business image

Murfreesboro Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
3.5
ReScore Average
87
Net Promoter Score ®

Business Details

About

Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations. Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations.

We know that for you to trust a business you have to feel you are heard. We will communicate what we find in a thorough inspection and explain so that you can understand and make an informed choice. Questions are welcome.

MAR services and repairs all makes and models! We offer a 4-year/48,000-mile warranty (industry best); One Year Nation-Wide Warranty; offer FREE loaner vehicles; have ASE Certified Technicians with a Master Certified Technician overseeing all work; offer Free shuttle service; and will put only the best quality parts available on your vehicle, with no-low-ball estimates to get you in the door. We want quality customers who understand the importance of maintaining their vehicle and value a professional relationship.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 895-0060

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2008 Business Campus Dr, Murfreesboro, TN 37130
Murfreesboro Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 Reviews)

PB
gravatar
Patrick B.
Roswell, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018
verified customer Verified Customer
Outstanding customer service
Our car died on the way home to Atlanta over the holiday weekend. The AAA tow truck driver dropped our vehicle at this AAA approved repair shop. By noon the next day, they had looked at the vehicle and told us what had to be done (new engine). Since it was a vehicle with almost 190,000 miles on it, we decided to sell it. They allowed us to send them the title and have the buyer pick up the vehicle from their lot so we didn't have to go back up to meet them for the 30 mins it would take. If we ever have car troubles close to Murfreesboro again, I would stop there.
Thank you for the great customer service Eric & Crystal!!
Recommended
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 06/11/2018 06:56 AM

Hi, we hated that it happened to you guys but we were happy to help. If there's every anything you need let us know!
Crystal

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.