work. They are honest and trustworthy as well as trying to provide the best prices for their services.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/07/2018
Tracy always a pleasure. Thank you for your kind words.
KL
KRISTIN L.
Berlin, NH
Honda Odyssey
Verified Customer
Very Accommodating
I scheduled a last minute trip and Mike was able to get my van in and serviced before i left. He has always been very accommodating and the only one we trust our vehicles with. He had it finished quickly and I can travel knowing my vehicle is all set.
Recommended
Michael G., Co-owner from Mr. Auto responded on 09/07/2018
At Mr. Auto its always personal. We like to push for greatness and we do not always succeed. But, we do understand schedules can get crazy. Thank you and your family for trusting us to get you there safely.
JH
John H.
Berlin, NH
Jeep Grand Cherokee
Verified Customer
John said they have treated him good for all the years he has been with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Pamela C.
Berlin, NH
Nissan Frontier
Verified Customer
Pamela said the mechanics always do a good job. They are prompt and on time.
Recommended
This review was collected via phone interview by Customer Research Inc.
FR
Frank R.
Berlin, NH
Chevrolet Aveo
Verified Customer
Frank said he does not have any complaints .
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Cecile S.
Milan, NH
BMW 3 Series
Verified Customer
Cecile said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
LP
Lillian P.
Berlin, NH
Ford Crown Victoria
Verified Customer
Lillian said that the business does good work. She has always been pleased with them. They have always made her happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/10/2018
Lil glad we can always correct the issues. Sttay cool.
KH
Kimberly H.
Milan, NH
Honda Ridgeline
Verified Customer
Spoke with Mark. He said the service was excellent. Whenever he gets a quote, it never goes over and as a matter of fact sometimes it's even under the quote.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/10/2018
Kim always a pleasure to service your vehicles. Thank you for your years of patronage.
BW
Brian W.
Berlin, NH
Dodge Journey
Verified Customer
Brian said everything was great at this business. He had no issues. They were prompt and are the only ones he allows to work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jean B.
Berlin, NH
Nissan Frontier
Verified Customer
Spoke with Gracia. She said the service was very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Rita B.
Berlin, NH
Mercury Grand Marquis
Verified Customer
Rita said this business does very good work and always has.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Ron P.
Berlin, NH
Great service
Work is done well price for service is given ahead and is usually on target my wife and I always come to mr.auto
Recommended
CC
Cindy C.
New Hampshire
Mazda Mazda3
Verified Customer
Cindy said the business did a fine job at a reasonable price. They are always accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
NG
Nancy G.
Milan, NH
Kia Rondo
Verified Customer
Nancy said the business is very easy to work with. She said they are fair and she is very happy with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018
Nancy thank you for trusting Mr. Auto to handle your needs. You like all of our customers are important to us.
BM
Brian M.
Berlin, NH
Chevrolet Impala
Verified Customer
Spoke with Heather. She said Mike was an amazing person and he's helped her out few times. She really appreciated his demeanor.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018
Thank you Heather for your kind words. I know its not under the best circumstances.
EF
Eric F.
Berlin, NH
Toyota Camry
Verified Customer
Eric said the service is always up front, honest, fair, timely, and flexible. He said the business is one of the easiest to deal with. He said he doesn't go anywhere else.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/25/2018
Eric thank you for the trust. We strive to make each visit special.
CA
Chloe A.
Gorham, NH
Kia Soul
Verified Customer
Chloe said the business provided good service and were fairly priced.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/12/2018
Thank you for your kind words and continued patronage.
NM
Nathan M.
Berlin, NH
Kia Optima
Verified Customer
Nathan said the business staff was kind. They completed his vehicle maintenance in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 07/11/2018
Thank you for choosing us. Remember we are also here in an emergency.
RD
RONALD D.
Berlin, NH
Chevrolet Equinox
Verified Customer
Great mechanic!
Retired me vehicle in a timely and neat fashion.
Recommended