Murfreesboro Auto Repair Review from Aaron H. on 01/11/2019

Aaron H.
La Vergne, TN
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Aaron said the business did a good job but the prices are too high.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 03/31/2019

Hi Aaron, thanks for the overall positive review. We take our longtime customer feedback very seriously. We reviewed the ticket from your last visit. We found the diagnostic time should have been reduced based the actual time we spent on the vehicle. This is most like why the price for the diagnostic appeared high. We apologize for any miscommuncations or oversights on our part. We additionally appreciate you taking our call and allowing us to make things right with a service credit.